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Lighting Direct Reviews

4.7 Rating 16,988 Reviews
93 %
of reviewers recommend Lighting Direct
4.7
Based on 16,988 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Lighting Direct Reviews

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Quality of the lights us great and although the first ones were packed incorrectly , there was no issue in getting the correct lights to me , great recovery .
Helpful Report
Posted 3 years ago
Apologies for our error - many thanks for your patience. The Customer Care Team
Posted 3 years ago
Fast and delivery spot on
Helpful Report
Posted 3 years ago
Your feedback is very much appreciated. Thank you. The Customer Care Team
Posted 3 years ago
Items delivered promptly and were good value for money
Helpful Report
Posted 3 years ago
Thank you. The Customer Care Team
Posted 3 years ago
Really pleased with my lights speedy delivery first class ! Thank you
Helpful Report
Posted 3 years ago
You are welcome! The Customer Care Team
Posted 3 years ago
Good products very prompt delivery
Helpful Report
Posted 3 years ago
Thank you so much. The Customer Care Team
Posted 3 years ago
Excellent product and very effective lighting. Easy to use. Highly recommended!
Helpful Report
Posted 3 years ago
Much appreciated - thank you. The Customer Care Team
Posted 3 years ago
We ordered a bronze picture light in hope that it would match the bronze picture frame it was to shine above. The said light arrived it was not bronze despite all the paperwork saying so but gold which the label on the box confirmed. After querying this with the company I was told that despite ordering bronze and receiving gold the item was correct as per the manufactures reference number, they are checking their marketing description. The light itself is fine but the colour way out from what I thought I was to receive.
Helpful Report
Posted 3 years ago
Thank you for bringing this to our attention - we appreciate feedback on our products. Any items that is not as expected can of course be returned by customers via the portal on our website. The Customer Care Team
Posted 3 years ago
A very easy to use website with accurate ‘word searches ‘ making it easy to find the products that you want without having to wade through a load of other ‘guff’ ! Product found, paid for and speedily delivered - excellent service!
Helpful Report
Posted 3 years ago
Thank you so much for such lovely feedback. The Customer Care Team
Posted 3 years ago
Very quick and efficient
Helpful Report
Posted 3 years ago
Many thanks. The Customer Care Team
Posted 3 years ago
Great service scarily fast for delivery Am refurbishing a number of properties will now be my go too for lighting
Helpful Report
Posted 3 years ago
We look forward to you shopping with us again very soon. The Customer Care Team
Posted 3 years ago
Purchase was received almost as soon as it was ordered! Incredible.
Helpful Report
Posted 3 years ago
You are welcome! The Customer Care Team
Posted 3 years ago
Great service. Bought MR16 LED bulbs. Excellent price. Arrived on time. Very pleased.
Helpful Report
Posted 3 years ago
Many thanks. The Customer Care Team
Posted 3 years ago
I ordered 2 packs of the string lights and im delighted with them.Thought i would need both on one plant but 1 was long enough.Very good service
Lighting Direct 5 star review on 15th September 2022
Helpful Report
Posted 3 years ago
Thank you so much for sharing the image. Lovely! The Customer Care Team
Posted 3 years ago
Very easy to order, and prompt delivery and well made.
Helpful Report
Posted 3 years ago
We are very grateful for your feedback. The Customer Care Team
Posted 3 years ago
We are very grateful for your feedback. The Customer Service Team
Posted 3 years ago
Very nice light, easy to install and quick delivery.
Helpful Report
Posted 3 years ago
Thank you for your order. The Customer Care Team
Posted 3 years ago
Easy to order. Competitively priced and prompt delivery
Helpful Report
Posted 3 years ago
Thank you so much. The Customer Care Team
Posted 3 years ago
Bought garden lamp post light. Fantastic light great buy at a great price the lamp post is solid easy to ensemble the light is nice and bright looks great
Helpful Report
Posted 3 years ago
Delighted you are so pleased with your choice. The Customer Care Team
Posted 3 years ago
As I haven’t yet seen them in the evening after dark I can’t say how bright they will be
Helpful Report
Posted 3 years ago
We are delighted you are so pleased with your purchase. The Customer Service Team
Posted 3 years ago
Good service, only took a couple of days to receive order. Have installed solar lamp so waiting now until dusk to see how it performs.
Helpful Report
Posted 3 years ago
Many thanks for your custom. The Customer Care Team
Posted 3 years ago
Excellent service Packed well and delivered speedily Good communication Would highly recommend
Lighting Direct 5 star review on 14th September 2022
Helpful Report
Posted 3 years ago
Thank you for sharing the image. Thankyou for your order. The Customer Care Team
Posted 3 years ago
Lighting Direct is rated 4.7 based on 16,988 reviews