Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,761 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,761 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“At the time of ordering the lights, the website was informing me that the lights would be in stock within 2 weeks and will then be dilvered. To my surprise they arrived the day after ordering!”

Helpful Report

Posted 3 years ago

Many thanks for taking the time to comment. The Customer Care Team

Posted 3 years ago

“The order was placed on Monday and delivered Tuesday morning. Such good service is to be commended”

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Posted 3 years ago

We work very hard to provide excellent service so thank you for your acknowledgement.

Posted 3 years ago

“Very pleased with the battery operated picture light we received this week and also with the service received on ordering more.”

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Posted 3 years ago

Thank you, we look forward to you shopping with us again soon.

Posted 3 years ago

“Item arrived in a battered box.hoping light is undamaged when we fit it.”

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Posted 3 years ago

Sincere apologies your order arrived with the packaging less than pristine. Let us know please if we can assist further. The Customer Care Team

Posted 3 years ago

“I haven’t ordered from Lighting Direct before but they had the security light I wanted at a reasonable price, got some lightbulbs while I was at it. Really impressed with them, keep you informed and it was a quick delivery. Well packaged items, I will definitely use them again.”

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Posted 3 years ago

Thank you, we look forward to you shopping with us again soon.

Posted 3 years ago

“Arrived quickly and we’ll packaged.”

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Posted 3 years ago

We are very grateful for your feedback

Posted 3 years ago

“I ordered 11 LED Candle light bulbs on-line at 4.30 pm. They were on my doorstep at 8.30 am the next day, although I only asked for Standard Delivery (3-5 days). The box was a bit crushed, but the contents were fine. Exceeded my expectations!”

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Posted 3 years ago

Your feedback is very much appreciated. Thank you.

Posted 3 years ago

“Very pleased with the order and delivered very quickly.”

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Posted 3 years ago

Thank you, we look forward to you shopping with us again soon. Kind Regards, The Customer Care Team

Posted 3 years ago

“Good product and a great price.”

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Posted 3 years ago

Thank you for your very kind comments. The Customer Care Team

Posted 3 years ago

“Excellent service, thank you, arrived in Guernsey within 2 days and very well packaged. Great selection, good detail on web site, good quality product.”

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Posted 3 years ago

Thank you so much. The Customer Care Team

Posted 3 years ago

“Good service and product arrived as promised.”

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Posted 3 years ago

We work very hard to provide excellent customer service so thank you for your acknowledgement. The Customer Care Team

Posted 3 years ago

“Ordered a light fitting 8 days ago. Not received a delivery date yet but had an email asking for a review of my shopping experience.”

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Posted 3 years ago

We apologise for the inconvenience caused by the delay. The Customer Care Team

Posted 3 years ago

“I wanted a picture light without the expense of wiring so I purchased a battery operated picture light. I am extremely delighted with my purchase and will be getting some more, a very easy fix to the walls in my home. I found Lighting Direct a quick & professional company to deal with and the delivery was within days. Excellent.”

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Posted 3 years ago

Thank you so much for your lovely comments. The Customer Care Team

Posted 3 years ago

“Quick and easy to use website, great price, paid for express delivery and was kept up to date with process of order.. definitely use again”

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Posted 3 years ago

Much appreciated, thank you. The Customer Care Team

Posted 3 years ago

“Very quick delivery, just waiting for electrician to come and do his second fix. The lights look very good quality and should be perfect when fitted. Thank you.”

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Posted 3 years ago

We very much appreciate you getting in touch. The Customer Care Team

Posted 3 years ago

“I was suprised to find how light in weight the lamp was and very impressed with slim look and so easy to install many thanks”

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Posted 3 years ago

You are welcome - thank you for your order. The Customer Care Team

Posted 3 years ago

“Lighting Direct have a large variety of quality stock at good prices and the website is easy to negotiate. The items are delivered promptly and in first class condition”

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Posted 3 years ago

We are very grateful for your feedback. The Customer Care Team

Posted 3 years ago

“Fast is an understatement! Excellent service and great quality. Very pleased.”

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Posted 3 years ago

Thank you so much for your comments. The Customer Care Team

Posted 3 years ago

“Wall Nordlux spotlights. Excellent product and quick and easy delivery.”

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Posted 3 years ago

Thank you so much. The Customer Care Team

Posted 3 years ago

“Fabulous lights full of character. Easy to install. Delivered on fine. Great price.”

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Posted 3 years ago

Many thanks. The Customer Care Team

Posted 3 years ago

Lighting Direct is rated 4.7 based on 16,761 reviews