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Lighting Direct Reviews

4.7 Rating 17,070 Reviews
93 %
of reviewers recommend Lighting Direct
4.7
Based on 17,070 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Read Lighting Direct Reviews

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

“The order arrived the following day, sooner than expected. I was very pleased.”
Helpful Report
Posted 5 years ago
“Great choice ( almost too much choice) Lights for all pockets Not receive yet so cannot speak for quality”
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Posted 5 years ago
“Had lights I wanted in stock, good price and delivered earlier than expected. Good selection of top brands”
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Posted 5 years ago
“Good company to deal with. High quality product but not easy to fit at all”
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Posted 5 years ago
“No problem ordering and the shipping was very quick. Item still to be installed but looks good in the box”
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Posted 5 years ago
“Great service received, item arrived sooner than estimated. Unfortunately the picture light required screwing into the wall which I was not expecting so I had to return the item. Return process was easy, shame re the returns charge though!”
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Posted 5 years ago
“Good communication. Item very late but all due to Covid so can’t complain. Customers Services always responded. Great product when arrived.”
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Posted 5 years ago
“Excellent service and wall lights are just perfect. A very happy customer. Thank you”
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Posted 5 years ago
“Purchase and delivery A1. Although it would be good if prices were with delivery included. Unless you can collect from a shop, you are always going to need delivery”
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Posted 5 years ago
“Ordering from lighting direct was very straight forward and easy. Good choice of solar lights. I can’t give a review of the solar lights yet as I am still waiting for them .I would recommend lighting direct as it’s a very good company.”
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Posted 5 years ago
“Good website and easy to use quick delivery”
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Posted 5 years ago
“Pleased with my purchase but there was one bulb missing and I got an green bulb instead of a blue one. But the effect of the coloured lights in the garden is lovely.”
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Posted 5 years ago
“You had a good range of products and prices were about the same every else. I suggest you look at the cost of delivery and your choice of carrier. My order was left on the doorstep even though I answered the doorbell within 30 seconds of it ringing. More importantly the box was sodden in part and looked as though it had been left in a puddle. It wasn’t raining and there was no puddle on my front path.”
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Posted 5 years ago
“Very happy with my purchase, had a slight problem with stock being in and then out again but after contact with customer support this has been resolved thank you .”
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Posted 5 years ago
“The light I purchased was a very good price. It seems to be of good quality. I haven’t put it up yet. I gave 4 stars and not 5, as the communication was not fantastic; my item was delayed which I was informed about but then I did not hear anything else. I emailed but no response and called but there is no function to leave a voicemail. A few days later I received an email saying that Hermes were expecting my parcel.”
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Posted 5 years ago
“This is an excellent light. Well made and first class service from the supplier. It looks good too. My only reservation is that it is not as robust as I would have liked. It is positioned in an exposed position and it will be interesting to see if it survives when the winter gales arrive.”
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Posted 5 years ago
“Great product and great delivery service”
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Posted 5 years ago
“The lights are of a good quality - not fitted as yet but sure they will look very classy”
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Posted 5 years ago
“All good, the whole shopping experience was quite easy they have a good range of products & a good range of prices. Delivery was reasonable & arrived when stated with no issues.”
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Posted 5 years ago
“Goods were received promptly when back in stock, online chat queries were answered satisfactorily.”
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Posted 5 years ago
Lighting Direct is rated 4.7 based on 17,070 reviews