Lotus Shoes Reviews

Name: Lotus Shoes
Address: Edwin House, Bacup Road, Rawtenstall, Lancs, Rawtenstall
Rating: 4.46

4.5 Rating 3,335 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 3,335 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

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Lotus Shoes 5 star review on 4th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased size 6 at a shop at stow on the wold. When I got home and wore them around the house I felt they were too small! So I purchased size 7 online. These are not much bigger. I’m very disappointed. I usually wear 5.5. They are pretty.”

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Posted 11 months ago

“Better if you could buy in local shops”

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Posted 1 year ago

“Too narrow for me. I had to send them back.”

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Posted 1 year ago

“Disappointed with this shoes. They feel like there is not enough support in the sole. Bought to wear on long hall flights and not confident they will last the trip. Also the zips are very distracting when you walk. They are heavy and move up and down when walking - instead of sitting neatly. Hoping a get used to them.”

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Posted 1 year ago

“I am still waiting delivery of my item. Courier said they tried to deliver but no answer. I WAS HOME! Said they will try again next day yet 4 days later.. nothing! Cannot write a review on item I've not even received!”

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Posted 1 year ago

“I have returned the boots I purchased I hope to right address as there was no return s label”

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Posted 1 year ago

“Shoes were supposed to have been delivered yesterday, but weren't, & I have received no update explaining why. My first order with Lotus, so not a good start.”

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Posted 1 year ago

“unfortunately order never arrived, lost by delivery company and no further stock to send out!!”

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Posted 1 year ago

“I loved the shoes, really comfortable and look nice.I wore them for the first time 22/10/22 and the heel is chipped.I only walked around town centre.But I have worn them so cannot return Not impressed.”

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Posted 1 year ago

“Returned sandals. They were poor quality finish and marked on front of left foot. Not worth the price.”

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Posted 1 year ago

“Disappointed had chosen same sandal in two colours intended to keep both as I normally love lotus shoes for style and comfort. The design and quality looked great, However, the navy pair were too big, and I couldn’t get my feet into tan pair, lotus return policy is good so onward and upwards”

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Posted 1 year ago

“Ordered 2 pairs of sandals both showing in stock. After taking payment I was informed that one pair was out of stock and I would be refunded. That was over a week ago! Payment shouldn’t have been taken if they were out of stock, or it should have been refunded immediately . The second pair ordered were delivered promptly but sized wrongly. I had ordered a size 6 and they were more like a 9.”

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Posted 1 year ago

“I ordered 3 pairs of shoes , only one pair arrived sadly they were too small . I returned them via collect + to the Flint Grocery shop Church street Flint where I was treated so rudely by the unpleasant man who obviously didn’t like having to accept a return from the lady in front of me , he told me to get to the back of the Queue, I walked out , I did get service with a smile the next day from the newsagents in Church street Flint .most off putting Lotus”

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Posted 1 year ago

“The colour of the sandals comes out. I am very disappointed with my”

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Posted 1 year ago

“At the moment not very satisfied. Lotus unable to deliver size 4 as out of stock but as yet no promised refund.”

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Posted 1 year ago

“Shoes sent to wrong address because someone had typed in 21 for 47..?? shoes very cheap looking and bad fit. whI had to write to lotus to ask where my shoes were and a link was sent with no explanation.”

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Posted 1 year ago

“Items returned as the fit was too wide.”

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Posted 1 year ago

“Not the best experience. I have been buying lotus shoes for years but it seems the sizing has changed so my usual size 7 did not fit even in the same style I have had before. Exchanging is an on-going saga as there were no exchange instructions - and the collect plus label would not scan at the collection point. Come on Lotus you can do better than this! I am still waiting to hear how to finally exchange my shoes for a pair that fit.......”

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Posted 1 year ago

“Unfortunately I had to return the bag I ordered as they sent the wrong colour so I’m unable to give a good review. All I will say is that returning the item was easy and I received a refund without any problems”

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Posted 1 year ago

“I ordered the Dakota sandals through Charles Clinkard which were unfortunately too big. No problem with the shoes or return procedure but I have been trying to obtain a smaller size without success. Both Lotus and Clinkard constantly advertising these shoes even when no sizes are available!”

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Posted 2 years ago

Lotus Shoes is rated 4.5 based on 3,335 reviews