Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,993 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,993 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 24th April 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order delivered on time although I am still waiting for the bulbs to go with the lighting”

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Posted 5 years ago

“Very pleased with product but it took a long time coming.”

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Posted 5 years ago

“Very good service, answered all questions quickly. Offered alternative when an item was unavailable. Would recommend.”

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Posted 5 years ago

“Haven't received product, ordered in October”

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Posted 5 years ago

We are very sorry for the unexpected delay.

Posted 4 years ago

“Such quick delivery ! Arrived next day. Fantastic product good quality and look fab - thank you”

Lighting Direct 5 star review on 11th February 2021

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Posted 5 years ago

“The order arrived the following day, sooner than expected. I was very pleased.”

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Posted 5 years ago

“Excellent service and product”

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Posted 5 years ago

“Lighting Direct were very good, They told me there would be a delay and true to there word lights. We’re sent as soon as they were in stock thank you great service .....”

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Posted 5 years ago

“poor service. orders split up without notification; the main order delayed without delivery date”

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Posted 5 years ago

Unfortunately as shown on our website at the time of the order some goods were not in stock hence the it was part dispatched as per the instructions we received. We delivered the balance of the order just as soon as possible. We apologise for any inconvenience that may have been caused. Customer Care Team

Posted 4 years ago

“I can't write a review as I haven't received my order yet!”

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Posted 5 years ago

Review requests are sent out once orders are dispatched thus yours will be with you soon. We hope you are delighted. The Customer Care Team

Posted 4 years ago

“First time I’ve used this company but got to say excellent service can’t supply photos garage ceiling not yet plastered”

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Posted 5 years ago

“Ordered a light in November for December delivery. Chase the delivery three times- rolling Manana. "We will update you if the delivery changes again." Not. Finally delivered in February.”

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Posted 5 years ago

We are very apologetic. We passed on expected delivery dates in good faith we can assure you. A combination of the prevailing issues affecting many industries caused huge logistic challenges. The last thing we want to do is disappoint our customers. The Customer Care Team

Posted 4 years ago

“Ordered it on the 22nd December and its now the 11th Feb and still not arrived.”

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Posted 5 years ago

I am sorry you had to wait for your order. Unfortunately it took longer than expected to get these linkable fittings into stock hence the update emails to give customers the opportunity to cancel their orders if the delay is unacceptable.

Posted 4 years ago

“Good service and product”

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Posted 5 years ago

“Great service, item arrived well packaged within a couple of days.”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Prompt service”

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Posted 5 years ago

“Good service, responded to query quickly and kept me informed about delivery”

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Posted 5 years ago

“Prompt delivery. Not charged stake lights yet as the only arrived yesterday but they are of good quality”

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Posted 5 years ago

“I have used lighting Direct for the last Three years and they have been excellent, quick delivery reasonable prices for the quality.”

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Posted 5 years ago

Lighting Direct is rated 4.7 based on 16,993 reviews