Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,922 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,922 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 17th August 2025

Anonymous // 01/01/2019

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“Making the whole process very easy”

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Posted 5 years ago

“A good product delivered on time I would definitely buy from this company again.”

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Posted 5 years ago

“Great product and fast delivery. I will be shopping with this company again.”

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Posted 5 years ago

“Prompt delivery and good quality”

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Posted 5 years ago

“Only just received the item so am unable to give feedback until I have used it but the delivery service and updates were useful”

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Posted 5 years ago

“Lighting tubes were as described and arrived promptly and in good condition.”

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Posted 5 years ago

“ALWAYS FIRST CLASS!!”

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Posted 5 years ago

“The first item sent did note work but I was immediately and without question sent a replacement which did - first class service. However, on environmental grounds I would not purchase this lamp again as it is designed to be used and then thrown away adding to the mountain of plastic waste.”

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Posted 5 years ago

“Good Service. Prompt delivery.”

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Posted 5 years ago

“Poor service, lack of communication”

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Posted 5 years ago

Thank you for getting in touch. This light was not in stock when you placed your order as detailed on the product page on our website. Due to the situation over recent months surrounding Covid-19 unexpected delays have occurred and we endeavoured, as best we could, to keep customers updated during what were very challenging times. You were sent update emails, the final one confirming the July dispatch date. I note your order was delivered on the 29th July. I am therefore unclear why you have reported "lack of communication" in this feedback. Perhaps our emails went into your spam/junk folders. I am pleased to note you have shopped with us many times previously thus must be aware of our commitment to customer service. We do of course regret any delay in getting an order to a customer however unfortunately in this instance the circumstance of the delay was completely out of our hands. We regret any disappointment or distress caused to you by the delay of the arrival of this Solar Light. Kind Regards Patricia

Posted 5 years ago

“Quick and efficient. The goods were with me quickly so I could complete my light plan.”

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Posted 5 years ago

“One of the items ordered was not available but they contacted with a suitable alternative. Delivery on time.”

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Posted 5 years ago

“I ordered 2 types of outside light. I was told one was in stock and the other was delayed for a few days - no problem as not in a rush. The company then came back and said that the lights I had ordered were now on a long lead time supply and would I accept a better option at the same price. Of course I agreed and even though I accepted after 7pm the company despatched that evening and I had all the lights next day. They are all good. So it was excellent customer service, a good product at a reasonable cost. Overall and outstanding experience.”

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Posted 5 years ago

“Quality items sold at fair prices and delivered in good time, makes for a very attractive scene during twilight hours.”

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Posted 5 years ago

“Quick delivery.well packaged.exactly as described. Good price . Very happy with light and service . Will buy from again .”

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Posted 5 years ago

“Arrived quickly, looks great!”

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Posted 5 years ago

“Very easy to deal with, superb delivery service and I?m very pleased with my lights.”

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Posted 5 years ago

“Good range of product Competitively priced Efficient Delivery”

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Posted 5 years ago

“Good quality products, and they looks amazing in our chosen room. Really quick delivery, would definitely order again and recommend it to others.”

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Posted 5 years ago

“Prompt despatch and quick delivery.”

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Posted 5 years ago

Lighting Direct is rated 4.7 based on 16,922 reviews