Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,757 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,757 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 29th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful quick well packed delivery would buy again with out a doubt Very pleased Regards Tony”

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Posted 2 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

“Brilliant range of lighting & item came well boxed only problem I found was when I purchased the item it said pay express delivery for Sunday which I payed and it turned up Tuesday”

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Posted 2 years ago

Thank you for getting in touch. There has been a misunderstanding here I'm afraid. Please see the delivery page on our website - we do not offer a Sunday delivery and never have. Our Express Service is a one to two day service excluding Sundays. I hope you were delighted with your products. Thank you for your order. The Customer Care Team

Posted 2 years ago

“Ordered outside and inside lights for new extension. Dealing with Lighting Direct was no problem. Delivery by Evri was a nightmare. We did not know where our package was. Tried to contact them with no luck they rely on computers as they want no contact with the public. In the end had to send email to LD to find out where our delivery was. LD sorted out the problem for us and we have just taken delivery of our goods after 6 days not knowing where they were. Five stars for LD Customer Services. Zero stars for Evri.”

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Posted 2 years ago

Thank you so much for your very kind words and apologies again for the delivery issues. The Customer Care Team

Posted 2 years ago

“Good quality, stylish lights with excellent delivery service: a repeat customer who remains wholly satisfied.”

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Posted 2 years ago

Many thanks for your continued custom. The Customer Care Team

Posted 2 years ago

“After my order was delivered broken I emailed the office to explain what happened and could I re order the order was put straight in and it arrived within two days well packaged and more to the point not broken I must say the items were broken in transit very happy with products and excellent customer service will happily order again”

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Posted 2 years ago

Many thanks for your very positive feedback. The Customer Care Team

Posted 2 years ago

“Very happy with the lights I bought also very impressed with the quick delivery of the lights. Would highly recommend Lighting Direct.”

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Posted 2 years ago

Many thanks for your feedback. The Customer Care Team

Posted 2 years ago

“What can I say. What a fantastic company to deal with. Ordered the lights Saturday afternoon with great ease on the website. Arrived promptly Monday morning with continuous updates on progress. Unfortunately two where damaged. Due to courier we suspect. Quick Email. Had a phone call from a lovely Lady who couldn’t be more apologetic who sent two more lights out overnight which I have just received in perfect condition. Amazing service. Other companies could learn a lot from these people. Pleasure to do business with. Would highly recommend. Cheers John.”

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Posted 2 years ago

Thank you so much for the lovely feedback. The Customer Care Team

Posted 2 years ago

“Just what I wanted 🙂👍🏻 Fast delivery. Great service!”

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Posted 2 years ago

Delighted you are so pleased with your purchase. The Customer Care Team

Posted 2 years ago

“Very pleased with the speedy service and delivery.”

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Posted 2 years ago

Thank you for taking the time to comment. The Customer Care Team

Posted 2 years ago

“Excellent service and information provided”

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Posted 2 years ago

Many thanks. The Customer Care Team

Posted 2 years ago

“Super speedy delivery!”

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Posted 2 years ago

Thanks so much. The Customer Care Team

Posted 2 years ago

“Great service, fast delivery excellent value very easy to use web site just very satisfied”

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Posted 2 years ago

Much appreciated - thank you. The Customer Care Team

Posted 2 years ago

“Website easy navigated, postage & item costs affordable, packaging perfect for fragile items.”

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Posted 2 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

“Still waiting for delivery”

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Posted 2 years ago

We very much appreciate you getting in touch, I can see that you have recieved your order now. The Customer Care Team

Posted 2 years ago

“Excellent customer service and great value lighting.”

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Posted 2 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

“Prompt delivery of goods packaging excellent highly recommended supplier”

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Posted 2 years ago

Much appreciated - thank you. The Customer Care Team

Posted 2 years ago

“Great photos of products that actually match the item. Company keeps you informed of your order. Order delivered in a timely manner and we'll packed.”

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Posted 2 years ago

Thank you so much for your order. The Customer Care Team

Posted 2 years ago

“Very quick delivery, great price and exactly what I was looking for very happy.”

Lighting Direct 5 star review on 18th October 2022

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Posted 2 years ago

Many thanks for the image - looks lovely. The Customer Care Team

Posted 2 years ago

“Quality product and fast delivery”

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Posted 2 years ago

Thank so much. The Customer Care Team

Posted 2 years ago

“Very pleased with table lamp.lovely colour and prompt delivery.”

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Posted 2 years ago

Delighted you are so pleased with your choice. The Customer Care Team

Posted 2 years ago

Lighting Direct is rated 4.7 based on 16,757 reviews