Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 17,030 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 17,030 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 26th June 2026

Anonymous // 01/01/2019

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“Very pleased with my purchase”

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Posted 5 years ago

“Item was easy to order at a reasonable price and delivered earlier than expected. Good job.”

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Posted 5 years ago

“Great products. Easy ordering process. Fast delivery.”

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Posted 5 years ago

“I saw the lights on line in the sale, ordered them with a credit card and they arrived yesterday, well packed in good condition and I can’t wait to get them hung. Excellent service, thank you.”

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Posted 5 years ago

“Disappointing considering the light fitting was fragile it was only packed in a cardboard box with no protection, and was damaged. Filled out the returns but will have to order again as cannot get an exchange.”

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Posted 5 years ago

So sorry Alice, your feedback was passed to our warehouse team. Thank you for taking the time to comment. The Customer Service Team

Posted 4 years ago

“Delivered very quickly and item looks great”

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Posted 5 years ago

“We have a porch light but I don't want to leave it on all night. Also, there is a turn at the bottom of the footpath, where it's darkest and a flower bed adjacent which could catch an unsuspecting visitor unawares. I spent ages looking, in vain, for what I wanted, near-ground level devices to throw a puddle of light onto the footpath. Lighting Direct, alone seemingly, had the right thing. They're well made, too”

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Posted 5 years ago

“Excellent service. So wonderful light, just what I needed. Next day delivery . Brilliant”

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Posted 5 years ago

“Easy website to navigate around. Quick easy purchase with fast delivery.”

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Posted 5 years ago

“Excellent range of lights, but what stands out is the superb build quality - quite outstanding. Despatch and delivery is also prompt.”

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Posted 5 years ago

“I regularly purchase items from Lighting Direct and have always found them helpful with a great service”

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Posted 5 years ago

“A lovely quality product at a good price and delivered promptly. Very happy with my purchase”

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Posted 5 years ago

“First time buying from Lighting Direct, I couldn’t fault them. The website was clear and easy to use, the ordering was simple and delivery was quick, well packaged and delivery driver was polite and professional. Wouldn’t hesitate ordering again from Lighting Direct.”

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Posted 5 years ago

“Beautiful high quality lights however the delivery by Hermes was very poor. If I had known that they used Hermes I would have considered another supplier.”

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Posted 5 years ago

We are sorry you are not satisfied. Hermes like all other carriers at the moment are dealing with the various challenges caused by Covid. The Customer Care Team

Posted 4 years ago

“Pleased with my purchase but there was one bulb missing and I got an green bulb instead of a blue one. But the effect of the coloured lights in the garden is lovely.”

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Posted 5 years ago

“the delivery of the goods has been very poor. i was not notified when delivery was to take place so was at work. next day did not hear delivery although in room at side if front door and they did not rung the bell. contacted delivery firm on 23/12/20 but phone cuts off sent e-mail and had no response. so as yet di not have my order. i have sent another email asking to deliver on 29/12/20. hope you cannsirt this as do nit want lights being returned to you. thanks”

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Posted 5 years ago

So sorry Doreen. That should not have happened. An email and a text is usually sent to notify customers of the delivery timeslot. We are very surprised this did not happen in this case. The Customer Care Team

Posted 4 years ago

“Good prices, service and delivery. Would use again.”

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Posted 5 years ago

“We ordered our light fitting on 23rd Dec and it arrived 24th Dec !! You cannot get better service than that. Overjoyed with the service. Well done guys”

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Posted 5 years ago

“Good quality products, well packed and quick delivery”

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Posted 5 years ago

“I can’t fault lighting direct I have used them twice now with no problems”

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Posted 5 years ago

Lighting Direct is rated 4.7 based on 17,030 reviews