Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,988 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,988 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 10th April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with the cable and switch. Fast delivery too!”

Helpful Report

Posted 3 years ago

Many thanks. The Customer Care Team

Posted 3 years ago

“Lights look fabulous delivery was exceptional. Many thanks”

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Posted 3 years ago

Thank you. The Customer Care Team

Posted 3 years ago

“Delivery quick, my husband and I, can see when we go to the bathroom, now.”

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Posted 3 years ago

Thank you. The Customer Care Team

Posted 3 years ago

“Order arrived as promised. No hassle. All good service & reliable. Thank you”

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Posted 3 years ago

Thank you for your order and your feedback. The Customer Care Team

Posted 3 years ago

“Easy to order and efficient delivery”

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Posted 3 years ago

Many thanks for taking the time to comment. The Customer Care Team

Posted 3 years ago

“Fabulous lamp thank you”

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Posted 3 years ago

Delighted you are so pleased with you choice. The Customer Care Team

Posted 3 years ago

“An exceptional company to order from. Order arrived next day. Very well packaged a very good service. Highly recommend.”

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Posted 3 years ago

Many thanks and thank you also for your order. The Customer Care Team

Posted 3 years ago

“Anyone who can promptly deliver a well-packaged lampshade during relentless postal strikes deserves congratulations. I have not opened the box containing the shade - it is a gift - so I can't comment on the product but the service is first class.”

Helpful Report

Posted 3 years ago

You comments are very much appreciated. We worked very hard to ensure our customers orders arrived as speedily as possible during a very challenging time. The Customer Care Team

Posted 3 years ago

“Great service, really happy with my light. Speedy and precise delivery too.”

Helpful Report

Posted 3 years ago

Many thanks for your very kind feedback. The Customer Care Team

Posted 3 years ago

“Easy website. I have ordered this lighting before, glad it was still available. Good service. Good quality light.”

Helpful Report

Posted 3 years ago

Many thanks and thank you for coming back to Lighting-Direct. The Customer Care Team

Posted 3 years ago

“Very quick delivery. Similar replacement to my old under counter lights but link wire plugs not compatible with current lamps so some rewiring required. Not all bad news as old lamps are warm white and new one is day light white, so now considering replacing the rest with the same.”

Helpful Report

Posted 3 years ago

Thank you so much. Delighted you are please with your choice. The Customer Care Team

Posted 3 years ago

“one of the lights was found to be damaged on arrival, the neck had snapped off the pir sensor, I do not think it was done in transit, so if it had been checked before dispatching the problem could have been avoided. I will repair the item myself, because i do not want the hassle of returning the product.”

Helpful Report

Posted 3 years ago

So sorry to hear your order was damaged on arrival. Under no circumstances would an order be dispatched damaged. Our products are fragile and despite best efforts damage sometimes occurs in transit. Had we been made aware we would have been more than happy to resolve the issue for you with minimal inconvenience to you. We are disappointed we did not get the opportunity. The Customer Care Team

Posted 3 years ago

“First class service, arrived on time, received email to say it's on its way, will definitely buy from again.”

Helpful Report

Posted 3 years ago

We look forward to you shopping with us again. The Customer Care Team

Posted 3 years ago

“Very happy with the website, the shipping, and the products I purchased. No need for additional communication, complete experience was hassle free and satisfactory.”

Helpful Report

Posted 3 years ago

What lovely feedback - thank you so much. The Customer Care Team

Posted 3 years ago

“Great fun browsing the extensive range of products. A bit of a delay in the supply, but a very well made and stylish light, thank you.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to comment. The Customer Care Team

Posted 3 years ago

“Saw this uplighter online. It arrived within two days and beautifully packed. Really delighted thanks”

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Posted 3 years ago

Thank you so much. The Customer Care Team

Posted 3 years ago

“Good quality and fast efficient delivery”

Helpful Report

Posted 3 years ago

Many thanks. The Customer Care Team

Posted 3 years ago

“Very good service. Good choice . Delivered very quickly. Have used many times now always good service”

Helpful Report

Posted 3 years ago

Many thanks for your repeated custom. The Customer Care Team

Posted 3 years ago

“Good service arrived in the time frame stated, and light bulbs packed in they own boxes”

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Posted 3 years ago

Thank you for taking the time to comment. The Customer Care Team

Posted 3 years ago

“My order came on time. It was packed well and everything in it was in good order. I have tested the lights and bulbs and all work.”

Helpful Report

Posted 3 years ago

Many thanks The Customer Care Team

Posted 3 years ago

Lighting Direct is rated 4.7 based on 16,988 reviews