Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,922 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,922 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 17th August 2025

Anonymous // 01/01/2019

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“A small problem with the courier as the item arrived a day later than the original email indicated”

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Posted 4 years ago

“Was quick and easy to order And was delivered on time.”

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Posted 4 years ago

“Very good website, excellent product descriptions and easily navigable. Ordering straightforward, good communication regarding order and delivery. Delivered precisely as promised. Can't comment on the products yet as still waiting to be installed!”

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Posted 4 years ago

“Order was delayed due to manufacturing problem. was advised of a revised fulfilment date by lighting direct. Item was despatched and arrived on specified date as agreed. Happy with communication from the company.”

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Posted 4 years ago

“Fantastic service ordered Monday arrived Tuesday”

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Posted 4 years ago

“Very fast service ìmpressed with purchase”

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Posted 4 years ago

“Really great choice and easy to use website. The item arrived quickly and well packaged. The lights look fantastic, so pleased with the purchase.”

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Posted 4 years ago

“Found the ordering really good also information of delivery very clear”

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Posted 4 years ago

“Great product.Speedy delivery.”

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Posted 4 years ago

“Very good service from start to finish”

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Posted 4 years ago

“We bought 3 black lamps & are delighted with them! Arrived on time Packaged well :)”

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Posted 4 years ago

“I ordered a light (which was the best price available in the market) and it was dispatched quickly, arrived well packaged and absolutely stunning now that it’s been hung.”

Lighting Direct 5 star review on 28th March 2021

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Posted 4 years ago

“Items delivered next day and am pleased with quality and look of product. Would order again and recommend.”

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Posted 4 years ago

“I am absolutely blown away with the excellent service from Lighting Direct, I can be taken in with good reviews then get disappointed but everything good said about this company is true! I ordered the lights in the afternoon and they arrived the very next morning, unbelievable service. I don't think this is a review for the lights but I am equally pleased with these too, and very good value for money, I would highly recommend this company”

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Posted 4 years ago

“Very efficient service, they match our existing outdoor lights.”

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Posted 4 years ago

“The light arrived well packed and protected, went together perfectly. My only slight negative is that it arrived with an EU pattern plug. I changed it for a UK plug (2mins) but it would good if the option to specify was available.”

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Posted 4 years ago

“Ordering quick and easy but still awaiting parcel was in for delivery but they said sorry missed said left card but again never had so next delivery is Monday now arrangeged to be fitted for yest so had to re-arrange aswell so not happy on that part ,see what happens on Monday now hope to receive them”

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Posted 4 years ago

“Very impressed with the quality of the shade. Delivery came the day after I ordered it!! I would highly recommend this product and this company!”

Lighting Direct 5 star review on 26th March 2021

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Posted 4 years ago

“Easy to order. Good communication & quick delivery with arrival updates. The light itself won’t sit straight but this is a design fault with this type of pendant as it’s the second one we’ve ordered from different companies & not the fault of Lighting Direct. The fitting is only on one side of the cord & the glass isn’t heavy enough to pull it straight. We’re living with it”

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Posted 4 years ago

“Great website, easy to use. My lights arrived very quickly and although they are not up yet they are sturdier than I expected and look really lovely. I can't wait to see all 5 lighting up the outside of my house.”

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Posted 4 years ago

Lighting Direct is rated 4.7 based on 16,922 reviews