Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,922 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,922 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 17th August 2025

Anonymous // 01/01/2019

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“Excellent experience - from looking at website to delivered high quality bulbs This will be my go to company for lighting in future Well done Maureen”

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Posted 5 years ago

“I love this picture light . Many thanks. Delivered a few hours early which was an added bonus.”

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Posted 5 years ago

“Excellent service, quick delivery and the product is great, easy to put together and install giving a dark hallway light.”

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Posted 5 years ago

“The light was despatched promptly and was exactly as described. Scandinavian design and construction and it looks very stylish and gives a good level of light for reading in an otherwise dark corner.”

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Posted 5 years ago

“Delivered fast and exactly as it said on the tin. Would highly recommend this product and the company.”

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Posted 5 years ago

“Great customer service. Agreed to replace 2 Lucide Claire PIR lights. Cannot get PIR to work.”

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Posted 5 years ago

“Product selection great and delivery quick.”

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Posted 5 years ago

“I will let you know when the lights arrive and the electrician has fitted them.”

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Posted 5 years ago

Thank you.

Posted 4 years ago

“All good, the whole shopping experience was quite easy they have a good range of products & a good range of prices. Delivery was reasonable & arrived when stated with no issues.”

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Posted 5 years ago

“Lovely outside light that was easy to fit. Very pleased”

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Posted 5 years ago

“Goods were received promptly when back in stock, online chat queries were answered satisfactorily.”

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Posted 5 years ago

“Excellent service, thank you.”

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Posted 5 years ago

“|Whilst i love my purchase of your most expensive light i am upset that within days following purchase you offered the same light with a free table light.”

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Posted 5 years ago

Thank you for your feedback. Like all retailers we have various promotions throughout the year. I am sorry you missed out on this occasion. The Customer Care Team

Posted 4 years ago

“Was let down by another company that claimed to have a specific light in stock and then didn't. Lighting direct did, and with express delivery I had the items in my hand 29 hours later, preventing further slip to schedule.”

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Posted 5 years ago

“Very good satisfied thank you”

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Posted 5 years ago

“The lighting tubes I needed are difficult to find - a length of 567mm. I have previously had suppliers send me those of 570mm. They don't fit. I was very pleased that the tubes turned up exactly as I had ordered and work well.”

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Posted 5 years ago

“Excellent service. The goods arrived very quickly and the supplier kept me well informed about when the delivery would take place. I get the impression that this is a caring company which is very refreshing these days. I will use this company again.”

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Posted 5 years ago

“Excellent fast service. Product working very well and exactly as described. Feel safe again!”

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Posted 5 years ago

“It was easy to choose the product I wanted from Lighting Direct's online catalogue. Online purchase was just as easy and the product I ordered arrived much quicker than expected. I have not yet installed the security light I bought but it looks good quality and the installation should be straightforward. Very satisfied customer!”

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Posted 5 years ago

“Easy to buy, good quality lights, and a fast delivery service”

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Posted 5 years ago

Lighting Direct is rated 4.7 based on 16,922 reviews