Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,761 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,761 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a Alex Lantern, the quality of the Lantern is very good ang the service was First Class”

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Posted 3 years ago

Thank you, we look forward to you shopping with us again soon.

Posted 3 years ago

“ordered 3 led 5ft batten lights, they turned up next day given a 2-hour slot for delivery, fitted in the garage, great lights I'm a Happy Bunny”

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Posted 3 years ago

Many thanks for your feedback. The Customer Care Team

Posted 3 years ago

“Easy to use website to order and good notifications re delivery. Need some sun though before we can check if solar lights work ok.”

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Posted 3 years ago

Your feedback is very much appreciated. Thank you.

Posted 3 years ago

“Fabulous choice of quality lighting. Looked for ages to find a specific touch lamp & found it here straight away. Perfect. Lightning fast delivery. Recommend without hesitation :)”

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Posted 3 years ago

We are delighted you are so pleased with your purchase.

Posted 3 years ago

“Great delivery. Looks like a good lamp but haven’t fitted it yet. Pleased so far!”

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Posted 3 years ago

Thank you, we look forward to you shopping with us again soon.

Posted 3 years ago

“Ordered 2 exterior LED outdoor PIR lights, Straight forward purchase, Fast next day delivery. Many Thanks.”

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Posted 3 years ago

You are very welcome. Thank you.

Posted 3 years ago

“I'm very impressed with this company. My light came quicker than I expected and was well packaged. I also think the prices are good”

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Posted 3 years ago

Thank you for your very kind comments.

Posted 3 years ago

“Very impressive service. Paid for standard delivery but item arrived within 24 hours and was as described on the website.”

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Posted 3 years ago

Thank you so much. The Customer Care Team

Posted 3 years ago

“Two wall lights received as ordered on line. Arrived next day intact--very good product.”

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Posted 3 years ago

Thank you so much for your lovely feedback.

Posted 3 years ago

“Hello Lighting Direct, I'm extremely happy with my new ceiling mesh light, it's perfect, and your standard of delivery is second to none, even your return policy is attractive, not sure how many words I can put in this review but your attention to detail and after care says it all, thanking you, Ag”

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Posted 3 years ago

We work very hard to provide excellent customer service so thank you for your acknowledgement.

Posted 3 years ago

“The lamp I ordered was delivered with a broken shade (obviously in transit). I immediately contacted customer service & a replacement lamp arrived the next morning without me having to send the original back. Excellent service.”

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Posted 3 years ago

We work very hard to provide excellent customer service so thank you for your acknowledgement

Posted 3 years ago

“Excellent product - exactly as described and delivered earlier than expected.”

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Posted 3 years ago

Many thanks for your feedback. The Customer Care Team

Posted 3 years ago

“Was a little disappointed with the shade colour as it looked a lot lighter on picture. Liked the shape of the base just wish you've had a cream one available. Value for money.”

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Posted 3 years ago

We very much appreciate you getting in touch. The Customer Care Team

Posted 3 years ago

“Good quality garden post lights delivered within 2 days or ordering. Very competetive pricing too.”

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Posted 3 years ago

Thank you so much. The Customer Care Team

Posted 3 years ago

“Nice light although, for the price, I'd expect it to be much better packaged. Parcel was smashed up.”

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Posted 3 years ago

Sincere apologies your order arrived with the packaging less than pristine. Let us know please if we can assist further. The Customer Care Team

Posted 3 years ago

“Excellent service and fast delivery.G.B.”

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Posted 3 years ago

Thank you for your very kind comments.

Posted 3 years ago

“We received bulbs by express delivery but no lamps!! No indication on the paperwork of when we will receive the 2 lamps!”

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Posted 3 years ago

We apologise for the inconvenience caused by the delay. The Customer Care Team

Posted 3 years ago

“Very happy with my new lights and arrived sooner than I expected.”

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Posted 3 years ago

We are delighted you are so pleased with your purchase. Kind Regards, The Customer Care Team

Posted 3 years ago

“Item in stock. Good information about and illustration of product and any bulbs needed.”

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Posted 3 years ago

Many thanks. The Customer Care Team

Posted 3 years ago

“I placed an order on Wednesday morning for three items. The advice was that delivery was 3-5 days. The items were delivered on the next day, Thursday morning! I can't fault the service.”

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Posted 3 years ago

You are more than welcome. The Customer Care Team

Posted 3 years ago

Lighting Direct is rated 4.7 based on 16,761 reviews