Lighting Direct Reviews

4.7 Rating 16,922 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,922 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 17th August 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price and service speedy delivery happy with the ease of order”

Helpful Report

Posted 5 years ago

“Swift service and accurate delivery of good quality items”

Helpful Report

Posted 5 years ago

“By replying to emails and having a response to queries. An operating telephone service also.”

Helpful Report

Posted 5 years ago

I am sorry to read you were disappointed with your experience shopping with us. We can be contacted via email, telephone, Live Chat and also various social media outlets. I'm not sure why you found it particularly difficult to get in touch as we communicate with many many customers on a daily basis, seven days a week. The Customer Care Team

Posted 4 years ago

“Excellent quick service and I?m delighted with my garden lights.Thank you so much for the great service.”

Helpful Report

Posted 5 years ago

“Brilliant, fast excellent products”

Helpful Report

Posted 5 years ago

“Good service, arrived early and complete with bulbs, excellent.”

Helpful Report

Posted 5 years ago

“Great service, quality product.”

Helpful Report

Posted 5 years ago

“Easy transaction Very fast delivery So please with the product”

Helpful Report

Posted 5 years ago

“service was excellent, really quick delivery.”

Helpful Report

Posted 5 years ago

“I was really pleased with the timeliness of the correspondence with Lighting Direct, made me feel confident in my purchase. Item came earlier than expected - under promise and over deliver!”

Helpful Report

Posted 5 years ago

“Great product great service.”

Helpful Report

Posted 5 years ago

“Light arrived promptly”

Helpful Report

Posted 5 years ago

“ordered on line and goods received well packed and on time”

Helpful Report

Posted 5 years ago

“Order arrived very quickly and very pleased with the items we bought.”

Helpful Report

Posted 5 years ago

“right bulbs quickly del\ivered. Original order still in my customer records at the supplier”

Helpful Report

Posted 5 years ago

“The service is excellent and delivery was fast. Easy website to use.”

Helpful Report

Posted 5 years ago

“Excellent light, quick delivery - no issues. Would recommend.”

Helpful Report

Posted 5 years ago

“Excellent service form this company and I would highly recommend them.”

Helpful Report

Posted 5 years ago

“Excellent product for a good price and delivered safely.”

Helpful Report

Posted 5 years ago

“Excellent price and quick delivery”

Helpful Report

Posted 5 years ago

Lighting Direct is rated 4.7 based on 16,922 reviews