Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,757 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,757 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 29th March 2025

Anonymous

Anonymous // 01/01/2019

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“My go to Lighting website, ordered many items from this company and always a great choice, competitive prices and great service.”

Helpful Report

Posted 2 years ago

Thank you so much for your continued custom - much appreciated. The Customer Care Team

Posted 2 years ago

“Easy to order & arrived very quickly”

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Posted 2 years ago

Thank you so much for your lovely feedback. The Customer Care Team

Posted 2 years ago

“Good service kept in touch throughout delivery, item packed nicely did a good job got what I wanted no fuss . Thank you 😊”

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Posted 2 years ago

You are more than welcome. The Customer Care Team

Posted 2 years ago

“Delighted to find these lights ( previously bought elsewhere). The service was impressive and the lights arrived really quickly. Will be happy to use Lighting Direct again.”

Helpful Report

Posted 2 years ago

Many thanks for your order. The Customer Care Team

Posted 2 years ago

“Returning customer due to the pleasant transaction I always get from Lighting Direct. Quality products and delivered in good time,”

Helpful Report

Posted 2 years ago

Thank you for your continued custom. The Customer Care Team

Posted 2 years ago

“Thank you for the quick delivery of my light fitting, well happy, top quality product.Also thanks for the backup phone call to advise me that delivery had been attempted, but no one in and that I could pick up from local parcel depot. Great friendly service 😊😊👍”

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Posted 2 years ago

Happy to help. Thank you for your order. The Customer Care Team

Posted 2 years ago

“Good selection, with a good range of options and prices. Delivery was quick. Have yet to install the 6 lights purchased.”

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Posted 2 years ago

Many thanks for your order. The Customer Care Team

Posted 2 years ago

“swift well wrapped and will be fitting over the weekend”

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Posted 2 years ago

Many thanks. The Customer Care Team

Posted 2 years ago

“Good Porch lights for a period house are difficult and your Storm Lanterns are exceptional”

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Posted 2 years ago

Delighted you are so pleased. The Customer Care Team

Posted 2 years ago

“Great website with a good variety of options. Prices are very good. Happy with the product. Transaction was simple and delivery was speedy. No problems.”

Helpful Report

Posted 2 years ago

Many thanks for your very kind feedback. The Customer Care Team

Posted 2 years ago

“Delighted with my purchase, stylish bedside lamps”

Helpful Report

Posted 2 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

“I needed to replace an old outside lamp. The replacement is good quality and with robust fixings and electrical connections which made installation easy. Very pleased with the product and service.”

Helpful Report

Posted 2 years ago

We very much appreciate you getting in touch. The Customer Care Team

Posted 2 years ago

“Absolutely brilliant communication from start to having the product delivered. Well done lighting direct., will definitely use again.”

Helpful Report

Posted 2 years ago

You are more than welcome. The Customer Care Team

Posted 2 years ago

“This is a prefect solution to light a picture without the trouble of getting an electrician in , quick and easy to install and looks super . Highly effective . Delighted”

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Posted 2 years ago

Many thanks for your feedback. The Customer Care Team

Posted 2 years ago

“Easy website to use and order smooth and delivery very quick with quality courier company.”

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Posted 2 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

“Wrong colour sent twice”

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Posted 2 years ago

Sincere apologies Karola, as explained there was a coding error in our warehouse which resulted in the wrong colour product being dispatched. Thank you for bringing this to our attention and for your patience while we resolved the issue. The Customer Care Team

Posted 2 years ago

“Really like our bathroom light. Good quality. It was delivered within 2 days of ordering. Kept up to date with delivery times. Vey impressed with Lighting Direct.”

Helpful Report

Posted 2 years ago

Thank you, we very much value our customer’s feedback. The Customer Care Team

Posted 2 years ago

“Very quick (next day) delivery. Well packaged. Good communications. Light exactly as described and picture. Would definitely purchase again from Lighting Direct.”

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Posted 2 years ago

Thank you - we look forward to you shopping with us again. The Customer Care Team

Posted 2 years ago

“First time using this company good range of indoor & outdoor lights very competitive on price good communication and good service would recommend using this site”

Helpful Report

Posted 2 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

“The item was as described and was delivered at the time stated in the email. The package was described as fragile and arrived safely, the driver was very pleasant. Altogether a very pleasant experience. I am looking forward to seeing the light in place.”

Helpful Report

Posted 2 years ago

Thank you so much. The Customer Care Team

Posted 2 years ago

Lighting Direct is rated 4.7 based on 16,757 reviews