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L&C - London & Country Mortgages Reviews

4.7 Rating 1,478 Reviews
93 %
of reviewers recommend L&C - London & Country Mortgages
4.7
Based on 1,478 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read L&C - London & Country Mortgages Reviews
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Phone:

0800 953 0304

Email:

socialmedia@landc.co.uk

Location:

Unit 26 (2.06) Newark Work,
2 Foundry Lane,
Bath
Bath and North East Somerset
BA2 3GZ

I felt they had my best interests at heart.
Helpful Report
Posted 9 years ago
Russell Maggs and his colleagues were efficient and communicative. The mortgage only began on Wednesday so early days, but all good so far
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Posted 9 years ago
Not one negative thing to say about the service received from L&C. Great to have a case manager and dedicated adviser, no being passed around. Whole process from first call to completion of mortgage took 5 weeks.
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Posted 9 years ago
Very good service and I will happily recommend the company to friends and family
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Posted 9 years ago
Extremely helpful - persevered and found me a good deal. Took the stress and hassle out of moving my mortgage. Would definitely use again.
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Posted 9 years ago
Very happy with the way our mortgage was dealt with. Informative and friendly staff who kept us up to date with everything . Would definitely use the company again
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Posted 9 years ago
Very quick process however sometimes hard to get people on their telephones. Kept updated all throughout the process
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Posted 9 years ago
Brilliant from start to finish - wonderful to have experts in new build properties to guide us through this very tricky process especially when we had very limited providers to choose from. I'd recommend anybody to use them. ????????
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Posted 9 years ago
Jonathan cabble excellent advisor great communication
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Posted 9 years ago
Excellent service with good communication throughout. Documents and tracking mostly carried out online making life a lot simpler. Highly recommended.
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Posted 9 years ago
I had an excellent experience, and i have been recommending this company to everyone.
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Posted 9 years ago
The service I received was excellent and far exceeded my expectations. My contact Ben Tadd is a very clear communicator who had my best interests at heart. I would highly recommend them to anyone.
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Posted 9 years ago
I received excellent service from L&C. The two brokers I dealt with, Natalie Battista and Darren Sharpe were extremely helpful and expedited the mortgage process in a very timely manner. I would not hesitate to recommend their top service and would use them again. It would be handy though to be able to view my mortgage accounts online though that is a technical matter. Kind Regards Vik
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Posted 9 years ago
Firstly, the overall service was good. The case officer was generally helpful, responses to queries were dealt with within a satisfactory time period and communications via email were clear and relatively speedy. In way of recommendation: 1. Whilst the mortgage that was found for me was very competitive, I would appreciate if 3 best mortgage products found are forwarded for review and comparison by the customer. 2. In addition, I found associated products being recommended are not very competitive and therefore don’t offer best value to customers, namely building insurance and life insurance. A little bit of research online and similar products can be found for a much better value. 3. Overall, I would recommend the service to others but would ask that people do their own research for comparison and to make sure best values are being achieved.
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Posted 9 years ago
Very efficient service, from informing me well in advance of the reduced rate period coming to an end, to recommending a new fixed rate mortgage and preparing all the paperwork etc. I will be using L&C again in two years time.
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Posted 9 years ago
Simple to work with no grief always available, and working in your best interest. In short excellent service and would highly recommend. In fact I will be sending their detail to a friend now.
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Posted 9 years ago
Everyone we spoke to was extremely helpful and our main contact, Skye Hanlon, was able to answer all our questions and find an excellent mortgage deal for us. She also dealt really well with some of the difficult elements of our mortgage application.
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Posted 9 years ago
Felt everything was handled very well and explained very clearly to me in terms of options and what I was committing to. I felt very much at ease with the whole application experience and not pressurised in any way whatsoever.
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Posted 9 years ago
great advice and answer to all my questions, L&C were quick to respond and keep things moving. I turned to them when I was disappointed with the broker I had initially chosen and they did not disappoint. My broker at L&C, Nicholas, provided all the information I needed to make an informed decision. The only issue was with a number of copies of documents being sent over email, which is probably not the most secure. L&C should make it easier to send via their secure portal. The portal itself wasn't up to date with the progress of our case either. All in all though, very happy with the service.
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Posted 9 years ago
The team allocated to me were efficient, knowledgeable and professional. They kept me informed at all times, provided guidance at the right time and made the transition to a new mortgage a smooth experience. Thank you.
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Posted 9 years ago
L&C - London & Country Mortgages is rated 4.7 based on 1,478 reviews