Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,921 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,921 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 17th August 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The design of the light great but a bit disappointed with the light output not as bright as we hoped”

Helpful Report

Posted 3 years ago

Any customer who is not entirely happy with their purchase can return this under our 30 I return process, just contact our customer service team who will be happy to help. The Customer Care Team

Posted 3 years ago

“Very disappointed that you have no idea how hard it is living in rural areas. Charging highlands and island rates in Aberdeenshire ! . I also don’t think you should charge extra anywhere in the Uk. I bet you don’t change extra for Cornwall”

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Posted 3 years ago

Thank you for getting in touch. The carriers denote charges based on certain postcodes unfortunately and these are then subsidised by Lighting Direct. We do our very best to keep charges to a minimum and have not increased our delivery costs despite the significant fuel price rises. The Customer Care Team

Posted 3 years ago

“Very good services quality items and prompt delivery”

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Posted 3 years ago

Thank you for your custom. The Customer Care Team

Posted 2 years ago

“Amazing ordered and had Delivary nxt day”

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Posted 3 years ago

You are welcome! The Customer Care Team

Posted 2 years ago

“First time I've used this company.Great service”

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Posted 3 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

“good service and good product”

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Posted 3 years ago

Many thanks. The Customer Care Team

Posted 2 years ago

“Prompt delivery and very well packaged. I’ve used Lighting Direct before and find it to be good value for money and prompt service.”

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Posted 3 years ago

Many thanks for your returning custom. The Customer Care Team

Posted 2 years ago

“Items arrived quicker than expected”

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Posted 3 years ago

Thank you for your very kind comments. The Customer Care Team

Posted 3 years ago

“Great service.”

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Posted 3 years ago

Many thanks for your feedback. The Customer Care Team

Posted 2 years ago

“Excellent”

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Posted 3 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

“Good value for your money and pleased with them”

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Posted 3 years ago

We are very grateful for your feedback. The Customer Care Team

Posted 3 years ago

“Good selection of lighting at competitive prices. I would use your site again .”

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Posted 3 years ago

Many thanks. The Customer Care Team

Posted 2 years ago

“Thank you for sending the lamp so quickly it arrived next day it’s being put up it works brilliant and it looks smart , and good & a very good choice in lamps the frosted glass was also a good choice and I am very pleased with it”

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Posted 3 years ago

Delighted you are so pleased with your choice. The Customer Care Team

Posted 2 years ago

“Good quality light. Delivered the following day. Extremely efficient, very pleased.”

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Posted 3 years ago

Many thanks The Customer Care Team

Posted 2 years ago

“Very pleased with wall lights I ordered. They arrived quickly. Cannot fault the service.”

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Posted 3 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

“Speedy delivery, and the item was simple and easy to install.”

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Posted 3 years ago

Many thanks for your feedback. The Customer Care Team

Posted 2 years ago

“Very fast processing and delivery, got 1 part of my order, but was aware the other light was awaiting stock.”

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Posted 3 years ago

Thank you for taking the time to comment and for your order. The Customer Care Team

Posted 2 years ago

“Ordered and got next day delivery. All very good. Thanks”

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Posted 3 years ago

You are welcome. The Customer Care Team

Posted 2 years ago

“My order arrived sooner than expected, in good condition.”

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Posted 3 years ago

Many thanks for your custom. The Customer Care Team

Posted 2 years ago

“Ordered on line, very easy, fantastic delivery, really quick”

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Posted 3 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

Lighting Direct is rated 4.7 based on 16,921 reviews