Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,877 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,877 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 17th August 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rubbish company absolutely no customer service at all! Been emailing for weeks as they charged me £6.99 for next day delivery and it actually came almost a week later. No response from them. I instantly don't trust companies like this as this is how scam businesses treat you. Do not use them”

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Posted 11 months ago

“Easy to deal with, parcel arrived quickly and was well wrapped. Glass item arrived safely and undamaged.”

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Posted 11 months ago

“The lights are excellent quality, easy to fit. The main problem with some outdoor lights is the waterproof gasket, according to the reviews. These are excellently engineered. Great value for money.”

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Posted 11 months ago

“Impressive, first time used lighting direct, will certainly use again.”

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Posted 11 months ago

“Great service and incredibly quick delivery. Excellent!”

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Posted 11 months ago

“We ordered three updown wall lighters. Each light is really nice quality and wrapped individually. Real care taken in the quality of the light, rare in this day and age... delivery next day which was great!”

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Posted 11 months ago

“Received item just as described.Would recommend this retailer.”

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Posted 11 months ago

“Super quick delivery and I'm very happy with the lights.”

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Posted 11 months ago

“Easy to find and order what I wanted, and delivered promptly.”

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Posted 11 months ago

“came quick and good price”

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Posted 11 months ago

“So pleased shows off my picture lovely and so easy no hasstle. Worth the money.”

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Posted 11 months ago

“Very pleased with the service, fast delivery.”

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Posted 11 months ago

“Speedy delivery”

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Posted 11 months ago

“Arrived extremely promptly.”

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Posted 11 months ago

“I ordered about 20.00 and received my order at 11.50 the next day. Tracking was accurate. Absolutely fantastic-in fact, how was that service achieved?”

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Posted 11 months ago

“Excellent service.”

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Posted 11 months ago

“Second order, great service. Outside lights for a new extension, so not in place yet but looking g.”

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Posted 11 months ago

“Very speedy delivery and the lights appear to be as expected. We haven't put them up yet.”

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Posted 11 months ago

“Can’t believe how quick they come, it was about 8 o’clock at night when I ordered them and I had them next day fantastic”

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Posted 11 months ago

“Paid for lights but carrier have refused to leave consignment but insist on trying to deliver whilst I am at work even though I have asked for them to leave in barn. Very frustrating.”

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Posted 11 months ago

Lighting Direct is rated 4.7 based on 16,877 reviews