Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,922 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,922 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 17th August 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service and product”

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Posted 5 years ago

“Provided what I required at a competitive price and delivery the next day. What more could you ask for.”

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Posted 5 years ago

“Poor delivery on second half of order. Excellent customer service in trying to sort out where to deliver to but delivery hasn't as yet materialised.”

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Posted 5 years ago

“Got my light earlier than I expected and when it arrived if was exactly what I wanted. Great value for money. I will definitely be purchasing my lighting from Lighting Direct in the future. Would definitely recommend them.”

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Posted 5 years ago

“I refer you to the survey I submitted a few days ago”

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Posted 5 years ago

“Good price, promptly delivered.”

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Posted 5 years ago

“Fantastic service from this company. And lovely product. Thank you. Would definitely recommend and purchase from this company again.”

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Posted 5 years ago

“Excellent advice before purchase and prompt delivery.”

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Posted 5 years ago

“Great service, do what it says on the bulb, lit me up.”

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Posted 5 years ago

“Very good range of products at good prices.”

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Posted 5 years ago

“Ordered a plug and play system that include 4 focus Verona spot lights a transformer, a 10m cable with 4 outlets and a 6m extension cable. Their customer service team were fast and helpful getting back to me via email about some questions on this system before I purchased. When I ordered I received my goods the next day even though it was a bank holiday. I've waited until now to post a full review and add some photos, as I had a fault with the transformer. The company were fantastic in dealing with this. I just emailed them and with no questions they were very happy to replace my faulty part. This has taken some time to receive, as I believe they had issues with stock on this part, but they regularly updated me via email on its progress. So I can not fault their service and I will happily use again. The system was as easy as it says. Just plug together and switch on. This system saved a lot of money getting an electrician in to run power to where I wanted it. All I had to do was drill a small hole through the garage wall to house the transformer inside and then extend the system outside to my desired position. Very happy with the results and everything seems to be of high quality.”

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Posted 5 years ago

“Great service , delivery and goods . Would recommend them .”

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Posted 5 years ago

“Excellent service and great product”

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Posted 5 years ago

“Fantastic service, fabulous bathroom chandelier, I?m so happy with my purchase.i would highly recommend lighting direct.”

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Posted 5 years ago

“Great thanks”

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Posted 5 years ago

“Great service.”

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Posted 5 years ago

“Easy to navigate website and order. Prompt service and delivery. I was kept informed by email at every stage and delivery was as promised. It was a present so I was able to have it delivered to the required address and I believe my friend is very pleased with it.”

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Posted 5 years ago

“Great service. Really quick turnaround and well packaged.”

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Posted 5 years ago

“Good website and delivery. The ceiling light was good value for money and easy to fit. We had to cut the length of the flex cord because there was no headroom to push the excess into the ceiling but it was no problem. Looks great. Well pleased. Would use the company again.”

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Posted 5 years ago

“Speedy delivery in these uncertain times.”

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Posted 5 years ago

Lighting Direct is rated 4.7 based on 16,922 reviews