Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 17,034 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 17,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 26th June 2026

Anonymous // 01/01/2019

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“The light fitting was delivered in less that 24 hours from ordering, perfect. Thoroughly recommended!!!”

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Posted 6 years ago

“they did what they said they were going to do. good value product”

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Posted 6 years ago

“everything arrives quickly and well packaged. returns dealt with quickly. phone always answered quickly and personally and in UK :)”

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Posted 6 years ago

“Lovely light and perfect as a picture light without needing to drill holes. Very happy with this product.”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“speedy response. accurate online descriptions of product”

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Posted 6 years ago

“Customer service brilliant”

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Posted 6 years ago

“Great service, good communication and delivered promptly and on time.”

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Posted 6 years ago

“First rate service with rapid delivery”

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Posted 6 years ago

“Service excellent and quick.”

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Posted 6 years ago

“straight-forward purchase with next day delivery of exterior lighting. A service that could not be matched by their competition. Thank you”

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Posted 6 years ago

“Lighting Direct offer a wide range of products at reasonable prices. Delivery is quick too!”

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Posted 6 years ago

“Easy order process and fast delivery.”

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Posted 6 years ago

“speedy delivery and great customer service”

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Posted 6 years ago

“Total efficiency on the behalf of the sales girl, one of the most efficient sales on line we have ever had”

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Posted 6 years ago

“I tried buying these fluorescent tubes locally but they did not stock them. However, Lighting-direct were able to provide them without any problems. I was pleased with the service and would use them again.”

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Posted 6 years ago

“Give me my refund for the light fitting that was delivered smashed which i returned to you. You were quick to take my money but not so quick to refund it. You need better quality control to ensure that your packers don't smash the goods when packing them.”

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Posted 6 years ago

I am sorry your items arrived damaged. Our products are very fragile and despite best efforts by our warehouse team sometimes damage occurs in transit. I am pleased to note your refund has already been processed, with a confirmation email sent to you at the time also. Thank you for getting in touch. Kind Regards Patricia Mullane Customer Care Manager

Posted 6 years ago

“Thanks again for your excellent website, and good reductions on two lovely pendant lights. But since it is all online, I can't quite comment on the "service", except that the system runs well. So well done!”

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Posted 6 years ago

“The lamp arrived quickly and it has been installed and looks fantastic Thank you !”

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Posted 6 years ago

“Yes - would buy from them again - service was faultless!”

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Posted 6 years ago

Lighting Direct is rated 4.7 based on 17,034 reviews