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Lighting Direct Reviews

4.7 Rating 16,980 Reviews
93 %
of reviewers recommend Lighting Direct
4.7
Based on 16,980 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Lighting Direct Reviews

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Very happy with the quality of the York porch ceiling light we ordered. It arrived very quickly and was very well packaged.
Helpful Report
Posted 8 months ago
We are delighted you are so pleased with your purchase. We very much appreciate you getting in touch Regards, Customer Care Team
Posted 8 months ago
Wall lights are excellent quality and were delivered very quickly.
Helpful Report
Posted 8 months ago
We are delighted you are so pleased with your purchase Thank you for leaving us a 5-star review We really appreciate it and are glad you were satisfied with our service. Regards, Customer Care Team
Posted 8 months ago
You’ve not delivered it!!!
Helpful Report
Posted 8 months ago
Good morning, Please accept our sincere apologies. We have escalated the matter to our FedEx Account Mangers. Kind regards Customer care team
Posted 8 months ago
Great service delivery was super fast next day even though ordered late in the evening . Great looking bed light
Helpful Report
Posted 8 months ago
Good morning, Thank you so much for your lovely feedback. Kind regards Customer care team
Posted 8 months ago
Good quality at a good price. Delivered next day by FedEx. Very happy.
Helpful Report
Posted 8 months ago
Good morning, Your feedback is very much appreciated, Thank you. Kind regards Customer care team
Posted 8 months ago
Found what we wanted, and ordering was easy. Delivery was fast and product good. Would use again.
Helpful Report
Posted 8 months ago
Thank you for leaving us a 5-star review We really appreciate it and are glad you were satisfied with our service and your order Regards, Customer Care Team
Posted 8 months ago
Prompt delivery great product good price...what more do you want?
Helpful Report
Posted 8 months ago
Your feedback is very much appreciated, Thank you Regards, Customer Care Team
Posted 8 months ago
Great service , good quality lights , so much better than wickes
Helpful Report
Posted 8 months ago
We are delighted to hear that you are pleased with the product and the service you have received. Thank you for leaving us a lovely review Regards, Customer Care Team
Posted 8 months ago
Happy with the lamp, but I didn't realise that it didn't come with a bulb. A bit annoying I now have to find and purchase one separately. it would be good if that was called out more clearly or there was a prompt at checkout to add one in this instance.
Helpful Report
Posted 8 months ago
Thank you, we very much value our customer’s feedback. Regards, Customer Care Team
Posted 8 months ago
Found just the lamp I wanted. Perfect bedside table lamp. Posted and received in record time.
Lighting Direct 5 star review on 15th July 2025 Lighting Direct 5 star review on 15th July 2025
Helpful Report
Posted 8 months ago
Your feedback is very much appreciated, Thank you. Kind regards Customer Care Team
Posted 8 months ago
I like my new pendant light. It looks much more expensive than I paid. Delicate glass was well packaged and arrived in perfect condition.
Helpful Report
Posted 9 months ago
We are delighted you are so pleased with your purchase Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service Regards, Customer Care Team
Posted 8 months ago
Perfect light and colour bought rechargeable lamp for Motorhome Very pleased with lamp
Helpful Report
Posted 9 months ago
We are delighted you are so pleased with your purchase We are very grateful for your feedback. Regards, Customer Care Team
Posted 8 months ago
Excellent in all ways, prompt delivery, kept well informed, arrived on time. We ordered this to replace a damaged light, already fitted, all good
Helpful Report
Posted 9 months ago
Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service Regards, Customer Care Team
Posted 9 months ago
No idea what it's like as it hasn't arrived yet. It is a little irritating to be asked to review a product when it is not actually here for me to review.
Helpful Report
Posted 9 months ago
Nice flush ceiling light fitting. Warm dimmable light. Straightforward fitting. Fast delivery.
Helpful Report
Posted 9 months ago
Thank you, we very much value our customer’s feedback. Kind regards Customer Care Team
Posted 9 months ago
Lovely products, good quality and quick delivery!
Helpful Report
Posted 9 months ago
Thank you, we very much value our customer’s feedback. Kind regards Customer Care Team
Posted 9 months ago
Very disappointed with the customer service. Have emailed several times how, to no avail. The lights were advertised as being indoor/outdoor but when they arrived, they were described as indoor. This is not what I wanted. Since then I have emailed and still no reply
Helpful Report
Posted 9 months ago
My order came the next day, I was very impressed. The light bulbs are exactly as described and what I needed at a decent price. Thanks lighting direct, I’m a very happy customer.
Helpful Report
Posted 9 months ago
We are delighted to hear that you are pleased with the service you have received. Thank you for leaving us a lovely review Regards, Customer Care Team
Posted 9 months ago
Extremely pleased with the ordering and delivery. Unexpected next day delivery which really helped with the timeline on our current job. Previous orders all had the great service, will continue to use.
Helpful Report
Posted 9 months ago
Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service Regards, Customer Care Team
Posted 9 months ago
Really lovely rechargeable red lamp. Excellent value and the red colour is perfect. Receiving the delivery the very next day was great service I would highly recommend Lighting Direct.
Helpful Report
Posted 9 months ago
Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service. Kind regards Customer Care Team
Posted 9 months ago
Lighting Direct is rated 4.7 based on 16,980 reviews