Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,761 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,761 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. The product was packed carefully & was delivered super quick! Thank you”

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Posted 3 years ago

“I INITIALLY ORDERED 2 LED DIMMABLE BULBS AND REALISED THAT I ALREADY HAVE SOME. SO I EMIDTATELY SENT AN EMAIL TO CANCEL MY PURCHASE WHICH HAS BEEN TOTALLY IGNORED. THANKS FOR NOTHING MUPPETS”

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Posted 3 years ago

We deal with dozens of emails on a daily basis thus by the time yours was read the warehouse had already processed the order and we could not reverse the status. An urgent instruction would have been better advised via phone immediately, rather than by email. Orders are picked, packed and dispatched just as quickly as possible to meet our delivery commitments to our customers. I am sure you would not appreciate placing an order and us having a relaxed attitude to dispatch. The Customer Care Team

Posted 3 years ago

“Amazing. Speedy delivery. Just what we wanted. Very surprised as we were expecting to wait 3,-4 days. Well done!”

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Posted 3 years ago

We are very grateful for your feedback. Customer Care Team

Posted 3 years ago

“We are very pleased”

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Posted 3 years ago

You are very welcome. Thank you Customer Care Team

Posted 3 years ago

“Quality light.”

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Posted 3 years ago

We are very thankful for your very kind comments. Customer Care Team

Posted 3 years ago

“Delivered on time. Product as described and good value.”

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Posted 3 years ago

Thank you so much for your lovely feedback Customer Care Team

Posted 3 years ago

“Excellent range of indoor/outdoor lighting.Easy to place an order with a variety of delivery options,reliable courier service from Hermes.”

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Posted 3 years ago

We work very hard to provide excellent customer service so thank you for your acknowledgement. Customer Care Team

Posted 3 years ago

“Value for money 💰”

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Posted 3 years ago

Thank you on behalf of the team. Customer Care Team

Posted 3 years ago

“An amazingly fast courier delivery. Great description of item too, recommended!”

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Posted 3 years ago

We work very hard to provide excellent customer service so thank you for your acknowledgement. Customer Care Team

Posted 3 years ago

“Got what I ordered in a timely manner”

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Posted 3 years ago

We are very grateful for your feedback. Customer Care Team

Posted 3 years ago

“The item came on time. They were well packed and arrived in perfect condition. The lights are of good quality and look great and a fair price. Will not hesitate to use them again .”

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Posted 3 years ago

Thank you, we look forward to you shopping with us again soon. Customer Care Team

Posted 3 years ago

“Ordered a Taurus Coastal motion sensor outside light on Friday evening (cheaper than Wickes) and it was delivered Monday pm. Fitted Tuesday no problems good quality.”

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Posted 3 years ago

We are delighted you are so pleased with your purchase. Customer Care Team

Posted 3 years ago

“Very pleased with the light, works as stated .”

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Posted 3 years ago

We are very thankful for your very kind comments Customer Care Team

Posted 3 years ago

“Really stylish touch lamps for my guest bedroom”

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Posted 3 years ago

We are very grateful for your feedback. Customer Care Team

Posted 3 years ago

“Brilliant up down kights, fab quality! Thank youfor getting t hem out asap much appreciated! Would recommend for sure!😃😃😃😃😃”

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Posted 3 years ago

We work very hard to provide excellent customer service so thank you for your acknowledgement. Customer Care Team

Posted 3 years ago

“It arrived as promised and beautifully packed.”

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Posted 3 years ago

We work very hard to provide excellent customer service so thank you for your acknowledgement. Customer Service Team

Posted 3 years ago

“Had a string of lights from a few years ago, which have been brilliant. The first bulb went recently so bought 5 spares. They arrived the next day!! Superb service and excellent lights.”

Lighting Direct 5 star review on 17th December 2021

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Posted 3 years ago

We work very hard to provide excellent customer service so thank you for your acknowledgement. CUstomer Care Team

Posted 3 years ago

“Excellent service would use them again”

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Posted 3 years ago

Thank you, we look forward to you shopping with us again soon. Customer Care Team

Posted 3 years ago

“great service and quality product”

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Posted 3 years ago

Thank you for your very kind comments. Customer Care Team

Posted 3 years ago

We are delighted you are so pleased with your purchase. Customer Care Team

Posted 3 years ago

“Great product, excellent service and prompt delivery. All you could ask for.”

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Posted 3 years ago

We are very grateful for your feedback. Customer Care Team

Posted 3 years ago

Lighting Direct is rated 4.7 based on 16,761 reviews