Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,684 Reviews

93 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,684 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

Lilley Tile and Stone Ltd 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

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“I was charged £35 postage for parcel force. When I received my item 6 days later I took it to the post office who told me parcel force could send it for £14.19 including £50 insurance.”

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Posted 8 years ago

Bryan, we did double check this and can confirm the cost is a lot more than £14.19 for us to ship from the store to your location which is not on the UK mainland. Should you have any further queries on this please do not hesitate to contact me on ray@lilleytileandstone.co.uk. Best Regards Ray Cannon Lilley Web Support

Posted 7 years ago

“easy to order, good price, good, easy to track and early delivery. Cant ask for any more”

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Posted 8 years ago

“Very prompt service - items delivered in a timely manner”

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Posted 8 years ago

“Very quick and helpful response to my technical questions followed by quick and efficient dispatch and delivery of the products, even after opting for the standard postage.”

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Posted 8 years ago

“Very quick and helpful response to my technical questions followed by quick and efficient dispatch and delivery of the products, even after opting for the standard postage.”

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Posted 8 years ago

“Great service and speedy delivery Thank you”

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Posted 8 years ago

“The website was very easy to navigate and find what I was after. It was delivered as agreed and came well packaged. Overall I am very happy with the great service, great pricing and great product. I would highly recommend Lilley and Stone to all and will coming back for more.”

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Posted 8 years ago

“i found the 2 staff i spoke to very helpful , would buy again”

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Posted 8 years ago

“Order shipped quickly and well packed”

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Posted 8 years ago

“Great service”

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Posted 8 years ago

“Great Service, fast delivery and great price”

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Posted 8 years ago

“Good product, and extremely fast delivery.”

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Posted 8 years ago

“Great service and fast delivery. Best price on the net”

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Posted 8 years ago

“Fantastic service from first ordering to delivery. Is the most efficient professional company in years. Would definitely recommend. Julie xx”

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Posted 8 years ago

“First class service”

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Posted 8 years ago

“A fantastic firm with a full range of Mapei products in stock at very competitive prices. Excellent service, warehouse and showroom. A company that cares on all fronts! Many thanks!”

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Posted 8 years ago

“Very happy with prompt response to order & regular email updates. Slightly disappointed with a small shortage of kerdi board fasteners as box they were in appeared damaged. These fasteners are quite expensive and I expected a complete box.”

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Posted 8 years ago

“Great prices, excellent service, prompt delivery (by a very nice driver), highly recommended company. Will buy from you again. Thanks a lot.”

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Posted 8 years ago

“Fantastic company! Reliable & was the cheapest I found on the net for my mapei adhesive & only a Tenner for delivery of over 100kg of product I was more than Happy!”

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Posted 8 years ago

“Good communication and fast delivery.”

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Posted 8 years ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,684 reviews