Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 17,032 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 17,032 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 26th June 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is a very stylish and attractive fitting but I am very concerned with the cost of renewing the three AA batteries. After only two evenings, about 8 hours, the light is very poor and it looks as if I will have to replace the batteries every three days or limit the amount of time we can use the light which defeats the object of having it. We feel we should have been warned of this problem and I am considering returning it. Peter Bridgeman”

Helpful Report

Posted 5 years ago

I am sorry you are disappointed with your purchase. I note batteries were not included with your order so I trust good quality batters such as Duracell are being used which will should make a difference. That said a battery will always have a finite amount of charge and thus battery operated products will need replenishing periodically. The Customer Care Team

Posted 4 years ago

“Great website, such a good selection of lights and all very reasonably priced and good quality”

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Posted 5 years ago

“Very good service, speedy delivery and very competitive prices - one and only negative point was the size of the box used to deliver 2 lights and 2 cables, it was absolutely massive!”

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Posted 5 years ago

“Superb service, item arrived within a day of ordering on weekend. They say you only get what you pay for and this light is superb quality. Very bright.”

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Posted 5 years ago

“Love my snowflake lights. Good quality, fast delivery and well priced”

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Posted 5 years ago

“Quick efficient service.”

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Posted 5 years ago

“Very speedy order and delivery”

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Posted 5 years ago

“Your website was plain sailing all the way and the spotlight arrived within 36 hours. Pretty good I think!”

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Posted 5 years ago

“Lights arrived within a few days of ordering which was very good. Unfortunately we received an email the day before delivery telling us that there had been an issue with the manufacturer's and that the lights would be delayed for up to five more weeks. This was not acceptable so emailed a request for a refund. Worrying because we had an electrician booked to fit them. Don't know if this influenced anything but the lights turned up the next day. Have to say, good looking lights and they appear to be well built. A contact phone number on the website would help allay any worries rather than waiting for replys to emails. One more thing; item was poorly boxed.”

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Posted 5 years ago

“Very disappointed. I paid extra for delivery on Saturday 14th November, waited in all day and it didn't arrive. Not impressed at all. Bob Mynett”

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Posted 5 years ago

Thank you for getting in touch. I think perhaps there has been a misunderstanding. We do not have a specific Saturday service. Our Standard delivery services is 3 to five days or Express service 1 to 2 days. There is not an option to choose Saturdays I'm afraid. The Customer Care Team

Posted 4 years ago

“I ordered 3 lights but was quickly informed that one was out of stock apart from an initial problem not answering phones etc an alternative light was identified and all 3 lights were then quickly despatched. I’m currently awaiting installation”

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Posted 5 years ago

“One bulb did not work on arrival. Replaced with no quibble. Good sharp delivery and great customer service”

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Posted 5 years ago

“Lamp arrived on time and when arranged.”

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Posted 5 years ago

“Brilliant service and great quality lighting.”

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Posted 5 years ago

“Kept me informed about delay on order. Very pleased with my light. Haven't put it up yet but think it will look great.”

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Posted 5 years ago

“excellent service ... solar lights are brilliant... just right for Christmas!!”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“I worry slightly when I order something like lighting tubes online, as I know from sad experience how fragile they are; but this first delivery - there are longer tubes of the same type to follow - arrived well protected and intact, and the one we needed is now up & working, with plenty of spares in reserve.”

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Posted 5 years ago

“New outside adjustable spot light look good quality. Prompt delivery good service will definitely use again”

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Posted 5 years ago

“Great item”

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Posted 5 years ago

Lighting Direct is rated 4.7 based on 17,032 reviews