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Lighting Direct Reviews

4.7 Rating 16,988 Reviews
93 %
of reviewers recommend Lighting Direct
4.7
Based on 16,988 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Lighting Direct Reviews

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Incredible unexpected next day delivery, high quality item. Would recommend highly.
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Posted 3 years ago
Thank you so much for your lovely feedback.
Posted 3 years ago
All round very good experience, great items at a good price , fast delivery , thanks .
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Posted 3 years ago
Thank you so much for your lovely feedback.
Posted 3 years ago
Excellent service light arrived on time and was wrapped very well.
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Posted 3 years ago
Many thanks for taking the time to comment. The Customer Service Team
Posted 3 years ago
Very speedy delivery even though we were in the middle of the Jubilee celebrations. very pleased with my purchase, will definitely buy from them again
Helpful Report
Posted 3 years ago
Thank you on behalf of the team. The Customer Care Team
Posted 3 years ago
Great communication throughout the buying process. I was not sure of the quality given the keen prices. However, they were far better than my expectations. I will use these guys again.
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Posted 3 years ago
Thank you, we look forward to you shopping with us again soon. The Customer Care Team
Posted 3 years ago
very good service and delivery, ordered one day and delivered the next.
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Posted 3 years ago
You are very welcome. Thank you. The Customer Care Team
Posted 3 years ago
Fast and efficient. Items are of a good price. Only negative os screws on the top light, my dad thought this cheapened the look of the light.
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Posted 3 years ago
We are very grateful for your feedback. The Customer Care Team
Posted 3 years ago
Very pleased with item prompt delivery
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Posted 3 years ago
We are very grateful for your feedback. The Customer Care Team
Posted 3 years ago
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Helpful Report
Posted 3 years ago
Thank you! The Customer Care Team
Posted 3 years ago
Still waiting for my lights hence the 2 Star review. This is frustrating as I order on Monday and am still waiting as of this evening despite paying for Express Delivery which should be delivered within 1-2 days. No idea what the lights look like, however bought Elstead as I have previously had lights from this brand which have always been quality. Lighting Direct - sort out your delivery and communicate with your customers.
Helpful Report
Posted 3 years ago
Sincere apologies for the delay. The parcel left us on time on the 31st. However, a delay at the depot resulted in it being caught up with the Jubilee bank holidays of Thurs 2nd & Friday 3rd June which meant delivery did not take place until Monday 6th. Our Teams were on a break then also hence no response to your communications at the time We have of course refunded your delivery charge and regret any inconvenience this situation caused. The Customer Care Team
Posted 3 years ago
Excellent service, thank you . Please can you e mail me an invoice r for my last purchase. many thanks Mike Taylor Order no #200568615
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Posted 3 years ago
Many thanks for taking the time to comment, I have arranged for an invoice to be sent. The Customer Care Team
Posted 3 years ago
Well made product at a good price point with super fast delivery.
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Posted 3 years ago
We are delighted you are so pleased with your purchase The Customer Care Team
Posted 3 years ago
Great prices. Great product. Fast delivery.
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Posted 3 years ago
Thank you so much. The Customer Care Team
Posted 3 years ago
Super quick delivery, well packaged when arrived and all lights in good working order, will definitely be ordering from Lighting Direct again.
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Posted 3 years ago
Thank you - much appreciated. The Customer Care Team
Posted 3 years ago
Very simple to use but with a huge variety…and prices are fantastic…
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Posted 3 years ago
We are very grateful for your lovely feedback. The Customer Care Team
Posted 3 years ago
I have still not received my light bulbs.I am told the parcel arrived yesterrday and that noone was in. I have been at home all the time and no card was left Angela Fairney.
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Posted 3 years ago
We apologise for the inconvenience caused by the delay. The Customer Care Team
Posted 3 years ago
Great service package arrived a day earlier John
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Posted 3 years ago
Thank you so much for your lovely feedback.
Posted 3 years ago
Excellent service and fast delivery. Product is as advertised
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Posted 3 years ago
Thank you so much for your lovely feedback.
Posted 3 years ago
Great service and lights delivered promptly. Lights exactly as described.
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Posted 3 years ago
Thank you so much for your lovely feedback.
Posted 3 years ago
Good selection of outdoor lighting at genuinely good prices. Our order arrived on time and in perfect condition. Very pleased with the style and can't wait to have them installed.
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Posted 3 years ago
Thank you so much for your lovely feedback.
Posted 3 years ago
Lighting Direct is rated 4.7 based on 16,988 reviews