Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,993 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,993 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 24th April 2026

Anonymous // 01/01/2019

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“Excellent online experience. Simple, well designed and informative website. Easy to each product to select exactly the one you want. Fast delivery and kept informed of progress. Great products and tel help by knowledgeable staff.”

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Posted 4 years ago

“Very Satisfactory.well pleased”

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Posted 4 years ago

“Arrived quickly and within the delivery time specified. Well packed. Been looking for theses lights for a while to replace an old set. Nice lights with bright white light & white frosted bulbs. Just what I was looking for. (Hard to find as most lights on sale are ‘warm white).Very pleased. Thank you”

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Posted 4 years ago

“Swift efficient service. Would use again.”

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Posted 4 years ago

“Easy to install and looks great”

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Posted 4 years ago

We are delighted you are so pleased with your purchase Kind Regards Laura Customer Service Advisor

Posted 4 years ago

“Well packaged and looks great, good light nice and bright”

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Posted 4 years ago

We are delighted you are so pleased with your purchase Kind Regards Laura Customer Service Advisor

Posted 4 years ago

“Ordered hanging lantern. Buying was simple. 4/5 day delivery was acceptable. Having installed it yesterday very happy except that I dropped one of the nice black retaining nuts and can't find it!”

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Posted 4 years ago

“Great lights , even better than the picture. Really pleased with them.”

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Posted 4 years ago

“I purchased two Eterna under cupboard to replace existing. Although the supplied items were the correct part nos. the connection were different. I requested a link cable to fit the new items but was told that Lightning Direct do not supply that item. I’m now ringing round to locate the cable. Not happy”

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Posted 4 years ago

I apologise but the link cable is not in our range. These under cabinet lights can be linked together if you remove the cap from one end which we did explain at the time. The Customer Care Team

Posted 4 years ago

“Excellent response to a query I had about a product. Replied within 24 hours, resulting in me buying product and it was delivered promptly & securely packaged.”

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Posted 4 years ago

“Great website, easy ordering process and efficient delivery of good quality goods- what's not to like?! Thank you”

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Posted 4 years ago

“I 1431991 ref number, faultless service and great quality”

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Posted 4 years ago

“Easy to order itens and they arrived safeky and in goid time. Altogether recommend as a suppkier”

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Posted 4 years ago

“The breadth of range and the quality of the products is exceptional. Had a computer glitch re the order process but the CS team were brilliant and they quickly resolved the problem. How companies deal with issues is the key to sustaining loyalty. Excellent in ALL respects.”

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Posted 4 years ago

“Well , I really liked their product. But I was very disappointed by the lack of clarity on Tax Duty which hit me (I was ordering from Ireland) hard against the total price and about which there was no mention on the check out page.”

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Posted 4 years ago

Thank you for getting in touch. I completely understand your disappointment however Import Duty being payable is completely out of our hands I’m afraid. This charge is payable on items imported from the UK to the Republic of Ireland. The amount is set and collected by the Irish Government/EU as the UK is no longer a member of the European Union. The Customer Care Team

Posted 4 years ago

“Very pleased with product and quick delivery”

Lighting Direct 5 star review on 19th May 2021

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Posted 4 years ago

“Wrong items delivered, delivery process poor. Received the wrong items. Delivery of £20 of tubes was delayed as signature needed. For low value items where there is good security parcel could have been left out of sight and card noting location.”

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Posted 4 years ago

I am sorry you were disappointed. Delivery instruction can be provided at the time of the order which we are happy to pass to the carriers. Unfortunately some carriers will not just leave parcels without permission. Thank you for getting in touch. The Customer Care Team

Posted 4 years ago

“What a great professional company, there stock is a fantastic range, there delivery is excellent and service is second to none”

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Posted 4 years ago

“Excellent and extensive range of stylish lighting, at a range of prices. Very helpful and responsive customer services team too. Recommended, without a doubt”

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Posted 4 years ago

“fast delivery right price all good”

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Posted 4 years ago

Lighting Direct is rated 4.7 based on 16,993 reviews