Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 17,028 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 17,028 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 26th June 2026

Anonymous // 01/01/2019

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“Good choice good light good delivery”

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Posted 5 years ago

“Order placed Friday Lunch and the delivery was with us by Saturday afternoon. Very prompt delivery. Thank you.”

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Posted 5 years ago

“We first contacted LD's enquiry line but the lady there was hopelessly incapable of answerring our questions. She used Covid as the excuse but it was simply a lck of intiative and common sense. Rather than getting help she simply stopped responding. When we eventually reached her boss, things were swiftly solved, albeit with some unfounded criticism from LD' s staff. The lights were delivered quickly. If there was a choice of supplier to LD for the lights we wanted we would have gone elsewhere.”

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Posted 5 years ago

Thank you for getting in touch. As we were in safety "bubbles" the member of the team in question could not enter our warehouse to obtain examples of the lights you were enquiring about. This delayed matters not least because the Customer Care Team were also working remotely at the time. Strict Covid protocols had to be followed which was explained at the time to no avail. I am pleased we did eventually resolve issues however any delay was down to the prevailing circumstances of Covid. The Customer Care Team

Posted 4 years ago

“No problems with lighting direst all very professional and quick, but I would not Say the same about the delivery service, who despite the package saying very clearly fragile It had obviously been thrown around and was all ripped including the box that the lights were Actually in”

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Posted 5 years ago

“Long wait time for delivery and apart from the order acknowledgement there was no communication sent to say it’s been delayed / delivery date. Only when I query it via email to cancel they said it’s been despatched. Decided to receive it but have to say poor quality and the paint has bubbled so sending it back for a replacement as I do like the design.”

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Posted 5 years ago

“Ordering from lighting direct was very straight forward and easy. Good choice of solar lights. I can’t give a review of the solar lights yet as I am still waiting for them .I would recommend lighting direct as it’s a very good company.”

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Posted 5 years ago

“Wouldn’t hesitate to order from here again. Service excellent; delivered on time; couriers APC were awesome and the product is beautiful and such good value for the money”

Lighting Direct 5 star review on 10th January 2021

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Posted 5 years ago

“The lights I purchased for staircase use look absolutely beautiful. They provide all year lighting and give a festive and warm feel to the upstairs hallway.”

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Posted 5 years ago

“Great price Quick delivery Couldn’t ask for a better service”

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Posted 5 years ago

“Good service and very quick delivery”

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Posted 5 years ago

“Good website and easy to use quick delivery”

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Posted 5 years ago

“Purchase was hassle free and quick delivery (took a week). Will use again.”

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Posted 5 years ago

“Used these guys several times. Good selection. Large stock, everything usually in. Fast turn-around. Orders filled accurately. No issues to date.”

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Posted 5 years ago

“Lamps exceeded our expectations! Excellent value for money and rapid response to order”

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Posted 5 years ago

“Fabulous service, very good selection, great product and reasonable prices. Will definitely order from Lighting Direct again.”

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Posted 5 years ago

“Fabulous service couldn't believe how quickly our order was delivered, would definitely recommend”

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Posted 5 years ago

“Brilliant. Very stylish, well made product delivered on time at a great price”

Lighting Direct 5 star review on 8th January 2021

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Posted 5 years ago

“Very pleased with the service Very happy with the product Would not hesitate to use Lighting Direct in the future”

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Posted 5 years ago

“Very pleased with my purchase”

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Posted 5 years ago

“Item was easy to order at a reasonable price and delivered earlier than expected. Good job.”

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Posted 5 years ago

Lighting Direct is rated 4.7 based on 17,028 reviews