Lighting Direct Reviews

Name: Lighting Direct
Address: 24-26 Vincent Avenue, Crownhill, Milton Keynes, Buckinghamshire
Rating: 4.68

4.7 Rating 16,994 Reviews

93 %

of reviewers recommend Lighting Direct

4.7

Based on 16,994 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue,
Crownhill,
Milton Keynes
Buckinghamshire
MK8 0AB

Lighting Direct 5 star review on 24th April 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to deal with. Competitively priced, well packaged and fast delivery.”

Helpful Report

Posted 1 year ago

We are very grateful for your feedback Regards, Customer Care Team

Posted 1 year ago

“Super fast delivery and amazing customer service. Highly recommended”

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Posted 1 year ago

Thank you so much for your lovely feedback Regards, Customer Care Team

Posted 1 year ago

“Great service and super fast delivery from Lighting Direct Highly recommended”

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Posted 1 year ago

Thank you so much for your lovely feedback Regards, Customer Care Team

Posted 1 year ago

“Every thing was very good delivered on time”

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Posted 1 year ago

You are very welcome. Thank you Regards, Customer Care Team

Posted 1 year ago

“Fantastic lamp, great quality, amazing service, very highly recommend! Plus incredible value, looks so much more expensive than it cost.”

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Posted 1 year ago

Thank you for your very kind comments Regards, Customer Care Team

Posted 1 year ago

“LD didn’t have enough stock of the light I wanted. Dean hunted me down several alternatives and I found one that was a great replacement. More importantly the light was in stock. LD exceeded my expectations.”

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Posted 1 year ago

Thank you, we very much value our customer’s feedback. Regards, Customer Care Team

Posted 1 year ago

“Product delivered quickly. Very pleased with the quality of the porch light. Good value for money. Would use Lighting Direct again.”

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Posted 1 year ago

Your feedback is very much appreciated, Thank you Regards, Customer Care Team

Posted 1 year ago

“Perfect shopping experience with super fast delivery”

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Posted 1 year ago

You are very welcome. Thank you Regards, Customer Care Team

Posted 1 year ago

“Excellent product easy to assemble and put up outside all electrics checked Good price and fast delivery”

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Posted 1 year ago

We are delighted you are so pleased with your purchase. Regards, Customer Care Team

Posted 1 year ago

“Excellent product at a very competitive price. Delivered within a couple of days Fantastic”

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Posted 1 year ago

We are delighted you are so pleased with your purchase. Regards, Customer Care Team

Posted 1 year ago

“So far everything has been fine with my experience with Lighting Direct, but I do think it's a bit weird to ask for a review at this stage! Look forward to receiving my order soon.”

Helpful Report

Posted 1 year ago

We are very grateful for your feedback Regards, Customer Care Team

Posted 1 year ago

“Items don’t arrive and the courier FedEx did not leave a card and website hangs when trying to trach. Lighting Direct have not responded re my complaint and request for refund (over £100!) and no tel no to call - very poor service”

Helpful Report

Posted 1 year ago

I am sorry you feel our service has not met your expectations however we will make sure to take your feedback on board to improve ourselves. Kind regards Customer Care Team

Posted 1 year ago

“Ordering was super easy and the light arrived the following morning, speedy delivery”

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Posted 1 year ago

We are very thankful for your very kind comments Regards, Customer Care Team

Posted 1 year ago

“No sure why you a ask for a review on something I’ve payed for , haven’t seen or turned up yet , thought it was turning up next day , were 5 days in , I’ll wait too review”

Helpful Report

Posted 1 year ago

I am sorry you feel our service has not met your expectations however we will make sure to take your feedback on board to improve ourselves. Kind regards Customer Care Team

Posted 1 year ago

“Easy ordering delivery arrived as planned”

Helpful Report

Posted 1 year ago

We are very grateful for your feedback. Regards, Customer Care Team

Posted 1 year ago

“Delivery promise not held, sill waiting”

Helpful Report

Posted 1 year ago

Good afternoon, I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above. Please be assured that this feedback will be passed on to the relevant team. Kind regards Customer service

Posted 1 year ago

“This is a great company, who stocks a huge range of all kinds of lighting and accessories. The customer service is excellent and very helpful.”

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Posted 1 year ago

We are very grateful for your feedback Regards, Customer Care Team

Posted 1 year ago

“Parcel supposedly delivered… but it hasn’t. And tracking showing nothing useful. I’ve emailed Lighting Direct twice to ask for help but as yet I’ve had no reply. Not impressed”

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Posted 1 year ago

We are very sorry to hear that you are displeased with the service you have received, please accept our apology. Kind regards Customer Care Team

Posted 1 year ago

“Have purchased from lighting direct on several occasions & have been very happy with the service. Unfortunately the kitten lamp I ordered (it said it was in stock) in November did not arrive within the 3-5 day window promised. I phoned after approx 2 weeks to see why & was told the item was out of stock & would not be delivered until late January! This was disappointing as it was a Christmas gift for my daughter. The call handler was apologetic & I was given the option to have a refund, but I decided to wait for the item to be delivered in January. It arrived slightly earlier than quoted & my daughter is delighted with it! So all is good that ends well.”

Helpful Report

Posted 1 year ago

Your feedback is very much appreciated, Thank you Regards, Customer Care Team

Posted 1 year ago

“Good prices, large range of products and quick delivery.”

Helpful Report

Posted 1 year ago

Your feedback is very much appreciated, Thank you Regards, Customer Care Team

Posted 1 year ago

Lighting Direct is rated 4.7 based on 16,994 reviews