Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 17,027 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 17,027 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 26th June 2026

Anonymous // 01/01/2019

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“I ordered beautiful lights and when they turned up the glass was all broken. I am returning them and hopefully will have better luck on my replacements. I feel they should be packaged better. I have received glass pendants from a separate retailer and these were fine.”

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Posted 5 years ago

So sorry your order did not arrive with you in the first class condition expected. Despite best endeavours damage can occur in transit. We hope however you were delighted with your replacements. The Customer Care Team

Posted 4 years ago

“Ordered 5x Florescent Tubes on 22nd. delivered on 26th., well packed and good make (Crompton). Very happy with your service.”

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Posted 5 years ago

“Lovely wall lights , good quality and exactly as illustrated . Packed well and delivered on time . I would definitely recommend this company”

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Posted 5 years ago

“I was very pleased with pacel it was well packed thank you for that I was very pleased with item to thank you.”

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Posted 5 years ago

“Excellent service,helpful when I had a problem and dealt with it very efficiently Andy Pearson”

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Posted 5 years ago

“Fantastic value....fitting was so easy and the quality of the light when on is fab”

Lighting Direct 5 star review on 24th January 2021

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Posted 5 years ago

“Good communication . Lamp exactly as picture. Fast delivery. Very pleased”

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Posted 5 years ago

“Product as described.”

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Posted 5 years ago

“I've been searching for a lamp with these exact specifications for some time and I'm very pleased with the purchase. When I ordered the lamp 'Lighting Direct' made it clear that the lamp was 'not currently in stock' but should be available in a few weeks. I was very happy to wait. However, I received an email to tell me the product would be delivered within a few days and another informing me the exact date of delivery. The product was extremely well packaged to avoid any breakages in transit. Needs assembling but instructions are clear - I would advise 2 people if possible (quite fiddly). Took 2 of us about 45 mins to assemble but needs patience. Bulbs were not included (a thing of the past). The lamp looks very attractive and having the light switches on the stem (rather than a foot switch) with a dimmer for the main light is brilliant. Exceptional value for money.”

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Posted 5 years ago

“great packaging, very fast delivery, and a great quality light. I am very happy, thank you.”

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Posted 5 years ago

“Order arrived ahead of schedule. Well packed in two boxes . This was as well as the outer box had been damaged in transit. The light fitting is great quality. After sales were very helpful with fitting advice.”

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Posted 5 years ago

“Excellent service from ordering to delivery.. And such a stunning item i am so pleased with my purchase”

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Posted 5 years ago

“Fast delivery. Great product and great value. All round.....excellent.”

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Posted 5 years ago

“Excellent website and product range. Great idea to show both new and old wattage levels. Easy to make right choices. Good communication by email. Quick delivery.”

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Posted 5 years ago

“Very nice light as described thanks”

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Posted 5 years ago

“Very quick delivery ...exactly what I wanted. Not got it fitted yet but I'm sure it will be perfect.”

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Posted 5 years ago

“Easy to buy. Item came next day exactly as described. Good value for money and well packaged. Thank you”

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Posted 5 years ago

“Good website - easy to navigate & order. My order arrived within 48hours, undamaged & well packed. Prices competitive, so no complaints from me!”

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Posted 5 years ago

“Excellent service and wall lights are just perfect. A very happy customer. Thank you”

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Posted 5 years ago

“We were very impressed with Lighting Direct, their products are very good value and their service and prompt delivery was excellent. We would certainly recommend them.”

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Posted 5 years ago

Lighting Direct is rated 4.7 based on 17,027 reviews