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Lighting Direct Reviews

4.7 Rating 17,034 Reviews
93 %
of reviewers recommend Lighting Direct
4.7
Based on 17,034 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Read Lighting Direct Reviews

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Good product delivered promptly. Reasonable price
Helpful Report
Posted 6 years ago
Great service, delivered promptly and well packaged
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Posted 6 years ago
Excellent
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Posted 6 years ago
Ordered 2x outside PIR lanterns on Saturday 07/03/20 which were delivered and installed by Monday 09/03/20 3pm.
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Posted 6 years ago
Fast and efficient service. Lights were packaged really well. Would be more than happy to buy from them again and to recommend them.
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Posted 6 years ago
very good light packed to a very high standard we love the light just what we wanted thank you
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Posted 6 years ago
Competitive pricing, very efficient ordering process and very speedy delivery. First class service overall.
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Posted 6 years ago
Initially I had to contact Customer Services over an on line ordering issue with stock. However issue quickly and efficiently sorted. I was led to expect a slight delay in delivery but to the contrary the items arrived very quickly and I was kept well informed by e-mail.
Helpful Report
Posted 6 years ago
I foolishly paid an extra £5 for rapid delivery. The money would have been better spent on petrol and driving the 17 miles to Milton Keynes to collect the items. Once the company were told we were being messed about by the courier company, they acted and sent the package by a different courier. My wife was held prisoner for nearly 3 days, whilst she "Waited in" for the courier that never delivered. Products arrived and appear to be in good condition. Found "Discount codes" for this supplier on the internet, but they were invalid when applied to the purchase on their website. Doubtful that we would use this company again, expensive, discount disappointment and lamentable delivery.
Helpful Report
Posted 6 years ago
Very good. No issues
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Posted 6 years ago
I have not fitted the light at this time so can not comment fully, however visually it is as described and what we expected and liked about it. Trust it will be fine when fitted. If all works well it could be 5 stars???.
Helpful Report
Posted 6 years ago
Good
Helpful Report
Posted 6 years ago
You said you would send an email when the parcel had been dispatched, and I would be able to track it on it's way here. That did not happen. Also the light fitting arrived in a massive Cardboard Box, with lots of cushion packing. What a waste, over the top, come on get a grip. Also this light fitting is dearer on your Lyco website, than it is on your Lighting Direct website. What is going on. I will say though, the package arrived fairly quickly. It was even delivered on a Saturday.
Helpful Report
Posted 6 years ago
The service was great items well packaged quality products excellent love my lights would buy from this CO again
Helpful Report
Posted 6 years ago
Items exactly as described. Very quick delivery. Happy customer.
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Posted 6 years ago
Efficient and prompt service
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Posted 6 years ago
Tried twice and Parcel still not received. Leave it in a safe message or call me.
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Posted 6 years ago
Well priced, fast delivery, quality product
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Posted 6 years ago
Smooth experience from start to finish excellent service and product
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Posted 6 years ago
Lovely product, good price, quick delivery and well packaged.
Helpful Report
Posted 6 years ago
Lighting Direct is rated 4.7 based on 17,034 reviews