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Letterbox Gifts Reviews

4.7 Rating 1,580 Reviews

92 %

of reviewers recommend Letterbox Gifts

Company Reviews

Product Reviews

4.7

Based on 1,580 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Letterbox Gifts:

Letterbox Gifts produce beautiful letterbox friendly gift sets containing British-made products, each being hand-wrapped in our workshop in Sheffield. They are designed to be delivered straight through standard letterboxes to avoid any annoying trips to the post office! There is a Letterbox Gift for every occasion, with each gift set coming with a complimentary greetings card which can be personalised with your own message. Letterbox Gifts also offer subscriptions, where a different Letterbox Gift comes through the door each month.

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Letterbox Gifts 5 star review on 16th June 2022

Letterbox Gifts 5 star review on 3rd May 2022

Letterbox Gifts 5 star review on 15th April 2022

Letterbox Gifts 5 star review on 1st April 2022

Letterbox Gifts 5 star review on 1st April 2022

Letterbox Gifts 5 star review on 29th March 2022

Letterbox Gifts 5 star review on 27th December 2021

36

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've used them before and the receipient loved the red wine, so I've used tehm again. Great service and product”

Posted 1 month ago

Hi Mark, Thank you so much for taking the time to leave us a review. We’re thrilled to hear that you enjoyed our wine gift set. Thank you again for being such a valued customer, we really appreciate your kind support. Kind regards, Lyndsey at Letterbox Gifts

Posted 1 month ago

“I have used Letterbox Gifts a number of times and they always provide a good quality service.”

Posted 1 month ago

Hi Katherine, Thank you so much for taking the time to leave us your review. It means so much to us that you enjoyed your experience with Letterbox Gifts and we want to thank you for your continued support. Kind regards, Lyndsey at Letterbox Gifts

Posted 1 month ago

“Easy ordering, very fast delivery, efficient and professional value for money.”

Posted 1 month ago

Hello, Thank you so much for taking the time to leave a review, we really do appreciate your kind words. We're so happy you were pleased with the level of service you received. Kind regards, Lyndsey at Letterbox Gifts

Posted 1 month ago

“Quick to respond and change address when I added wrong delivery address!”

Posted 1 month ago

Hi Anna, Thank you so much for taking the time to let us know about your positive experience with Letterbox Gifts. We're delighted that you were happy with the customer service you received :) Thank you again! Kind regards, Lyndsey at Letterbox Gifts

Posted 1 month ago

“Absolutely lovely!”

Posted 1 month ago

Hi Milly, Thank you so much for your lovely review, we really do appreciate your kind words and support :) Kind regards, Lyndsey at Letterbox Gifts

Posted 1 month ago

“Gift was good but I the box didn’t fit in the letterbox which does defeat the point I have used you before and everything was fine so don’t know what happened this time”

Posted 1 month ago

Hi Alison, Thank you for taking the time to leave us a review. We are sorry to hear that your experience with our service was not as expected. All our packaging is specifically designed to fit through a standard sized UK letterbox. Whilst we make every effort to ensure this is communicated on our packaging, unfortunately, from time to time the Royal Mail officers makes the final decision on whether it's suitable to post through the letterbox. We apologise for any disappointment caused and would like to reassure you that we will take your comments on board. Please don't hesitate to reach out to us at hello@letterboxgiftshop.com with any further queries. Kind regards, Lyndsey at Letterbox Gifts

Posted 1 month ago

“I understand from my neice that the gift was nice. I haven't seen it, so don't know. Ordering was easy. However, it is disappointing that you ask what date it should be delivered and it then arrived the day before. I understand that you have no control on the post office, but why ask for a delivery date?”

Posted 2 months ago

“Such beautiful products and such a fabulous concept. I have the spa night in and it feels like such a treat being a busy mum of 4!”

Posted 2 months ago

Hi Rachael, Thank you for taking the time to leave us this lovely review. It's so nice to hear that you enjoyed some much deserved 'me time' :) Kind regards, Lyndsey at Letterbox Gifts

Posted 1 month ago

“books arrived on time. well wrapped. so onvenient two books in one. great! 10/10. will definitely use again”

Posted 2 months ago

Hi Jennifer, Thank you so much for taking the time to let us know about your positive experience with Letterbox Gifts. We're so pleased you're happy with the 2-in-1 Address & Birthday Book :) Kind regards, Lyndsey at Letterbox Gifts

Posted 2 months ago

“Ariived safely. A welcome Birthday gift”

Posted 2 months ago

Hi Bethan, Thank you for taking the time to leave us your 5 star review. It means so much to us that you enjoyed your experience with Letterbox Gifts, we really appreciate your kind support. Kind regards, Lyndsey at Letterbox Gifts

Posted 2 months ago

“I bought the brownies as a gift for my husband and he thought they were so delicious! Super quick delivery and such lovely customer service too!”

Posted 2 months ago

Hi Michaela, Thank you so much for taking the time to leave us such a lovely review, we really do appreciate your kind words. It always makes our day to hear such brilliant feedback :) Kind regards, Lyndsey at Letterbox Gifts

Posted 2 months ago

“The gift selection and quality is good but the delivery options are very misleading. My sweetheart received her Valentines gift one day late because “Tracked 48” delivery means it will arrive in 2-3 days. I placed my order on Feb. 12.”

Posted 2 months ago

“Lovely little letterbox gift to let someone know I was thinking about them. Good choice, easy to order and prompt delivery with updates. Will order again and would recommend. Thank you!”

Posted 2 months ago

Hi Jennifer, Thank you for taking the time to leave us your 5 star review. It means so much to us that you enjoyed your experience with Letterbox Gifts, we really appreciate your kind support. Kind regards, Lyndsey at Letterbox Gifts

Posted 2 months ago

“I've been using Letterbox Gifts for quite some time now, especially when I want to send thoughtful gifts to my clients. The experience has consistently been top-notch. Without fail, the gifts I send are always well-received, which speaks volumes about the quality and thoughtfulness put into each item. The customer care is also incredibly cooperative and responsive.”

Posted 2 months ago

Hello, Thank you so much for taking the time to leave us this fantastic review. We're delighted that you have enjoyed your experience with Letterbox Gifts and we are incredibly grateful for your continued support. We're a small team so reading such wonderful comments like this really make our day :) Thank you again! Kind regards, Lyndsey at Letterbox Gifts

Posted 2 months ago

“Excellent have used a few times now, efficient and friends have loved the gift they received”

Posted 2 months ago

Hi Deborah, Thank you so much for taking the time to let us know about your positive experience with Letterbox Gifts. We're so pleased to hear that your friends have enjoyed receiving their gifts in the post :) We really do appreciate your continued support. Kind regards, Lyndsey at Letterbox Gifts

Posted 2 months ago

“My friend was so happy with this gift!”

Posted 2 months ago

Hi Julie, Thank you so much for your order and for taking the time to leave a 5 star review. We're so pleased that the recipient liked their gift :) Kind regards, Lyndsey at Letterbox Gifts

Posted 2 months ago

“It took too long between paying for the gift and it arriving. For the price payed, I expected better.”

Posted 2 months ago

“Lovely choice of gifts, something different to send for a birthday gift when it needs to arrive quickly. Loved the £10 special offer!”

Posted 2 months ago

Hi Caroline, Thank you for taking the time to leave us your 5 star review. It means so much to us that you enjoyed your experience with Letterbox Gifts, we really appreciate your kind support. Kind regards, Lyndsey at Letterbox Gifts

Posted 2 weeks ago

“Amazing friendly customer service, very quick delivery and the letterbox gifts are of great quality. We love the personalized letterbox that we could tailor to the taste of my friend, that I know she will love for her birthday. My mum is going to love the mini Christmas gift as she does flower arranging. Highly recommend.”

Posted 2 months ago

Hi Jayne, Thank you so much for taking the time to leave us this fantastic review. We're delighted that you enjoyed your experience with Letterbox Gifts and that you were happy with the customer service you received. We're a small team so reading such wonderful comments like this really make our day :) Thank you again! Kind regards, Lyndsey at Letterbox Gifts

Posted 1 week ago

“My daughter loved it - it was just what she needed :)”

Posted 2 months ago

Hi Susanne, Thank you for your lovely review. We really appreciate your kind words - we're so happy that your daughter enjoyed receiving her gift :) Kind regards, Lyndsey at Letterbox Gifts

Posted 1 week ago

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Letterbox Gifts is rated 4.7 based on 1,580 reviews