Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,922 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,922 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 17th August 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good product, delivered as promised.”

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Posted 5 years ago

“no quibble prompt service. Had a problem with an item it was sorted out with one call.”

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Posted 5 years ago

“Delivery delayed due to no stock but kept fully up to date with order progress, then when goods available they were delivered sooner than expected. Product prices very competitive as well. Happy to order from them again.”

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Posted 5 years ago

“Great quality, good delivery time and fantastic customer service”

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Posted 5 years ago

“Fantastic service and delivery. Ordered some outside lights and they look amazing. Great price too.”

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Posted 5 years ago

“The web site was easy to work through,order executed perfectly and delivery was spot on”

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Posted 5 years ago

“package came very quickly”

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Posted 5 years ago

“Good quick delivery and product looks good”

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Posted 5 years ago

“I had an issue with a product and they replaced it immediately. They kept me updated on delivery, excellent customer service.”

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Posted 5 years ago

“We paid fro 1-2 day delivery. It was delivered in 4. We asked for a refund of the fast delivery fee. Nothing”

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Posted 5 years ago

“Brilliant service!”

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Posted 5 years ago

“Excellent service and very prompt delivery. Thank you”

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Posted 5 years ago

“Unfortunately one of the 5 lights ordered arrived damaged, packaging could have been better and may have prevented this. Quality of product not great as the fixing holes in the base plate are not in line which makes fixing the up and down light very arkward and time taking.”

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Posted 5 years ago

“The service was excellent and delivery was very good and the lights arrived undamaged”

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Posted 5 years ago

“Prompt delivery, item in good order.”

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Posted 5 years ago

“Good price.....very rapid service...........will use again..........”

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Posted 5 years ago

“Website works well, although making an assumption that I had an account when stil only a guest”

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Posted 5 years ago

“They got the order delivered to us really quickly (next day ) well packed and in one piece”

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Posted 5 years ago

“Outdoor wall light”

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Posted 5 years ago

“Great product, great value and speedy delivery.”

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Posted 5 years ago

Lighting Direct is rated 4.7 based on 16,922 reviews