My initial contact was with a mortgage advisor grant Bilton who was extremely helpful & efficient. However I then got assigned (I'm not sure why) to a case manager Gemma o'connell who was useless. It took me 2 weeks of emailing her to chase the mortgage deed, in the end I contacted grant who sorted it in minutes. Initially completion of my remortgage was set for 1st Nov but it has taken so long to sort out it looks like it will be 1st Jan. I have never remortgaged before & felt I was not kept informed of what was happening or the process.
8 years ago
L&C - London & Country Mortgages has a
4.7
average rating
from
1,466
reviews
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