Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,922 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,922 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 17th August 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy ordering, delivery and excellent product.”

Helpful Report

Posted 4 years ago

“Very easy to order, followed up with email updates, light arrived quickly and securely packaged.”

Helpful Report

Posted 4 years ago

“Great price quality and service with speedy delivery.5 star company.”

Helpful Report

Posted 4 years ago

“Easy to order, quick delivery. Very well packaged”

Helpful Report

Posted 4 years ago

“Exactly as advertised. Print delivery”

Helpful Report

Posted 4 years ago

“Very efficient delivery”

Helpful Report

Posted 4 years ago

“Very pleased to receive my order well ahead of scheduled time. Prices are also very competitive.”

Helpful Report

Posted 4 years ago

“Good! But very expensive!”

Helpful Report

Posted 4 years ago

You purchased a beautiful touch table lamp from a manufacturer excelling in quality. I would have to express surprise at your feedback at £29.50 being very expensive. The product could have been returned if not to your liking once it arrived. The Customer Care Team

Posted 4 years ago

“good price, lightening fast next day delivery, my only issue was that although there were very general wiring instructions there was nothing related to the operation inparticular the PIR distance & time on settings which according to the website & other reviews is supposed to be adjustable”

Helpful Report

Posted 4 years ago

We are sorry you experienced problems operating the functions on this very popular product. Customers can contact our Technical Team if any assistance is required. The Customer Care Team

Posted 4 years ago

“Good quality spot light but it came with a very short cable had I have known how short it was I would have ordered a different one ,I'm having to pay extra now to extend this ridiculously short cable.”

Helpful Report

Posted 4 years ago

“Good fast service”

Helpful Report

Posted 4 years ago

“Fast delivery as described and packed securely. Really happy with the service.”

Helpful Report

Posted 4 years ago

“definitely be dealing with lighting direct they have been an excellent service 1st class kept me updated with everything no messing about highly recommend quality lights they sell to”

Helpful Report

Posted 4 years ago

“Easy to order and delivered as advised. Lamp looks great - very happy with my purchase”

Helpful Report

Posted 4 years ago

“Ordered two lamps and 2 bulbs. The lamps have arrived and are beautiful but do not work. Have tried multiples bulbs in them and in different plug sockets but still nothing. Not impressed so far, am waiting for a reply from customer service.”

Helpful Report

Posted 4 years ago

I am sorry you had difficulties with your purchases and elected for a refund. We hope you will shop with us again soon. The Customer Care Team

Posted 4 years ago

“Excellent service, excellent product.”

Helpful Report

Posted 4 years ago

“Good - simple website with all the important info readily available. Light ordered and delivered within 48 hours. Thank you”

Helpful Report

Posted 4 years ago

“First class service, ordered one day delivered the next. Item looks great but have not had time to get it installed yet.”

Helpful Report

Posted 4 years ago

“Love my new bathroom light!”

Helpful Report

Posted 4 years ago

“Simple order process and fast delivery.”

Helpful Report

Posted 4 years ago

Lighting Direct is rated 4.7 based on 16,922 reviews