Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 17,034 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 17,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 26th June 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful over the phone”

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Posted 7 years ago

“Quick delivery, excellent product”

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Posted 7 years ago

“One word - excellent”

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Posted 7 years ago

“Communication was excellent as was the product purchased - website easy to use and navigate”

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Posted 7 years ago

“Yes. Have used beforehand”

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Posted 7 years ago

“I ordered from Lighting direct at the time the price was just right for me what I thought was great it was not to expensive and the time it took was what they said it would take about a week”

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Posted 7 years ago

“Excellent level of communication and service - lights were on back-order from factory so I chose to wait. Lighting Ditect kept me informed and delivered as soon as they became available on the day they said they would.”

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Posted 7 years ago

“Very quick delivery and well packed, thank you.”

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Posted 7 years ago

“Good prices, good products, good service with quick dispatch and delivery.”

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Posted 7 years ago

“Excellent service Lights came very quickly. Couldn?t ask for more.”

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Posted 7 years ago

“Prompt delivery. Lovely product. Very good price, I actually found the same product on another website and it was £10 dearer!”

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Posted 7 years ago

“Good products and first class service”

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Posted 7 years ago

“very good service easy to deal with light arrived on time would use again”

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Posted 7 years ago

“first class service wouldnt go anywhere else”

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Posted 7 years ago

“The contact, price and delivery charge was amazing. Bookmarked!”

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Posted 7 years ago

“Next day delivery, and well informed of delivery time which was spot on.well packed and very pleased with product. Would recomend.”

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Posted 7 years ago

“Returning customer who's made purchases before. And have been very happy with the service”

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Posted 7 years ago

“Ordering was easy, as was finding my way around the website. The order was delivered the very next day, as advised it would be. Will definitely use them again.”

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Posted 7 years ago

“Bought for my shed good quality feel robust ambient light was perfect”

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Posted 7 years ago

“By responding to customer emails & generally attempting to deal with queries direct. Delivery of my recent order was twice attempted at the incorrect address, despite the delivery address being correct on my order (of which both Lighting Direct & DPD were informed) I then received an email stating my delivery had been returned to Lighting Direct & then another informing me I'd been refunded for the undelivered item. At no point was I contacted to discuss options/receive an apology/ask why the parcel hadn't actually arrived. My son had set his heart on this item as his bedroom has recently been decorated. I shall now be sourcing it from elsewhere & will NOT be recommending Lighting Direct to any of my friends or family.”

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Posted 7 years ago

Orders are dispatched to the address we receive electronically when customers complete their transactions on-line, as we did in this case. We do our very best to assist customers when errors are made but once the order is in transit with the driver this is sometimes not possible. I am sorry for the disappointment caused to your son. We would always suggest customers take a minute to double check the details of their order before completing the transaction and in particular check their PayPal shipping address is as required for the current order.Thank you for getting in touch.Kind RegardsPatricia MullaneCustomer Care Manager

Posted 6 years ago

Lighting Direct is rated 4.7 based on 17,034 reviews