Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,922 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,922 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 17th August 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very swift delivery (2 days) and item as shown on the website. Packaged really well. A bonus these days.”

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Posted 5 years ago

“Exalent many thanks fast delivery”

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Posted 5 years ago

“After a little mix up with my first order which was swiftly refunded .I then went on to order again received my order within three days excellent service and very pleased with my edit coastal light. Would definitely recommend this company”

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Posted 5 years ago

“Great product and great delivery service”

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Posted 5 years ago

“Have used these people before and had a good experience then, and it's still the same now, the turn around time from ordering to delivery was quick and all the items were very securely packed and arrived in a perfect and undamaged condition, I wouldn't hesitate before using them again, all in all, a very good company.”

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Posted 5 years ago

“Wow. That was quick. Great service and speedy delivery.”

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Posted 5 years ago

“Really pleased with our lights excellent quality excellent service came really quickly and really well packed, would recommend this company”

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Posted 5 years ago

“I am really pleased with the lights I bought from Lighting Direct, the quality is very good, the lights are bright and really sparkle and the cable is soft and flexible.”

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Posted 5 years ago

“fast prompt,efficient service,good products at a keen price”

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Posted 5 years ago

“Great website and lots of choice. Good value lights.”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Easy to use website, good range of products, fast efficient delivery.”

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Posted 5 years ago

“Good products good prices good service so no complaints at all”

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Posted 5 years ago

“Ordered wall lighting, fabulous quality, delivered quickly, well done.”

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Posted 5 years ago

“Lovely item and the delivery was very quick”

Lighting Direct 5 star review on 10th December 2020

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Posted 5 years ago

“After paying for the business express delivery I received the order after two days then part of my order was missing - I emailed as there is no phone number which took 24hours to get a reply from saying that the matter would be passed on to the relevant department - still waiting at the end of the day to hear & another email has been sent with my number on but not heard anything? I know people are working from home but this is not acceptable! The products I have received are very nice but had to send the electrician away as the job could not be completed without all of the order”

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Posted 5 years ago

We are extremely sorry part of your order was unavoidably delayed during these very challenging times. The Customer Care Team

Posted 4 years ago

“Website full of quality products at very reasonable prices. Second time I have ordered a battery operated picture light with remote control. Would highly recommend this company. Service is excellent.”

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Posted 5 years ago

“Very good quality at a very reasonable price and delivery was super fast I would definitely recommend”

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Posted 5 years ago

“My first light arrived broken they dealt with this with true professionalism”

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Posted 5 years ago

“Cheaper prices and quick delivery!”

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Posted 5 years ago

Lighting Direct is rated 4.7 based on 16,922 reviews