Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,758 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,758 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 29th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my plig in wall lights so pretty and great quality look very expensive haven't put them up yet in my bedroom as need to paint but I'm sure they are going to look fan, delivery was fast and lights were packaged well would highly recommend”

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Posted 2 years ago

We are delighted you are so pleased with your purchase.

Posted 2 years ago

“excellent Service”

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Posted 2 years ago

Thank you so much for your lovely feedback.

Posted 2 years ago

“Very pleasant experience. Communication was excellent and delivery made witin 24 hours. The American Diner light was as expected and very good value. Thank you very much.”

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Posted 2 years ago

We are delighted you are so pleased with your purchase.

Posted 2 years ago

“lovely lamp, stable base, good colour, delighted with it.”

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Posted 2 years ago

Thank you so much for your lovely feedback.

Posted 2 years ago

“Delivery was very fast. Good communication. Sadly one of the four lights is faulty. When you turn the switch at the back to on it does not stay lit.”

Helpful Report

Posted 2 years ago

Apologies you had a problem with one of the four solar lights in the pack. I note from our records this has already been replaced. The Customer Care Team

Posted 2 years ago

“Product delivered straight away and lights exactly as shown and what I required”

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Posted 2 years ago

We are very grateful for your feedback.

Posted 2 years ago

“Perfect for the position I wanted the lights, very clear and bright. The service received was excellent, will use this company again. Thank you.”

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Posted 2 years ago

We are delighted you are so pleased with your purchase.

Posted 2 years ago

“Beautiful shade and 1st class service / delivery. I recommend.”

Helpful Report

Posted 2 years ago

We are delighted you are so pleased with your purchase.

Posted 2 years ago

“This was a repeat purchase because Lighting Direct has the best prices for the luminaires that I need along with exceptionally quick delivery and notification of the progress of the order at every step. Thank you.”

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Posted 2 years ago

Thank you so much for your lovely feedback.

Posted 2 years ago

“Fantastic service, excellent products - highly recommended.”

Helpful Report

Posted 2 years ago

Thank you so much for your lovely feedback.

Posted 2 years ago

“Fast response & delivery, hassle free ordering. Very impressed, thanks.”

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Posted 2 years ago

We work very hard to provide excellent customer service so thank you for your acknowledgement. The Customer Care Team

Posted 2 years ago

“Very pleased with the lights i ordered and with the super fast delivery. I would have no hesitation ordering from hem again .”

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Posted 2 years ago

Thank you so much for your lovely feedback.

Posted 2 years ago

“Very good service and item is such good quality, looks very classy and unique which I love. Would definitely recommend.”

Lighting Direct 5 star review on 5th July 2022

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Posted 2 years ago

Thank you so much for your lovely feedback.

Posted 2 years ago

“Nice light. Only criticism is the length of wire and chain which had to be removed prior to fitting.”

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Posted 2 years ago

Thank you for taking the time to offer feedback. This light offers the flexibility of being suitable for any height of porch ceiling. As the KEY FEATURES advise:- "Height adjustable at point of installation" Hence, for lower ceilings a portion of the wire and chain needs to be removed. The Customer Care Team

Posted 2 years ago

“Paid for express delivery on Friday. Still waiting for courier to receive the package on Sunday evening. Not particularly express delivery I would say.”

Helpful Report

Posted 2 years ago

Thank you for getting in touch. We think perhaps there has been a misunderstanding. Our express service is a one to two day service excluding Sundays. Please the delivery page of our website for confirmation. We hope you are very pleased with your order. The Customer Carte Team The Customer Care

Posted 2 years ago

“Excellent value for money. Good choice speedy delivery”

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Posted 2 years ago

We are delighted you are so pleased with your purchase.

Posted 2 years ago

“Found exactly what I wanted. Ordered and delivered within 48 hrs! Excellent service. Thankyou.”

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Posted 2 years ago

Thank you so much for your lovely feedback.

Posted 2 years ago

“Super speedy delivery & no problems!”

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Posted 2 years ago

We are very thankful for your very kind comments.

Posted 2 years ago

“Good products good delivery service”

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Posted 2 years ago

Thank you, we look forward to you shopping with us again soon.

Posted 2 years ago

“These lights arrived the next day and they look good quality and can't wait for them to be fitted x”

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Posted 2 years ago

Thank you so much for your lovely feedback.

Posted 2 years ago

Lighting Direct is rated 4.7 based on 16,758 reviews