Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,922 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,922 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 17th August 2025

Anonymous // 01/01/2019

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“Brilliant service. Highly recommend this company. Excellent quality lights. Prompt delivery.”

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Posted 4 years ago

“Looks a well made product ,certainly well packed looking forward to seeing them working.”

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Posted 4 years ago

“Excellent product. Have purchased 2 of these lights previously and the quality is good.”

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Posted 4 years ago

“Ordered on Thursday and received the whole order on Saturday even though on the website the light bulbs were not in stock. Excellent service!!”

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Posted 4 years ago

“Despite delays in delivery (explained to me as being due to Brexit and Covid), Lighting Direct replied to me straight away and delivered the lights overnight as soon as they did arrive! The lights are high quality and look great.”

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Posted 4 years ago

“good fast delivery and excellent Solar Garden Lampost which gives off plenty of light.”

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Posted 4 years ago

“Fantastic product. Order came the next day. 5 stars.”

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Posted 4 years ago

“Very speedy delivery and a good price. We are very happy with our new lights.”

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Posted 4 years ago

“Fantastic customer service, very prompt service. Delivery arrived ahead of time. Any issues were immediately and politer fixed. Item as described. Haven’t been so impressed in a very long time.”

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Posted 4 years ago

“Not easy to contact”

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Posted 4 years ago

I am sorry that is your impression. We can be contacted by phone, email, Live Chat via our website, and by various social media platforms. The Customer Care Team

Posted 4 years ago

“Easy to order, quick delivery, gorgeous sconce light fitting .. thank you!”

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Posted 4 years ago

“Beautiful light, excellent price and very fast delivery.”

Lighting Direct 5 star review on 15th April 2021

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Posted 4 years ago

“Very fast efficient service. Sorted problem out straight away. Very helpful. Thank you”

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Posted 4 years ago

“VERY FAST SERVICE & VERY RELIABLE.”

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Posted 4 years ago

“Beautiful lights of high quality and lovely design . Quick delivery and followed all Covid instructions . Thank you”

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Posted 4 years ago

“Fast delivery. Excellent products. Thank you.”

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Posted 4 years ago

“Very quick delivery, we haven’t as yet had the wall lights installed but I am sure when they are we will be very pleased.”

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Posted 4 years ago

“Item arrived even though it had fragile on it the box had a dent in it .The packaging inside wasn’t very good as the bulb was able to roll around in the box due to not enough filling inside.”

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Posted 4 years ago

“Very good service. Efficient with good customer relations”

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Posted 4 years ago

“It was easy to place the order and it was delivered very quickly. I am very impressed.”

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Posted 4 years ago

Lighting Direct is rated 4.7 based on 16,922 reviews