Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,684 Reviews

93 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,684 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

Lilley Tile and Stone Ltd 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

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“Ideal, packed in strong cardboard tube & delivered promptly. What more can you ask?”

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Posted 4 years ago

“I've had excellent service every time. A couple of times I made errors in my order and Lilley were quick to help me out and get the right product to me. I would highly recommend them.”

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Posted 5 years ago

“Excellent Customer Service. Quick delivery very pleased thank you”

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Posted 5 years ago

“Excellent service and comms, good price on excellent product. No issues at all with Lilley and Stone! Only issue is delivery was from DPD who are totally rubbish delivery firm with the laziest drivers in Yorkshire. Our place is up a 70yd drive and despite being in on all 3 occasions only driver attempted to walk up. Took 3 days to actually get the delivery off them.”

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Posted 5 years ago

“Excellent products at really good prices with fast and reliable shipping, all in all really good experience and I would definitely recommend. Many thanks.”

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Posted 5 years ago

“I ordered tile trim twice from Lilley Tile and Stone. Very impressed with the level of service. The 2nd order was delayed due to size length, however they came up with a solution and sent an alternative longer length at no additional cost, which arrived the next day.”

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Posted 5 years ago

“Straightforward ordering,decent price,and prompt delivery.”

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Posted 5 years ago

“Excellent service!”

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Posted 5 years ago

“Quick Delivery exactly what I ordered.”

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Posted 5 years ago

“Always good to do business with lily tile and stone. Fast and efficient service. Not so sure about Dpd delivery”

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Posted 5 years ago

“Unrivaled range of tiling accessories. Kerakoll products are 👍👍”

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Posted 5 years ago

“Good responsive service”

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Posted 5 years ago

“I needed a specific brand and colour of grout and it was easy to identify and order the item from Lilley Tile and Stone's website. Delivery was very quick and I was kept advised of the progress of my order and delivery throughout. I highly recommend Lilley Tile and Stone.”

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Posted 5 years ago

“Best tile and accessories shop around Staff extremely knowledgeable Many of them ex tilers Don't go anywhere else”

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Posted 5 years ago

“Price of item considerably less than elsewhere as was cost of p and p. Well packaged.”

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Posted 5 years ago

“Called several times with questions about my project - staff were really knowledgeable and helpful. Items purchased were appropriate and and missed delivery was dealt with very efficiently. Thank you to the LT & S Team! Very professional in difficult circumstances! Stay safe”

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Posted 5 years ago

“I'm still waiting for my order 3 weeks later?”

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Posted 5 years ago

“A great find. Good value. Very please it was well stocked through these awkward times. Very helpful, pleasant staff.”

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Posted 5 years ago

“Excellent product. Very pleased with ease of mixing and how it handles. Good coverage and surface. Need to discover if it is good in the outside as it stated.”

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Posted 5 years ago

“Excellent service. Delivery was prompt and advice professional. Thank you .”

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Posted 5 years ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,684 reviews