Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,922 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,922 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 17th August 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super fast delivery”

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Posted 4 years ago

“This is the second occasion on which I have bought lights and lightbulbs from Lighting Direct. I am stunned at how quickly they managed to deliver my purchase, the choice on their website is amazing and I've yet to be dissatisfied with anything I have purchase from them. They will always be my first stop for lighting...”

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Posted 4 years ago

“Very pleased with lights, they look far better in real life than they do in the pictures, clear fitting instructions, and arrived the next day. Thank you.”

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Posted 4 years ago

“Great company to do business with, great value product and dispatched quick”

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Posted 4 years ago

“I keep coming back to Lighting Direct and buying more products....I think that says it all! I just bought two more lights as gifts as well for friends birthdays.”

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Posted 4 years ago

“There was a delay in the lights being delivered but I was kept informed of this which was fine 🙂. The website was very helpful in terms of tracking down the exact LED bulbs that I needed for a 3-touch dimmer light. Not many LEDs support this type of light fitment without buzzing or flickering.”

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Posted 4 years ago

“First class service. prompt delivery as promised and a super product, my wife and I are delighted with all aspects of the lamp. Thank you.”

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Posted 4 years ago

“Excellent product, great service, great price, super fast post and extremely well packaged, the light is absolutely brilliant.”

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Posted 4 years ago

“Product and price excellent.Unfortunately a long and unavoidable wait. However we would use as a supplier again.”

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Posted 4 years ago

“Ordering was easy and I was kept informed of progress throughout the transaction. The lighting arrived on time very well packaged.”

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Posted 4 years ago

“fantastic service from order to delivery cheers”

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Posted 4 years ago

“Delighted with the 3 up lighters we have purchased from Lighting Direct. Just what we have been looking for.”

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Posted 4 years ago

“Very pleased with my light so ordered another one”

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Posted 4 years ago

“Excellent customer service lightening delivery and well packaged product easy to fit and perfect for intended purpose.”

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Posted 4 years ago

“Ordered and delivered within a few days. With pleased.”

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Posted 4 years ago

“I have bought a number of fitments and bulbs from Lighting Direct and they are my first go-to shop when I need anything new. Easy to find exactly what I need.”

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Posted 4 years ago

“Fast delivery. Excellent”

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Posted 4 years ago

“Delighted with the products and first class service.”

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Posted 4 years ago

“This is the first time we have used lighting direct. We are extremely happy with the service they provided and our purchase.”

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Posted 4 years ago

“I ordered the piano lamp on lighting direct as the lamp was very stylish looking and different to any others I had seen from other lighting places. I ordered the lamp in Jan, but didn't get it until 19th march. This was a long wait, with little communication from lighting direct, apart from when I emailed about the expected delivery dates. Initially they told me early Feb, moved to mid Feb, late Feb then march. I am pleased with the lamp though, so worth the wait. But customer service was a little disappointing.”

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Posted 4 years ago

Lighting Direct is rated 4.7 based on 16,922 reviews