Login
Start Free Trial Are you a business? Click Here

Lighting Direct Reviews

4.7 Rating 17,027 Reviews
93 %
of reviewers recommend Lighting Direct
4.7
Based on 17,027 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Read Lighting Direct Reviews

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Always excellant service
Helpful Report
Posted 5 years ago
I chose lighting direct because of the 90 day returns policy, the price and the good quality of products available, the lights are perfect for outside. I was informed about dispatch and delivery and they were here within 5 days, really pleased with whole service
Helpful Report
Posted 5 years ago
Good choice of products and reasonably priced.quick delivery, very happy. Would use again.
Helpful Report
Posted 5 years ago
I cannot believe how quick these lights were delivered, I ordered them at 5.00pm and they were delivered the next morning. Fantastic. The lights themselves are lovely, good quality and look more expensive than they were as I thought they were very reasonably priced. I would certainly order from this company again.
Helpful Report
Posted 5 years ago
Extremely good customer service. They let me know that what I ordered was on back-order and the expected, and revised expected, date of shipping, then when the fixture arrived broken we had only to email Lightging Direct, they immediately sent out a new one no questions asked.
Helpful Report
Posted 5 years ago
excellent in all respects
Helpful Report
Posted 5 years ago
As a tradesman it has become a very rare thing for a supplier to provide quality service at this level. Great products, great service, great prices and best of all delivery time excellent. Glad to see that a company runs to the same standards as my own. Will recomend and continue to use in our future projects. Many thanks
Helpful Report
Posted 5 years ago
Light unit good quality easy fit and delivered on time great service as always
Helpful Report
Posted 5 years ago
Still not delivered and no update
Helpful Report
Posted 5 years ago
We are very sorry your order was unexpectedly delayed.
Posted 4 years ago
Just great, less than 24hrs after ordering, my order arrived..brilliant. Really good price and not stupid postage...Excellent value... Product does what it supposed to do..what else can I say....it's a pity more companies don't offer this level of service...!!!
Helpful Report
Posted 5 years ago
Ordered light on Wednesday (already have four of lighting direct)for outside the front door to match the existing ones good quality good price excellent service
Helpful Report
Posted 5 years ago
Good service, tubes arrived very quickly. Unfortunately wrong size ordered. Could you be a bit clearer on your website about the length of the tubes EXCLUDING PINS OR INCLUDING PINS. That's where my confusion arose. I am trying to return and re-order. A phone number would be helpful!
Helpful Report
Posted 5 years ago
What I ordered came next day very fast delivery very good quality lights very pleased ,will order more in the spring. I would recommend this company to anybody who requires quality lights at a good price.
Helpful Report
Posted 5 years ago
Very easy to order, arrived the next day. Good instructions with the light, 15 mins and was up and working.
Helpful Report
Posted 5 years ago
Order delivered on time although I am still waiting for the bulbs to go with the lighting
Helpful Report
Posted 5 years ago
Very pleased with product but it took a long time coming.
Helpful Report
Posted 5 years ago
Very good service, answered all questions quickly. Offered alternative when an item was unavailable. Would recommend.
Helpful Report
Posted 5 years ago
Haven't received product, ordered in October
Helpful Report
Posted 5 years ago
We are very sorry for the unexpected delay.
Posted 4 years ago
Such quick delivery ! Arrived next day. Fantastic product good quality and look fab - thank you
Lighting Direct 5 star review on 11th February 2021 Lighting Direct 5 star review on 11th February 2021
Helpful Report
Posted 5 years ago
The order arrived the following day, sooner than expected. I was very pleased.
Helpful Report
Posted 5 years ago
Lighting Direct is rated 4.7 based on 17,027 reviews