Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 17,031 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 17,031 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 26th June 2026

Anonymous // 01/01/2019

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“Received earlier than expected. Replacing a failed light unit. No complaints what so ever.”

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Posted 5 years ago

“Good range of lights and bulbs and fast efficient delivery even during these difficult times . Great !”

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Posted 5 years ago

“Very happy with my purchase, had a slight problem with stock being in and then out again but after contact with customer support this has been resolved thank you .”

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Posted 5 years ago

“Speedy delivery, kept informed .”

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Posted 5 years ago

“Not great Im afraid ordered a lamp on 1st November so far just had bulbs and plug delivered. Also no acknowledgement of purchase and no delivery information on my lamp. I understand times are difficult but this is poor!”

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Posted 5 years ago

I am sorry you are disappointed. We send out regular updates in the event of any delays with products arriving with us. Perhaps these have been overlooked and have gone to junk/spam folder? The Customer Service Team

Posted 4 years ago

“Ordered lighting and paid for 1 to 2 days express delivery, not receiving until 3 days after sending the order. On the positive side they have agreed a refund for that element, but I did have to ask for this, it was not volunteered. Refund not yet in my account.”

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Posted 5 years ago

Apologies for the slight delay with your order. The Customer Care Team

Posted 4 years ago

“The light I purchased was a very good price. It seems to be of good quality. I haven’t put it up yet. I gave 4 stars and not 5, as the communication was not fantastic; my item was delayed which I was informed about but then I did not hear anything else. I emailed but no response and called but there is no function to leave a voicemail. A few days later I received an email saying that Hermes were expecting my parcel.”

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Posted 5 years ago

“Good price for product - delivered in time, as promised.”

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Posted 5 years ago

“Excellent product. First class service.”

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Posted 5 years ago

“Deliver not COVID secure...come on we’ve been living with this for months.”

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Posted 5 years ago

I'm sorry, not sure of the meaning of your feedback. Perhaps you could expand. The Customer Care Team

Posted 4 years ago

“Item arrived on time as scheduled and was well packaged and received . Was delighted with the fact that they stocked the light shade that I wanted and it was well priced . Will definitely use this company again .”

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Posted 5 years ago

“Excellent standard delivery service. The goods (light bulbs)were securely packaged. Would recommend you to anyone needing light bulbs.”

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Posted 5 years ago

“Very disappointed indeed after ordering 2 lights for my lounge and only receiving one and having a live chat with Matt yesterday who assured me it would be here today and yet again it hasn’t arrived. Not a happy bunny as I have just moved into my property and all there is in my lounge is 2 light bulbs !! I was going to buy a light for my bedroom Aswell but have changed my mind in fact I would like to return the 1 light that did arrive as it’s no good on its own 😤”

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Posted 5 years ago

We are so sorry for what happened. Two lights were dispatched however one went missing in transit unfortunately while with the carriers. This is a rare occurrence but very frustrating for all concerned. We regret any inconvenience this may have caused you. The Customer Service Team

Posted 4 years ago

“Really pleased with these lights and they were delivered very quickly.”

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Posted 5 years ago

“Super quick delivery and a very well made light very glad we chose this item , I will be using this company again”

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Posted 5 years ago

“Pleased with the quick delivery from when I placed my order and packed well .”

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Posted 5 years ago

“Very good value, cheaper than buying similar in my local lighting shop. Bought 4 Searchlight brand outdoor light fittings Half lantern style and smaller discrete down light, all in black. Used express delivery, arrived within a couple of days with Hermes. Securely packaged, Only thing is two of the lightbulbs were not in stock and will be arriving later ? When. I wouldn’t have bought the bulbs if I’d known they were not in stock as could have bought them locally.”

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Posted 5 years ago

“Good web site and plenty to chose from. Delivery was very quick and the items purchased were of good quality.”

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Posted 5 years ago

“Really happy with service and product, delivery within 5 days, which was also well packaged. Their website is extensive, probably covering all lighting requirements and generally is competitively priced compared to the usual high street outlets. Have previously purchased lighting from Lighting Direct on a previous occasion. Recommended!”

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Posted 5 years ago

“I purchased some kitchen undercupboard lights from this company. Well impressed with product and the service unbelievable, informed of every movement from dispatch to delivery in less than 24 hours what more could you ask for, credit to online shopping Many thanks Kevin.”

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Posted 5 years ago

Lighting Direct is rated 4.7 based on 17,031 reviews