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L&C - London & Country Mortgages Reviews

4.7 Rating 1,478 Reviews
93 %
of reviewers recommend L&C - London & Country Mortgages
4.7
Based on 1,478 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read L&C - London & Country Mortgages Reviews
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Phone:

0800 953 0304

Email:

socialmedia@landc.co.uk

Location:

Unit 26 (2.06) Newark Work,
2 Foundry Lane,
Bath
Bath and North East Somerset
BA2 3GZ

Provided an excellent personal service with frequent communication about the case. Very professional at all times. My only negative comment is that we had many requests to send various documents and sometimes duplicate requests to send the same info. It took a long time to keep scanning and printing forms to send at various time points.
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Posted 9 years ago
L&C were very helpful throughout the process and took a lot of time and care to explain what we were signing up for - which as first time buyers really set our minds at ease.
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Posted 9 years ago
Having already written a review I really don't mind completing another as the service London & Country provided has been excellent. The information regarding the re-mortgage for our specific requirements was clear and concise. Our mortgage advisor Mr Regester was an expert on choosing the correct product to suit our needs and followed through the process with other members of the team in a timely and professional manner. Our sincere thanks. Mr M Fletcher.
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Posted 9 years ago
I thought that all the staff were excellent. Ian McKay could not have been more helpful and informative. The system worked very well, the results were quick.
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Posted 9 years ago
I am a first time buyer. I don't know how much more painful the entire process would have been without the support of London & Country. They were always accessible, prompt in their response, steadfast in their advice. I already know that I am coming back to them when I will have to re-mortgage. They have my highest recommendation.
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Posted 9 years ago
A completely stress free experience from beginning to end. Communication was top notch and I really felt valued as a customer. L&C have got my business for the life of my mortgage.
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Posted 9 years ago
Great service, much more straightforward than searching yourself, yet still competitive. Found a good 5 year deal, no fee. Would recommend.
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Posted 9 years ago
The service was impeccable. I liked the fact that you could monitor the progress of your case and upload some documents on-line. The whole process was painless, as I had to do little more than provide information.
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Posted 9 years ago
We were pleased you could call at a convenient time. The information provided was very helpful and all our questions answered to our satisfaction. Everything was done quickly and efficiently.
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Posted 9 years ago
Very helpful in the initial process of finding a mortgage, but very frustrating trying to speak directly to my adviaor and administration after that. While saying that, I did recomend L&C to a friend as the advisor was excellent.
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Posted 9 years ago
I couldn't fault the service from the advisers. The only issue was when the initial work by Louise was passed on to someone else it seemed to complicate the process and meant i was dealing with 3 parts of your business
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Posted 9 years ago
The people who dealt with me could not have been more helpful in every way I would recommend L&county if you are looking for a mortgage thanks team
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Posted 9 years ago
I heard about London and Country From Martins Money website and was very pleased I did as Stephen Harrison was Excellent and very prompt and I got my re mortgage done so quickly and I will not hesitate to recommend them to my friends and family, my daughter has since contacted them for mortgage advise thank you once again for a very good service
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Posted 9 years ago
I am always keen to find the best deals in order to keep my costs down, including my mortgage payments. London & Country have helped me to find the best deal for my needs, and supported me through the application process. They have knowledge of the requirements of different lenders and are able to make a judgement with regards to whether you will meet the criteria without going through a lengthy application, saving time and also avoiding being 'declined' a mortgage offer (which doesn't look good on your credit rating!). I have found them to be very helpful, efficient, down-to-earth and friendly in each interaction with them. I like that you have a dedicated team of people working on your case and have direct contact details for them, rather than going through those awful 'Press one for this, press two for that' call centres. I would definitely recommend London & Country to anyone looking for a mortgage deal, and plan to call them again in 5 years time when my current fixed rate expires.
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Posted 9 years ago
My mortgage advisor Daniel Lawrence was excellent. Communication. Couldn't have been better. Always professional and courteous. Nothing was too much trouble. Would definitely recommend him to anyone. Angela carlin was very good. As she didn't deal with the hard work I didn't speak with her as much. But her communication was excellent. I've very grateful of the service I received.
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Posted 9 years ago
Found a great mortgage deal and was hassle free to complete. Carl was great and always kept me up to date with progress and next steps.
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Posted 9 years ago
Excellent service and very responsive and supportive. Very efficient and all communications answered or actioned promptly. Simply superb service
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Posted 9 years ago
Knowledgable Friendly Keep good communication Quick response Nothing more I wanted
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Posted 9 years ago
Everything we were wanting was reachable,very pleased with all at L&C
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Posted 9 years ago
Excellent service from start to finish. Totally hassle free.
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Posted 9 years ago
L&C - London & Country Mortgages is rated 4.7 based on 1,478 reviews