Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,922 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,922 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 17th August 2025

Anonymous // 01/01/2019

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“Arrived quickly, exactly as ordered and cheapest on web by 30%.”

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Posted 5 years ago

“Arrived really quickly, good quality outdoor pendant light at a very reasonable price”

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Posted 5 years ago

“Hard to say ordered in May its August tomorrow still waiting”

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Posted 5 years ago

“Request sent 27th July 2020 Hermes received my lighting parcel at their depot on the 17th July 2020 ?we?ve got it? on their tracker system it states sorry for the delay we?ll have it on the move in the next 24 hours they have been stating that for the last 17 days on their tracking system. Could you please cancel that deliver and resend a new light unit by a more reliable courier? Or is it possible to get the parcel collected from there depot as it is creating a Health and Safety issue this end.”

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Posted 5 years ago

Apologies for the delay with your order which appeared to have been lost in transit with Hermes. We will continue to liaise with them in order to retrieve. Delighted you have now received your replacement. The Customer Care Team

Posted 4 years ago

“Absolutely excellent. Great price and arrived really quick. Would definitely buy from them again”

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Posted 5 years ago

“Very quick delivery and item exactly as described”

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Posted 5 years ago

“Beautiful outdoor solar light delivered incredibly quickly.”

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Posted 5 years ago

“Would recommend them as I am really happy with the light and the service was great.”

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Posted 5 years ago

“My purchase was packaged well and the service was excellent. Very happy with my garden lights.”

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Posted 5 years ago

“Perfect all around”

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Posted 5 years ago

“Service was fantastic arrived next day site was easy to use well done 10 out of 10”

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Posted 5 years ago

“Brilliant professional service and I would recommend them to everyone.”

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Posted 5 years ago

“Lovely quality & great delivery service!”

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Posted 5 years ago

“Prompt delivery value for money”

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Posted 5 years ago

“Our light was very easy to order, it arrived very quickly within a couple of days and we are really pleased with the quality. We would definitely recommend Lighting Direct.”

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Posted 5 years ago

“Excellent service, reliable refund system”

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Posted 5 years ago

“Really quick delivery, well packaged, easy to put together and look lovely in my garden”

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Posted 5 years ago

“Items as advertised and delivered promptly.”

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Posted 5 years ago

“Light fittings arrived quickly and well packaged, look great in place.”

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Posted 5 years ago

“Speedy delivery of beautiful lights. Had an issue with one of my lights but free replacement was received within 24 hours. Brilliant service.”

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Posted 5 years ago

Lighting Direct is rated 4.7 based on 16,922 reviews