Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,922 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,922 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 17th August 2025

Anonymous // 01/01/2019

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“Perfect thanks!”

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Posted 5 years ago

“Service and purchase excellent, lantern lights up each even to dawn. Pleased with it .not a bright light , but a warm look and slight flicker”

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Posted 5 years ago

“from the website, order process, payment and delivery all was first class. Sadly we had an issue with one of the lights purchased. No problem for Customer services, who replied immediately to my email and dispatched a replacement the same day. Cannot be faulted.”

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Posted 5 years ago

“First class service from ordering through to customer service (replacement LED light, a nut and bolt). Quality lights.”

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Posted 5 years ago

“quick delivery. all good.”

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Posted 5 years ago

“Prompt delivery.”

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Posted 5 years ago

“Excellent service. Quick and straightforward and get up to date with the progress of my order right up until delivery”

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Posted 5 years ago

“Good service. Arrived promptly”

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Posted 5 years ago

“Order placed, quick delivery, good price, light looks great.”

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Posted 5 years ago

“Good products and competitive prices but their delivery systems are haphazard and their communications demonstrate they have no idea where their packages are. Buy from them if you have no time delivery requirements and are willing to spend your time trying to track items and are able to be home 24/7.”

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Posted 5 years ago

“Sale as normal. I Paid, they sent”

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Posted 5 years ago

“It was wrong of them to advertise the parts I ordered as "in stock" as I then paid for 48 hour delivery - when the goods did not arrive I called them to find out the status of the order only to be told that they had no goods in stock, although some were "due in" I requested and subsequently received a refund of the additional postage charge, but it should never have been allowed in the first place when the gods were not IN STOCK as confirmed by their CSD operator when I called. Otherwise OK”

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Posted 5 years ago

“Very good service.”

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Posted 5 years ago

“Good prompt service - good quality product. - second time I have purchased from them and will do again.”

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Posted 5 years ago

“Excellent product delivered in a timely fashion”

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Posted 5 years ago

“Excellent. The delivery date was going to be longer than expected, so they sent me an email to see if I was OK with that or, would like to cancel my order.”

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Posted 5 years ago

“Fast but using hermes is a bad move. Box came really badly damaged”

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Posted 5 years ago

“Great service, fast delivery and a quality product. Will definitely buy off this site again.”

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Posted 5 years ago

“Cracking website. Good prices. Quick reply to a query raised and fast delivery.”

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Posted 5 years ago

“Great service, very quick delivery and packed really well”

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Posted 5 years ago

Lighting Direct is rated 4.7 based on 16,922 reviews