Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 17,064 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 17,064 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 26th June 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the choice on the website- prices reasonable. Great communication and super fast delivery. Extremely pleased with my purchase.”

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Posted 1 year ago

Good morning, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 1 year ago

“Very prompt”

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Posted 1 year ago

Good morning, Many thanks for taking the time to comment. Kind regards Customer care team

Posted 1 year ago

“I am unabnle to review this product as I have not received it yet. I have tried contacting UPS but to no avail”

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Posted 1 year ago

“Excellant copmpany to deal with, really quick with deliveries . Should you have any issues they respond the same day and resolve. Pretty unique this day and age, didn,t feel like I was dealing with a human!”

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Posted 1 year ago

Good morning, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 1 year ago

“super service, very swift”

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Posted 1 year ago

Good morning, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 1 year ago

“Lights arrived next day, all good. Shame they do not do any waterproof junction boxes or connectors for outside lights.”

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Posted 1 year ago

Your feedback is very much appreciated, Thank you Regards, Customer Care Team

Posted 1 year ago

“It was easy to use the website. Prefer to use Apple Pay though”

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Posted 1 year ago

Good morning, Your feedback is very much appreciated, Thank you Kind regards Customer care team

Posted 1 year ago

“Fantastic service, ordered on Friday arrived on Saturday. The website was easy to navigate and even though there were loads to chose from o fou d the perfect light really easily. Can't wait to see it fitted.”

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Posted 1 year ago

Good morning, We are delighted you are so pleased with your purchase Kind regards Customer care team

Posted 1 year ago

“Arrived at day time you stated.”

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Posted 1 year ago

Good morning, Your feedback is very much appreciated, Thank you. Kind regards Customer care team

Posted 1 year ago

“Simply straightforward in every aspect, website intuitive, payment options available, delivery within 48 hours. Clear concise communication regarding delivery and of course the products exactly as described.”

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Posted 1 year ago

Thank you for leaving us a 5-star review We really appreciate it and are glad you were satisfied with our service Regards, Customer Care Team

Posted 1 year ago

“Great product delivered next day and the customer service is fantastic. Thank you!”

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Posted 1 year ago

We work very hard to provide excellent customer service so thank you for your acknowledgement. Kind regards The customer care Team

Posted 1 year ago

“I can only review you on your choice of courier as I have not yet received the lights, Should have arrived yesterday by 6.00pm. Tracking information fine upto 2.00pm when the lights arrived at depote a few miles from my house. No information since then. A terrible delivery service from this courier. I will not use FedEx or a compancy that uses them in the future.”

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Posted 1 year ago

Good morning, I am sorry that you feel your experience shopping with us wasn’t as it should have been. Let us know please if we can assist further. Kind regards Customer care team

Posted 1 year ago

“Always prompt and well made products”

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Posted 1 year ago

Good morning, We are delighted you are so pleased with your purchase. Kind regards Customer care team

Posted 1 year ago

“The order was simple, the delivery was swift and the product was excellent.”

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Posted 1 year ago

Good morning, Thank you so much for your lovely feedback. Kind regards Customer care team

Posted 1 year ago

“Order straightforward & exactly as described online. I am going to paint in a soft tone to match my decor. Arrived all wrapped carefully & extra care was taken to ensure items were protected. Just got to wait for handyman to put them up for me.”

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Posted 1 year ago

Good morning, Many thanks for taking the time to comment. Kind regards Customer care team

Posted 1 year ago

“Edit Jinan Rattan Ceiling Pendant Light - Natural. I ordered these pendant lights for our bedroom, and was so pleased with the quality of work. They took a little longer to come than I expected, but were worth the wait. They are beautiful and I would highly recommend.”

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Posted 1 year ago

Good morning, We are delighted you are so pleased with your purchase. Kind regards Customer care team

Posted 1 year ago

“Excellent product. Speedy delivery”

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Posted 1 year ago

Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service. Kind regards The customer care Team

Posted 1 year ago

“Excellent service . Notified immediately re delivery . Delivered efficiently and the product was lovely . Would definitely recommend to others”

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Posted 1 year ago

Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service. Kind regards The customer care Team

Posted 1 year ago

“I am a returning customer and yet again LD had the product I wanted at a discount price. The website is easy to navigate and it took no time to find what I wanted. Ordering was straight forwards, LD communication was clear and timely. The delivery was as promised. The lights purchased were well packed and all the packing material was recyclable. I will return for any other requirement and have no quarms about recommending them to others based on this and my previuos order.”

Helpful Report

Posted 1 year ago

Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service. Kind regards The customer care Team

Posted 1 year ago

“Wide range of products and efficient website made browsing new wall lights a pleasure. Lots of choice at reasonable prices. Second time I have made a purchase. Very happy with the service.”

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Posted 1 year ago

We are delighted to hear that you are pleased with the service you have received. Thank you for leaving us a lovely review Regards, Customer Care Team

Posted 1 year ago

Lighting Direct is rated 4.7 based on 17,064 reviews