Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,684 Reviews

93 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,684 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

Lilley Tile and Stone Ltd 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your website is very well thought out and makes purchasing easy.”

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Posted 8 years ago

“They have the best range of resources and I found in there what I was looking for. Unfortunately the next working day delivery is a bit expensive and I had to use it anyway. I receive the pallet with one item missing, could be a delivery company fault, I contacted Lilley Tile immediately and they offer to send me the item. Very good service, marked 4 stars only for the price of the delivery otherwise would be 5.”

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Posted 8 years ago

“My order arrived exactly as stated and at a price that was competitive”

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Posted 8 years ago

“Excellent customer service and very speedy delivery. I was kept informed throughout the journey.”

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Posted 8 years ago

“Very helpful staff with product information and order dates. Some of the order, mapei self levelling compound, got damaged by delivery company and Lilly Tile & Stone got replacement bags to me the next day! Will definitely use again.”

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Posted 8 years ago

“Fantastic”

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Posted 8 years ago

“Delivery was extremely fast (but not free grrr) but very quick service and products arrived before expected and in great condition!”

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Posted 8 years ago

“Good prices, prompt delivery, thank you.”

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Posted 8 years ago

“effortless, quick service”

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Posted 8 years ago

“Efficient service, helpful friendly driver.”

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Posted 8 years ago

“Easy registration and ordering. Fast delivery of goods.”

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Posted 8 years ago

“Simple to order on-line, delivery was on time and pre-advised, so I dint see what more they could have done.”

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Posted 8 years ago

“I Never ever right reviews but credit where its due, Lilley Tile & stone by far exceeded my expectation. The guy i spoke with on the phone was extremely helpful, said it would be delivered on a next day for am delivery, and was!! Many thanks Lilley Tile & Stone Team you delivered on your promise Regards Craig Lindsey (Inside Out Cleaning & Restoration Ltd)”

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Posted 8 years ago

“Great service, product arrived on time and as advertised”

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Posted 8 years ago

“Excellent customer service , we received the items very quickly. would definitely use them again.”

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Posted 8 years ago

“very good value and excellent delivery time,thank you.”

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Posted 8 years ago

“Second time I've used Lilly tile and stone, and a Great service both times. Thanks a lot”

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Posted 8 years ago

“I didn't know that Mapei have that much variety of tiling speciality products until i came in contact with Lilley Tile and Stone!, very competitive pricing and delivery on scheduled date in secure packaging. Many thanks to them and will definitely order again in my next tiling project.”

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Posted 8 years ago

“Lilly and stone were the most helpful! In particular Stu was a great help and made my experience very positive.”

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Posted 8 years ago

“Easy wedsite to navigate, product ordered dispatched that day delivered by parcelforce in 3 days.”

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Posted 8 years ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,684 reviews