Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,922 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,922 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 17th August 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All as specified. Very happy with the purchase.”

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Posted 5 years ago

“Had light fitted and bulbs fitted by a professional electrician, I bulb lights up fully and the other 2 are dull and flicker intermittently, a waste of money , product looks good when lights are not on”

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Posted 5 years ago

We are so sorry you are having a problem with the bulbs. If you are using a dimmer switch with these bulbs it must be an LED compatible dimmer switch otherwise flickering will occur. Our Customer Care team are there to advise and assist with such queries on customerservice@lighting-direct.co.uk.

Posted 4 years ago

“First class products and excellent service. Despatched the same day and arrived when promised. A rare real pleasure to deal with this company.”

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Posted 5 years ago

“Very quick delivery. Outdoor light looks lovely very good quality”

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Posted 5 years ago

“Great service, communication and quick delivery”

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Posted 5 years ago

“I love my new lights! Great value, delivered quickly and well packaged.”

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Posted 5 years ago

“The lights are just as advertised, they arrived very promptly in a well informed way. Very pleased and would certainly order from Lighting Direct again.”

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Posted 5 years ago

“Arrived on time and in good condition, excellent product just what I needed was able to do away with trailing socket only complaint the packaging was a bit big.”

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Posted 5 years ago

“Ordered Saturday .Standard delivery.received 8.30amMonday.Very well packaged . Would certainly buy from them again.”

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Posted 5 years ago

“Excellent service from you and the delivery company”

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Posted 5 years ago

“Great service. Great delivery. Would order again from lighting direct without hesitation.”

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Posted 5 years ago

“Very prompt service and very pleased with the quality of the goods delivered.”

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Posted 5 years ago

“First class , amazing”

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Posted 5 years ago

“Prompt delivery but first delivery damaged and Prompt Delivery of replacement item Very Satisfied”

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Posted 5 years ago

“Fast delivery, items well packed, very efficient.”

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Posted 5 years ago

“I placed a large order for an entire new build with a view to purchasing the remaining lights and lamps once the initial order was installed. Depsite paying for delivery that stated would take 2 - 5 days, 3 weeks later the order has not arrived. We have incurred costs from our electrician as we werent ready for him. Communication has been very poor on the part of this company.”

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Posted 5 years ago

Thank you for taking the time to comment. Your order was dispatched as promised however its transit was interrupted once it arrived in Ireland hence you were refunded. We are sorry if any inconvenience was caused however we do advise both on our website and order confirmations that contractors should not be booked until goods are received and checked both for damage and suitability. The Customer Care Team

Posted 4 years ago

“Lovely product, great price, very quivk delivery.”

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Posted 5 years ago

“Love the ceiling light purchased. Colour true to picture. Service from you was excellent from purchase to delivery. Thank You”

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Posted 5 years ago

“Good service and fast delivery.”

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Posted 5 years ago

“Good product. Very efficient service.”

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Posted 5 years ago

Lighting Direct is rated 4.7 based on 16,922 reviews