Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.72

4.7 Rating 1,693 Reviews

94 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,693 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

Lilley Tile and Stone Ltd 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

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“The bags of tile adhesive arrived promptly by courier for a reasonable transport charge. Website shows good range of products.”

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Posted 10 years ago

“Quick service Very pleased will use again if we need products.”

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Posted 10 years ago

“Very impressed with speed of delivery. Exactly as described and cheaper than others I had viewed.”

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Posted 10 years ago

“Exactly as on line ordering should be. Placed the order, paid for it, arrived two days later!”

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Posted 10 years ago

“Second time i've used this company and on both occasions amazing speedy service. Would highly recommend”

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Posted 10 years ago

“Very fast delivery”

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Posted 10 years ago

“The mastic was one year old and can only be kept for a further 6 months.”

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Posted 10 years ago

“easy website, easy ordering, good payment system, quick turnaround, very competitive prices. The delivery was due to be made on 22/7 but didn't come until 23/7.”

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Posted 10 years ago

“was very disappointed,with the delivery,after paid £9,put my works address,not only parcel wasn't delivered not even a card,just text telling me parcel was left at martlesham post office,had to waste 1and half hour in the morning to pick it up,very very disappointed.”

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Posted 10 years ago

“Service delivery is excellent, I received my order within 48hours of placing order. This product was also at least £50 cheaper than other suppliers.”

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Posted 10 years ago

“Order promptly delivered and well packaged. The product itself Mapei Kerapoxy CQ was easy to use and has produced a great finish to my shower floor tiling. Well satisfied with service. Would use this company again.”

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Posted 10 years ago

“Everything fine thank you”

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Posted 10 years ago

“Quick delivery, well packed, item as described. Thank you”

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Posted 10 years ago

“Great Service, Great Prices, Fast delivery and very helpfull. Recomended !!”

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Posted 10 years ago

“Product arrived quickly, would've liked to had free delivery seeing as I spent over £350 but otherwise a good service.”

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Posted 10 years ago

“Great service, Great price! Highly recommended!”

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Posted 10 years ago

“Placed my order yesterday through Lilley Tile & Stone site. I received lots of info following my order to keep me updated delivery is expected the following day. Lilley Tile & Stone seem to stock the full Mapei range of products far more than can be found elsewhere. The web site is also a good information source.”

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Posted 10 years ago

“Your site is good in relation to silicone and adhesives and the choices and colours available. But very disappointed in the carriage cost charged for my purchase which cost me more than the product itself. To purchase a one off tube of this silicone cost me £20.00 which i find totally unacceptable, but to keep my customer happy i had to pay this to achieve customer satisfaction with my customer. Best Regards Donny Forbes, DMF Services. Silicone-£7.05 including vat Carriage Cost-£9.99.”

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Posted 10 years ago

“Can't fault them. Knowledgeable helpful and all round great. Thanks.”

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Posted 10 years ago

“First time I've used them. Really helpful especially when I messed up my order. Got a phone call within half an hour to query it and they clarified what I needed. Prompt despatch and delivered on time. Excellent service, will definitely use them again.”

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Posted 10 years ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,693 reviews