Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,761 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,761 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very. very quickly despatched. Product is excellent value for money”

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Posted 3 years ago

You are welcome - thank you. The Customer Care Team

Posted 3 years ago

“Excellent service and product will definitely buy from this company again”

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Posted 3 years ago

We are very grateful for your feedback. The Customer Care Team

Posted 3 years ago

“Amazing service. Delivery within 24 hours and light looks amazing out of box. Not up yet but confident it’s going to be fab.”

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Posted 3 years ago

Delighted you are so pleased with your choice! The Customer Care Team

Posted 3 years ago

“Love it ! Bought the edit piano tripod floor lamp, arrived quickly and easy to assemble, wouldn't hesitate to buy again from LD and would recommend”

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Posted 3 years ago

Many thanks for your lovely feedback. The Customer Care Team

Posted 3 years ago

“Easy to use website and ordering process, received my item very quickly. I have used Lighting Direct on several occasions now and never had an issue - highly recommended.”

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Posted 3 years ago

Thank you so much! The Customer Care Team

Posted 3 years ago

“Easy website. Next day delivery at no extra cost. Perfect.”

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Posted 3 years ago

Many thanks for your feedback. The Customer Care Team

Posted 3 years ago

“I am very impressed following my first purchase from Lighting Direct. Items ordered online at 16:00hrs, and delivered next day by 10:25. Courier had an excellent app for tracing your delivery, all in real time. I don't see how this performance could be improved.”

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Posted 3 years ago

Thank you, we look forward to you shopping with us again soon.

Posted 3 years ago

“My first order with Lighting Direct was for two items. One of the items was delayed because of the manufacturer and Lighting Direct kept me informed of the situation asking if I still wanted to proceed with the order I thought this was great customer service and when I asked if the main item of the order could be dispatched while I waited this was arranged and the main item arrived a couple of days later, excellent, I was impressed with the way Lighting Direct dealt with me I have since ordered more items which arrived early than the 5 days stated, well done again.”

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Posted 3 years ago

Thank you so much for your very kind feedback. We look forward to you shopping with us again very soon. The Customer Care Team

Posted 3 years ago

“I cannot believe the speed in which I received my light bulbs. Incredible brilliant service.”

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Posted 3 years ago

Thank you, we look forward to you shopping with us again soon.

Posted 3 years ago

“Excellent service”

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Posted 3 years ago

Thank you, we look forward to you shopping with us again soon.

Posted 3 years ago

“Excellent service”

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Posted 3 years ago

Many thanks! The Customer Care Team

Posted 3 years ago

“Straightforward transacktion, delivered promptly. Light seems OK not fitted yet.”

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Posted 3 years ago

Many thanks for taking the time to comment. The Customer Care Team

Posted 3 years ago

“Products very good very competitive prices and quick delivery only packaging is not sturdy enough i have had two deliveries of led lights and very surprised the contents were not damaged as box was ripped torn and flattened.”

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Posted 3 years ago

We are so sorry your order did not arrive in the pristine condition in which it left our warehouse. Thank you for the feedback. The Customer Care Team

Posted 3 years ago

“Delight with service next day delivery was spot on.Quality of the product and price was excellent.”

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Posted 3 years ago

Your comments are much appreciated. The Customer Care Team

Posted 3 years ago

“Ordered on Wednesday, delivered on Thursday, fitted on Friday. Couldn’t ask for better service.”

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Posted 3 years ago

Thank you so much for your comments! The Customer Care Team

Posted 3 years ago

“Good service- easy order process”

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Posted 3 years ago

Thank you for your very kind comments.

Posted 3 years ago

“excellent service lights ordered on Tuesday delivered today Thursday great value items have bought from them previously and exceptional service”

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Posted 3 years ago

Thank you, we look forward to you shopping with us again soon.

Posted 3 years ago

“Very happy with the service! Haven't heard of this website previously, but decided to give it a try. Not only I found a very suitable set of lights, it also arrived in less than 24h. Light bulbs were included, so I can install and use them straight away”

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Posted 3 years ago

Thank you so much. We look forward to you shopping with us again soon. The Customer Care Team

Posted 3 years ago

“Good service and a very prompt delivery,light fitted and working well.”

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Posted 3 years ago

Thank you for your very kind comments.

Posted 3 years ago

“1st class service.excellent fast delivery”

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Posted 3 years ago

Thank you, we look forward to you shopping with us again soon.

Posted 3 years ago

Lighting Direct is rated 4.7 based on 16,761 reviews