Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 17,017 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 17,017 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 26th June 2026

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No problem ordering and the shipping was very quick. Item still to be installed but looks good in the box”

Helpful Report

Posted 5 years ago

“Great service received, item arrived sooner than estimated. Unfortunately the picture light required screwing into the wall which I was not expecting so I had to return the item. Return process was easy, shame re the returns charge though!”

Helpful Report

Posted 5 years ago

“Good communication. Item very late but all due to Covid so can’t complain. Customers Services always responded. Great product when arrived.”

Helpful Report

Posted 5 years ago

“Excellent service and wall lights are just perfect. A very happy customer. Thank you”

Helpful Report

Posted 5 years ago

“Purchase and delivery A1. Although it would be good if prices were with delivery included. Unless you can collect from a shop, you are always going to need delivery”

Helpful Report

Posted 5 years ago

“Ordering from lighting direct was very straight forward and easy. Good choice of solar lights. I can’t give a review of the solar lights yet as I am still waiting for them .I would recommend lighting direct as it’s a very good company.”

Helpful Report

Posted 5 years ago

“Good website and easy to use quick delivery”

Helpful Report

Posted 5 years ago

“Pleased with my purchase but there was one bulb missing and I got an green bulb instead of a blue one. But the effect of the coloured lights in the garden is lovely.”

Helpful Report

Posted 5 years ago

“You had a good range of products and prices were about the same every else. I suggest you look at the cost of delivery and your choice of carrier. My order was left on the doorstep even though I answered the doorbell within 30 seconds of it ringing. More importantly the box was sodden in part and looked as though it had been left in a puddle. It wasn’t raining and there was no puddle on my front path.”

Helpful Report

Posted 5 years ago

“Very happy with my purchase, had a slight problem with stock being in and then out again but after contact with customer support this has been resolved thank you .”

Helpful Report

Posted 5 years ago

“The light I purchased was a very good price. It seems to be of good quality. I haven’t put it up yet. I gave 4 stars and not 5, as the communication was not fantastic; my item was delayed which I was informed about but then I did not hear anything else. I emailed but no response and called but there is no function to leave a voicemail. A few days later I received an email saying that Hermes were expecting my parcel.”

Helpful Report

Posted 5 years ago

“This is an excellent light. Well made and first class service from the supplier. It looks good too. My only reservation is that it is not as robust as I would have liked. It is positioned in an exposed position and it will be interesting to see if it survives when the winter gales arrive.”

Helpful Report

Posted 5 years ago

“Great product and great delivery service”

Helpful Report

Posted 5 years ago

“The lights are of a good quality - not fitted as yet but sure they will look very classy”

Helpful Report

Posted 5 years ago

“All good, the whole shopping experience was quite easy they have a good range of products & a good range of prices. Delivery was reasonable & arrived when stated with no issues.”

Helpful Report

Posted 5 years ago

“Goods were received promptly when back in stock, online chat queries were answered satisfactorily.”

Helpful Report

Posted 5 years ago

“The service is very good haven’t opened yet waiting for a few days due to COVID-19”

Helpful Report

Posted 5 years ago

“Very good service, speedy delivery and very competitive prices - one and only negative point was the size of the box used to deliver 2 lights and 2 cables, it was absolutely massive!”

Helpful Report

Posted 5 years ago

“Lights arrived within a few days of ordering which was very good. Unfortunately we received an email the day before delivery telling us that there had been an issue with the manufacturer's and that the lights would be delayed for up to five more weeks. This was not acceptable so emailed a request for a refund. Worrying because we had an electrician booked to fit them. Don't know if this influenced anything but the lights turned up the next day. Have to say, good looking lights and they appear to be well built. A contact phone number on the website would help allay any worries rather than waiting for replys to emails. One more thing; item was poorly boxed.”

Helpful Report

Posted 5 years ago

“I ordered 3 lights but was quickly informed that one was out of stock apart from an initial problem not answering phones etc an alternative light was identified and all 3 lights were then quickly despatched. I’m currently awaiting installation”

Helpful Report

Posted 5 years ago

Lighting Direct is rated 4.7 based on 17,017 reviews