Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,761 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,761 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really nice stylish lights exactly what we wanted delivered quickly and packed properly”

Helpful Report

Posted 3 years ago

Thank you for your feedback. The Customer Care Team

Posted 3 years ago

“Product was everything I asked got love it”

Helpful Report

Posted 3 years ago

Thank you. The Customer Care Team

Posted 3 years ago

“Didn’t deliver the spikes with the lights so we can’t actually use the lights !! Disappointed”

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Posted 3 years ago

I understand you have reported all of your solar lights to be without spikes. The spikes can be accessed via the bottom of the light if you screw the cap off. They are stored there for transit. Disappointed not to have been given the opportunity to advise you of the above prior to your multiple negative posts that erroneously suggest parts were missing from your products. The Customer Care Team

Posted 3 years ago

“Hats off to lighting direct we had broken glass parts on opening the package which was ordered on Tuesday delivered on weds and replaced on Thursday thank you so much no hesitation on future purchases well done L.D.!!!”

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Posted 3 years ago

You are more than welcome. The Customer Care Team

Posted 3 years ago

“Good selection, competitive prices and quick delivery. I have bought several lights from this company and very pleased.”

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Posted 3 years ago

Thank you for your custom. The Customer Care Team

Posted 3 years ago

“Excellent, speedy delivery process and an excellent product.”

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Posted 3 years ago

Many thanks for your lovely feedback. The Customer Care Team

Posted 3 years ago

“An item I purchased was sold as dimmable, which it wasn’t. In fairness to them, they offered a full refund or 15% refund if I kept the item, which I found to be a fair resolution.”

Helpful Report

Posted 3 years ago

Thank you, we very much value our customer’s feedback. The Customer Care Team

Posted 3 years ago

“Great quality, stylish lights, quick delivery and they give the kitchen a really fresh modern feel.”

Helpful Report

Posted 3 years ago

We very much appreciate you getting in touch! The Customer Care Team

Posted 3 years ago

“I was so happy to see my order was delivered Early and it said for delivery it was very well packed for protection so I was very happy”

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Posted 3 years ago

Thank you so much. The Customer Care Team

Posted 3 years ago

“My quite large order was delivered super quick and very VERY well packaged. A tank (or DHL) could have run over this and it not have gotten damaged, great stuff! The lights were even better than I was hoping and look amazing”

Helpful Report

Posted 3 years ago

Delighted you are so pleased! The Customer Care Team

Posted 3 years ago

“Light much better quality than I expected. Very pleased with purchase.”

Helpful Report

Posted 3 years ago

Thank you for your lovely comments. The Customer Care Team

Posted 3 years ago

“Stunning lights so beautiful will definitely be using lighting direct again. Items were delayed but was kept in regular contact with dispatch date. Many thanks x”

Helpful Report

Posted 3 years ago

You are welcome! The Customer Care Team

Posted 3 years ago

“Bulbs arrived very quickly. Both are fine.”

Helpful Report

Posted 3 years ago

Thank you. The Customer Care Team

Posted 3 years ago

“First time using this company, highly recommend them…. Lighting arrived substantially packed, Chosen ceiling lights perfect”

Lighting Direct 5 star review on 29th January 2022

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Posted 3 years ago

Delighted you are so pleased with your choice. It looks amazing! The Customer Care Team

Posted 3 years ago

“These are so pretty and look very appropriate in my cottage. They’re well made solid and the quality is superb. Easy to assemble..quickly delivered. I’m a happy vintage bunny!!👍”

Helpful Report

Posted 3 years ago

So pleased you are so happy with your choice. The Customer Care Team

Posted 3 years ago

“I placed my order on a Thursday and chose the free 3-5 day delivery option. The lights came the next day and are beautiful, I am thrilled with the quality and service.”

Helpful Report

Posted 3 years ago

Thank you so much. The Customer Care Team

Posted 3 years ago

“Really good quality products delivered quickly and well packaged. Woulduse them again and be happy to recommend them”

Helpful Report

Posted 3 years ago

Thank you so much for your lovely feedback. The Customer Care Team

Posted 3 years ago

“Well designed, good quality lights at a great price and with speedy delivery. Great service.”

Helpful Report

Posted 3 years ago

Thank you so much. The Customer Care Team

Posted 3 years ago

“Excellent service. Answered a query by phone. Once ordered our light was delivered so quickly we were surprised when the delivery man knocked on the door!”

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Posted 3 years ago

Thank you for taking the time to comment on your experience. The Customer Care Team

Posted 3 years ago

“Very quick delivery! Ordered just one light to see it before ordering a second. Very impressed! Need to add batteries and hang it up”

Helpful Report

Posted 3 years ago

Thanks so much for your feedback. The Customer Care Team

Posted 3 years ago

Lighting Direct is rated 4.7 based on 16,761 reviews