Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Lighting Direct Reviews

4.7 Rating 16,515 Reviews

93 %

of reviewers recommend Lighting Direct

Company Reviews

Product Reviews

4.7

Based on 16,515 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue, Crownhill, Milton Keynes,
24-26 Vincent Avenue, Crownhill, Milton Keynes
Crownhill
MK8 0AB

Lighting Direct 5 star review on 12th May 2024

Lighting Direct 5 star review on 8th May 2024

Lighting Direct 5 star review on 1st May 2024

Lighting Direct 5 star review on 16th April 2024

Lighting Direct 5 star review on 8th February 2024

Lighting Direct 5 star review on 30th December 2023

Lighting Direct 5 star review on 30th December 2023

71

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered the piano lamp on lighting direct as the lamp was very stylish looking and different to any others I had seen from other lighting places. I ordered the lamp in Jan, but didn't get it until 19th march. This was a long wait, with little communication from lighting direct, apart from when I emailed about the expected delivery dates. Initially they told me early Feb, moved to mid Feb, late Feb then march. I am pleased with the lamp though, so worth the wait. But customer service was a little disappointing.”

Posted 3 years ago

“Order arrived well packed and in excellent condition. The lights look elegant and but haven't been installed yet. One of the three up/down lights is darker but as it will be located separately, it won't matter in this instance.”

Posted 3 years ago

“My experience of the service from Lighting Direct was excellent with a well protected product delivered next day. The product, a wall lamp, looks well made, easy to install and effective in use. However, in choosing this unit I took some considerable time to try to identify British Made products and found the Norfolk from Elstead Lighting. On receipt the box showed Manufacturers Address: Elstead Lighting Ltd. ....... Alton, Hampshire. .....UK. I was, therefore, disappointed to find a Made in China sticker inside the lamp base. On searching the Elstead site I did, indeed, find Origin PRC but only at the second level of additional information. A lesson for the future.”

Posted 3 years ago

“Very efficient delivery”

Posted 3 years ago

“Good quality spot light but it came with a very short cable had I have known how short it was I would have ordered a different one ,I'm having to pay extra now to extend this ridiculously short cable.”

Posted 3 years ago

“Would be nice to speak with a person strait away I think you would do more trade”

Posted 3 years ago

“Very prompt delivery and well packaged would have been happier with standard English plug as not sure how to attach 2pronged attached plug to enclosed lose 3pronged plug! Diane Taylor”

Posted 3 years ago

“Good service, tubes arrived very quickly. Unfortunately wrong size ordered. Could you be a bit clearer on your website about the length of the tubes EXCLUDING PINS OR INCLUDING PINS. That's where my confusion arose. I am trying to return and re-order. A phone number would be helpful!”

Posted 3 years ago

“Very pleased with product but it took a long time coming.”

Posted 3 years ago

“The order arrived the following day, sooner than expected. I was very pleased.”

Posted 3 years ago

“Great choice ( almost too much choice) Lights for all pockets Not receive yet so cannot speak for quality”

Posted 3 years ago

“Had lights I wanted in stock, good price and delivered earlier than expected. Good selection of top brands”

Posted 3 years ago

“Good company to deal with. High quality product but not easy to fit at all”

Posted 3 years ago

“No problem ordering and the shipping was very quick. Item still to be installed but looks good in the box”

Posted 3 years ago

“Great service received, item arrived sooner than estimated. Unfortunately the picture light required screwing into the wall which I was not expecting so I had to return the item. Return process was easy, shame re the returns charge though!”

Posted 3 years ago

“Good communication. Item very late but all due to Covid so can’t complain. Customers Services always responded. Great product when arrived.”

Posted 3 years ago

“Excellent service and wall lights are just perfect. A very happy customer. Thank you”

Posted 3 years ago

“Purchase and delivery A1. Although it would be good if prices were with delivery included. Unless you can collect from a shop, you are always going to need delivery”

Posted 3 years ago

“Ordering from lighting direct was very straight forward and easy. Good choice of solar lights. I can’t give a review of the solar lights yet as I am still waiting for them .I would recommend lighting direct as it’s a very good company.”

Posted 3 years ago

“Good website and easy to use quick delivery”

Posted 3 years ago

«
1
2
...
4
5
6
7
8
»

Lighting Direct is rated 4.7 based on 16,515 reviews