Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,994 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,994 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 24th April 2026

Anonymous // 01/01/2019

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“Excellent product and excellent service”

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Posted 3 years ago

Your feedback is very much appreciated. Thank you. The Customer Care Tram

Posted 3 years ago

“Competitive price and promptly delivered !”

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Posted 3 years ago

Thank you so much. The Customer Care Team

Posted 3 years ago

“A first class product, competitively priced and a delivery service second to none. A pleasure to do business with this Company.”

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Posted 3 years ago

We very much appreciate you getting in touch. The Customer Care Team

Posted 3 years ago

“Lamp arrived promptly and was exactly what I wanted, however, 2 screws missing and only half the LED filament working. Return processed fairly easily and is being collected promptly. Assuming refund follows as swiftly I may try again.”

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Posted 3 years ago

So sorry your order did not arrive with you in the first class condition expected. We apologise for the disappointment. The Customer Care Team

Posted 3 years ago

“Fast delivery and well packaged. I think the price quoted should show the actual price you have to pay after shipping and taxes, rather than getting a shock when you see by how much the price has increased.”

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Posted 3 years ago

We very much appreciate you getting in touch. The Customer Care Team

Posted 3 years ago

“Ordered outdoor garden lights which arrived less than 24 hours of being ordered online. Very efficient company getting the order out straight away. Lights not put up yet but excellent service.”

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Posted 3 years ago

We are delighted you are so pleased with your purchase The Customer Care Team

Posted 3 years ago

“Excellent item with fast, trackable delivery. Top product and great service. Thank you.”

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Posted 3 years ago

You are very welcome. Thank you. The Customer Care Team

Posted 3 years ago

“PERFECT TO DEAL WITH EVERYTHING WENT REALY GOOD”

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Posted 3 years ago

We very much appreciate you getting in touch. The Customer Care Team

Posted 3 years ago

“I am very pleased with my purchase Easy to order and service and delivery good.”

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Posted 3 years ago

We very much appreciate you getting in touch. The Customer Care Team

Posted 3 years ago

“Great delivery time and item as described. This was a replacement for an old unit that had stopped working. Easy to swap out in a matter of seconds.”

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Posted 3 years ago

We are delighted you are so pleased with your purchase. The Customer Care Team

Posted 3 years ago

“Great product - promptly delivered”

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Posted 3 years ago

You are very welcome. Thank you. The Customer Care Team

Posted 3 years ago

“Fantastic service I ordered one day and got it the next, communication was first class as was the courier service they used.”

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Posted 3 years ago

You are very welcome. Thank you. The Customer Care Team

Posted 3 years ago

“I needed an outdoor lamp fitting for a project, the unit was in the style I needed to match existing lamps, it was competitively priced and in stock, delivery was fast, I would recomend checking "Lighting Direct" for what you are looking for before buying elsewhere.”

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Posted 3 years ago

Thank you for your very kind comments The Customer Care Team

Posted 3 years ago

“Excellent service. Very easy transaction, accompanied by next-day delivery. The price was competitive, as well. Will definitely deal with them again.”

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Posted 3 years ago

You are very welcome. Thank you. The Customer Care Team

Posted 3 years ago

“Excellent service followed up with good delivery and good value & product”

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Posted 3 years ago

We are very grateful for your feedback. The Customer Care Team

Posted 3 years ago

“Excellent customer service thanks”

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Posted 3 years ago

We are delighted you are so pleased with your purchase. The Customer Care Team

Posted 3 years ago

“Excellent service and great prices i would recommend Lightning Direct to anyone.”

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Posted 3 years ago

Thank you for your very kind comments The Customer Care Team

Posted 3 years ago

“Great selection of lights, good prices, quality products, easy to order and fast delivery.”

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Posted 3 years ago

Thank you so much for your feedback. The Customer Care Team

Posted 3 years ago

“The Eterna light fitting product details quoted a 12m detection range but the actual instructions received quoted a detection range of 6m. That was disappointing that the distributor were not up to date https://www.lighting-direct.co.uk/eterna-12w-led-outdoor-flush-light-with-microwave-movement-sensor.html”

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Posted 3 years ago

We are delighted you are so pleased with your purchase. The Customer Care Team

Posted 3 years ago

“I received my light today - It was delivered promply and packed to perfection. No problem so far. I unpacked the light ,followed all the instructions and although a bit fiddly fitted it successfully in an hour or so. The problem came when I tried to adjust the PIR sensor for night time movement only and the light remained on and the sensor adjustment had no effect - I can only conclude the PIR was faulty since the adjustment screw went round and round to no effect. To put it bluntly I was disappointed and brassed off with all the effort I had put in - such is life!!”

Helpful Report

Posted 3 years ago

Sorry to hear you are not happy with your PIR light. Our Sales Team are always happy to offer technical support if needed on any of our products. They can be contacted via sales@lighting-direct.co.uk or on 0345 646 1137, Option 1. The Customer Care Team

Posted 3 years ago

Lighting Direct is rated 4.7 based on 16,994 reviews