Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 17,016 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 17,016 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 31st July 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great fun browsing the extensive range of products. A bit of a delay in the supply, but a very well made and stylish light, thank you.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to comment. The Customer Care Team

Posted 3 years ago

“Look like decent LED batten lights, tried them lit up out of the box and pretty damn bright!! Lightning delivery service although the packaging leaves a lot to be desired with the boxes rattling around inside the outer packaging, luckily there was no damage!”

Helpful Report

Posted 3 years ago

Many thanks for taking the time to comment. We do not like to be excessive in terms of packaging but have just enough to ensure a safe delivery as with your lights. The Customer Care Team

Posted 3 years ago

“Pleased with the light and delivery was 2 days after I placed the order. Great service !”

Helpful Report

Posted 3 years ago

Many thanks for taking the time to comment. The Customer Care Team

Posted 3 years ago

“Still waiting for delivery”

Helpful Report

Posted 3 years ago

We very much appreciate you getting in touch, I can see that you have recieved your order now. The Customer Care Team

Posted 3 years ago

“Easy to order & arrived very quickly”

Helpful Report

Posted 3 years ago

Thank you so much for your lovely feedback. The Customer Care Team

Posted 3 years ago

“I needed to replace an old outside lamp. The replacement is good quality and with robust fixings and electrical connections which made installation easy. Very pleased with the product and service.”

Helpful Report

Posted 3 years ago

We very much appreciate you getting in touch. The Customer Care Team

Posted 3 years ago

“Really like our bathroom light. Good quality. It was delivered within 2 days of ordering. Kept up to date with delivery times. Vey impressed with Lighting Direct.”

Helpful Report

Posted 3 years ago

Thank you, we very much value our customer’s feedback. The Customer Care Team

Posted 3 years ago

“As always great product from Lighting direct. Lamp is a bit of a quirky design and stands out from typical wall lights”

Helpful Report

Posted 3 years ago

Thank you so much for your lovely feedback. The Customer Care Team

Posted 3 years ago

“Very easy web site & very quick delivery. Arrived AOK & well packaged, one minor problem was the attached cable was in my opinion very short; I was able to overcome this & install. AT THE MOMENT WORKING WELL.”

Helpful Report

Posted 3 years ago

We work very hard to provide excellent customer service so thank you for your acknowledgement. The Customer Care Team

Posted 3 years ago

“Fast and delivery spot on”

Helpful Report

Posted 3 years ago

Your feedback is very much appreciated. Thank you. The Customer Care Team

Posted 3 years ago

“Very easy to order, and prompt delivery and well made.”

Helpful Report

Posted 3 years ago

We are very grateful for your feedback. The Customer Care Team

Posted 3 years ago

We are very grateful for your feedback. The Customer Service Team

Posted 3 years ago

“As I haven’t yet seen them in the evening after dark I can’t say how bright they will be”

Helpful Report

Posted 3 years ago

We are delighted you are so pleased with your purchase. The Customer Service Team

Posted 3 years ago

“Only 4 stars as haven't tested the fittings yet. Easy website and ordering procedure. Delivery was good and on time. Not tested out the light fittings yet but if all is good I will use again as we really like the design and would like the same throughout the house.”

Helpful Report

Posted 3 years ago

We work very hard to provide excellent customer service so thank you for your acknowledgement. The Customer Care Team

Posted 3 years ago

“Items arrived quicker than expected”

Helpful Report

Posted 3 years ago

Thank you for your very kind comments. The Customer Care Team

Posted 3 years ago

“Good value for your money and pleased with them”

Helpful Report

Posted 3 years ago

We are very grateful for your feedback. The Customer Care Team

Posted 3 years ago

“Fast delivery and dispatch”

Helpful Report

Posted 3 years ago

Many thanks for taking the time to comment. The Customer Care Team

Posted 3 years ago

“Fast delivery and well packaged. I think the price quoted should show the actual price you have to pay after shipping and taxes, rather than getting a shock when you see by how much the price has increased.”

Helpful Report

Posted 3 years ago

We very much appreciate you getting in touch. The Customer Care Team

Posted 3 years ago

“Great selection of lights, good prices, quality products, easy to order and fast delivery.”

Helpful Report

Posted 4 years ago

Thank you so much for your feedback. The Customer Care Team

Posted 3 years ago

“The Eterna light fitting product details quoted a 12m detection range but the actual instructions received quoted a detection range of 6m. That was disappointing that the distributor were not up to date https://www.lighting-direct.co.uk/eterna-12w-led-outdoor-flush-light-with-microwave-movement-sensor.html”

Helpful Report

Posted 4 years ago

We are delighted you are so pleased with your purchase. The Customer Care Team

Posted 3 years ago

“Delivery was very fast. Good communication. Sadly one of the four lights is faulty. When you turn the switch at the back to on it does not stay lit.”

Helpful Report

Posted 4 years ago

Apologies you had a problem with one of the four solar lights in the pack. I note from our records this has already been replaced. The Customer Care Team

Posted 4 years ago

Lighting Direct is rated 4.7 based on 17,016 reviews