Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,994 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,994 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

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Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 24th April 2026

Anonymous // 01/01/2019

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“Great prices and super speedy delivery.”

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Posted 3 years ago

We work very hard to provide excellent customer service so thank you for your acknowledgement. The Customer Care Team

Posted 3 years ago

“The service is amazingly!! I only ordered on Sunday and the goods were delivered on the Monday!!!! Brilliant service. Thank you !”

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Posted 3 years ago

Thank you, we look forward to you shopping with us again soon.

Posted 3 years ago

“very very good”

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Posted 3 years ago

Thank you, we look forward to you shopping with us again soon.

Posted 3 years ago

“excellent service very pleased with the product very well packed.”

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Posted 3 years ago

Thank you so much for your lovely feedback.

Posted 3 years ago

“The fairy lights are lovely but unfortunately after hanging them I noticed that one of the wires had split so are not working and unable to return as had already tried to install them. I have ordered some more though as they are pretty and good value for the money.”

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Posted 3 years ago

Thank you for getting in touch. Any product not operating as it should will be under guarantee and can of course be returned. We have contacted you directly in this regard. The Customer Care Team

Posted 3 years ago

“Order was really quick , arrived within couple of days ! Lights are lovely but the little pull cords are cheap and are probably not going to last very long !”

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Posted 3 years ago

Thank you for your feedback. Sorry to read you are not entirely satisfied. We do have a very straightforward returns process if any customer is not happy with their choice. These very competitively priced lights have proved to be extremely popular with other customers however. The Customer Care Team

Posted 3 years ago

“Well what can I say, I ordered a table lamp it arrived it was a lot smaller than anticipated I followed the return procedure which was smooth and easy to complete. Will definitely be ordering from them again”

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Posted 3 years ago

Thank you so much for your feedback.

Posted 3 years ago

“Excellent services, faster than expected postage, packaged well, great product, will use again. Many thanks”

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Posted 3 years ago

We are delighted you are pleased with your purchase.

Posted 3 years ago

“Ordered a outside wall light very pleased with it also the bulb,it was well packed and the delivery was very quick”

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Posted 3 years ago

Thank you so much for your lovely feedback.

Posted 3 years ago

“Very pleased with my purchase which has solved my problem of a small picture light with no wiring required Excellent value.”

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Posted 3 years ago

Thank you so much for your lovely feedback.

Posted 3 years ago

“Good value product. Prompt delivery.”

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Posted 3 years ago

Thank you so much for your lovely feedback.

Posted 3 years ago

“Ordered lights and accessories from Lighting Direct and received an order and dispatch confirmation by return with the items arriving the next day. Wonderfully efficient service.”

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Posted 3 years ago

Thank you so much for your lovely feedback.

Posted 3 years ago

“Excellent service and quick delivery”

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Posted 3 years ago

Thank you on behalf of the team. The Customer Care Team

Posted 3 years ago

“Very happy with my new standard lamp stunning very fast delivery”

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Posted 3 years ago

Thank you so much. The Customer Care Team

Posted 3 years ago

“Great product, fast deliver and competitive price.”

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Posted 3 years ago

We are delighted you are so pleased with your purchase.

Posted 3 years ago

“Very good company efficient service good quality product and well packed for transit. Fast service for delivery too. No hesitation to use Company again.”

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Posted 3 years ago

Thank you so much. The Customer Care Team

Posted 3 years ago

“Wow, order at lunch time and arrived next day by 2.00 I did not pay for next day, just standard delivery. This is not my first order with Lighting Direct but I will definitely order again Thank you Lighting Direct”

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Posted 3 years ago

Many thanks for your order - we are delighted you are so pleased. The Customer Care Team

Posted 3 years ago

“Fantastic product and super quick delivery, would highly recommend and definitely use again”

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Posted 3 years ago

Thank you so much. The Customer Care Team

Posted 3 years ago

“First time I have used Lighting Direct and can only say how pleased I am with the service and speed of delivery. It was excellent.”

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Posted 3 years ago

Thank you, we look forward to you shopping with us again soon.

Posted 3 years ago

“not received goods yet”

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Posted 4 years ago

I am sorry you are disappointed however the carriers attempted delivery on the 14th June at 09:24 and 16th June respectively, however did not get any response at the address. We await instructions with regard to a convenient date for re-delivery. The Customer Care Team

Posted 3 years ago

Lighting Direct is rated 4.7 based on 16,994 reviews