Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 17,022 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 17,022 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

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Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 26th June 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered a bronze picture light in hope that it would match the bronze picture frame it was to shine above. The said light arrived it was not bronze despite all the paperwork saying so but gold which the label on the box confirmed. After querying this with the company I was told that despite ordering bronze and receiving gold the item was correct as per the manufactures reference number, they are checking their marketing description. The light itself is fine but the colour way out from what I thought I was to receive.”

Helpful Report

Posted 3 years ago

Thank you for bringing this to our attention - we appreciate feedback on our products. Any items that is not as expected can of course be returned by customers via the portal on our website. The Customer Care Team

Posted 3 years ago

“A very easy to use website with accurate ‘word searches ‘ making it easy to find the products that you want without having to wade through a load of other ‘guff’ ! Product found, paid for and speedily delivered - excellent service!”

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Posted 3 years ago

Thank you so much for such lovely feedback. The Customer Care Team

Posted 3 years ago

“Very quick and efficient”

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Posted 3 years ago

Many thanks. The Customer Care Team

Posted 3 years ago

“Great service scarily fast for delivery Am refurbishing a number of properties will now be my go too for lighting”

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Posted 3 years ago

We look forward to you shopping with us again very soon. The Customer Care Team

Posted 3 years ago

“Purchase was received almost as soon as it was ordered! Incredible.”

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Posted 3 years ago

You are welcome! The Customer Care Team

Posted 3 years ago

“Great service. Bought MR16 LED bulbs. Excellent price. Arrived on time. Very pleased.”

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Posted 3 years ago

Many thanks. The Customer Care Team

Posted 3 years ago

“I ordered 2 packs of the string lights and im delighted with them.Thought i would need both on one plant but 1 was long enough.Very good service”

Lighting Direct 5 star review on 15th September 2022

Helpful Report

Posted 3 years ago

Thank you so much for sharing the image. Lovely! The Customer Care Team

Posted 3 years ago

“Very easy to order, and prompt delivery and well made.”

Helpful Report

Posted 3 years ago

We are very grateful for your feedback. The Customer Care Team

Posted 3 years ago

We are very grateful for your feedback. The Customer Service Team

Posted 3 years ago

“Very nice light, easy to install and quick delivery.”

Helpful Report

Posted 3 years ago

Thank you for your order. The Customer Care Team

Posted 3 years ago

“Easy to order. Competitively priced and prompt delivery”

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Posted 3 years ago

Thank you so much. The Customer Care Team

Posted 3 years ago

“Bought garden lamp post light. Fantastic light great buy at a great price the lamp post is solid easy to ensemble the light is nice and bright looks great”

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Posted 3 years ago

Delighted you are so pleased with your choice. The Customer Care Team

Posted 3 years ago

“As I haven’t yet seen them in the evening after dark I can’t say how bright they will be”

Helpful Report

Posted 3 years ago

We are delighted you are so pleased with your purchase. The Customer Service Team

Posted 3 years ago

“Good service, only took a couple of days to receive order. Have installed solar lamp so waiting now until dusk to see how it performs.”

Helpful Report

Posted 3 years ago

Many thanks for your custom. The Customer Care Team

Posted 3 years ago

“Excellent service Packed well and delivered speedily Good communication Would highly recommend”

Lighting Direct 5 star review on 14th September 2022

Helpful Report

Posted 3 years ago

Thank you for sharing the image. Thankyou for your order. The Customer Care Team

Posted 3 years ago

“I wanted to return an order and after having a problem on I phoned I Lighting Direct the help was amazing Thank you for being so helpful hence 5stars”

Helpful Report

Posted 3 years ago

You are more than welcome - we are always happy to help. The Customer Care Team

Posted 3 years ago

“Cheap plastic rubbish, awful product for a lot of money! I get the feeling they know it too.”

Helpful Report

Posted 3 years ago

We are very sorry you are disapointed with your choice. All items can be returned for refund if not found to be suitable. Our Returns Portal is available 24 hours a day, 7 days a week, via our website. The Customer Care Team

Posted 3 years ago

“Excellent product-Fast delivery-Great communication-would recommend.”

Helpful Report

Posted 3 years ago

We look forward to you shopping with us again very soon. The Customer Care Team

Posted 3 years ago

“Easy to order. Arrived in good time , well packaged and in good condition.”

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Posted 3 years ago

Thank you so much. The Customer Care Team

Posted 3 years ago

“The touch light I ordered didn’t make sense and can’t get it to work. It has 2 prongs and a separate plug which don’t seem compatible.”

Helpful Report

Posted 3 years ago

Thank you for getting in touch. Any product can be returned if not suitable for requirements or if there is any issue. Returns can be initiated on our website 24 hours a day, seven days a week. The Customer Care Team

Posted 3 years ago

“Hello, While mounting the first coach lantern I purchased (3 in total) I noticed a design issue. The lamp in question uses dome nuts that requires the screws to be at the right length. If the screws are too long the end of the screw would hit the bottom of the dome nut and the whole assembly will be loose. This is exactly what happens with your coach lamps. The screws between the plastic mounting plate and the metal body of the lamp are too long so the lamp assembly is loose although the 2 dome nuts are tighten to their maximum. I had 3 options to fix this and ensure a tight assembly: - replace the screws with shorter ones - shorten the screws by about 3mm - insert washers or a second nut to act as packers. I decided to add a second nut (brass so it won’t rust) for both mounting screws. I can send you a picture if you want but if you perform a test by simply tightening the 2 dome nuts to their max or by measuring the length of the screws. You will see they are too long leading to a loose assembly when fitted to the wall. Looking forward to your feedback. Thanks and regards, Damien”

Helpful Report

Posted 3 years ago

Thank you for taking the time to offer feedback. One of our most popular lights which has been excellently received by our customers particularly for its price point. The Customer Care Team

Posted 3 years ago

Lighting Direct is rated 4.7 based on 17,022 reviews