Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,993 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,993 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 24th April 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Forgot to send me the screws to hold the top on.”

Helpful Report

Posted 5 years ago

Sincere apologies your light did not arrive with you in the first class condition expected. The Customer Care Team

Posted 4 years ago

“Product very nice. Would have preferred a realistic delivery date rather than keep moving goalposts. The delivery excellent. But the internal packaging had upright arrows as design of box upright to, but the internal packaging was upside down, so as we lifted the polystyrene the globe covers fell out.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to comment. Unfortunately due to the current prevailing circumstances relating to Covid and Brexit are causing huge logistical challenges. The Customer Care Team

Posted 4 years ago

“Great service and fast delivery. Thank you.”

Helpful Report

Posted 5 years ago

“Good service..good products..saw..ordered..and delivery was excellent..will be back I’m sure..👍🏼”

Helpful Report

Posted 5 years ago

“Quality product and super fast delivery.”

Helpful Report

Posted 5 years ago

“I have used lighting direct on a number of occasions and the service has been first class. The website is easy to use and order from, the prices are competitive and delivery first class. When I had an issue it was dealt with promptly so what’s there not to like? Why 4 stars?? The issue I have is with a product and not the company. The ASD horizon led outdoor light needs a 20mm hole cut in for the cable entry grommet. Firstly you have to have a hole cutter this size and it’s awkward to get at so why not manufacture in a “knock out” like most electrical boxes?? Otherwise 5 stars”

Helpful Report

Posted 5 years ago

Thank you for taking the time to offer feedback.

Posted 4 years ago

“Good product and amazingly quick service”

Helpful Report

Posted 5 years ago

“Great customer services. After I had received the Lucide Clair Half Lantern I discovered by chance an intermittent message about 20% discount. I mentioned this to customer services and to my delight they gave me Retrospectively the discount. Apart from that a fantastic selection of lights, you are spoilt for choice.”

Helpful Report

Posted 5 years ago

“Great website. Prompt delivery. Sadly had to return items because not suitable, but the returns process was fast and efficient. Will definitely use again but make sure I order correctly next time!!!”

Helpful Report

Posted 5 years ago

“I was really pleased with your service on the order I made and also the quickness of the delivery I would totally recommend you to my family and friends in the future. Hope you all have a good day, take care and stay safe. Mrs M Daniels”

Helpful Report

Posted 5 years ago

“Easy to order online and a good choice. Very quick delivery.”

Helpful Report

Posted 5 years ago

“Brilliant service. Highly recommend this company. Excellent quality lights. Prompt delivery.”

Helpful Report

Posted 5 years ago

“Looks a well made product ,certainly well packed looking forward to seeing them working.”

Helpful Report

Posted 5 years ago

“Excellent product. Have purchased 2 of these lights previously and the quality is good.”

Helpful Report

Posted 5 years ago

“Ordered on Thursday and received the whole order on Saturday even though on the website the light bulbs were not in stock. Excellent service!!”

Helpful Report

Posted 5 years ago

“Despite delays in delivery (explained to me as being due to Brexit and Covid), Lighting Direct replied to me straight away and delivered the lights overnight as soon as they did arrive! The lights are high quality and look great.”

Helpful Report

Posted 5 years ago

“good fast delivery and excellent Solar Garden Lampost which gives off plenty of light.”

Helpful Report

Posted 5 years ago

“Fantastic product. Order came the next day. 5 stars.”

Helpful Report

Posted 5 years ago

“Very speedy delivery and a good price. We are very happy with our new lights.”

Helpful Report

Posted 5 years ago

“Fantastic customer service, very prompt service. Delivery arrived ahead of time. Any issues were immediately and politer fixed. Item as described. Haven’t been so impressed in a very long time.”

Helpful Report

Posted 5 years ago

Lighting Direct is rated 4.7 based on 16,993 reviews