Letterbox Gifts Reviews

4.7 Rating 1,588 Reviews
92 %
of reviewers recommend Letterbox Gifts
4.7
Based on 1,588 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Letterbox Gifts Reviews

About Letterbox Gifts:

Letterbox Gifts produce beautiful letterbox friendly gift sets containing British-made products, each being hand-wrapped in our workshop in Sheffield. They are designed to be delivered straight through standard letterboxes to avoid any annoying trips to the post office! There is a Letterbox Gift for every occasion, with each gift set coming with a complimentary greetings card which can be personalised with your own message. Letterbox Gifts also offer subscriptions, where a different Letterbox Gift comes through the door each month.

Visit Website

Write Your review

Tell us how Letterbox Gifts made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
I assumed the concept of Letterbox Gifts was that the gift can be delivered through letterboxes? My sister’s birthday gift didn’t arrive on her birthday because no one was there to sign for it…
Helpful Report
Posted 3 months ago
Lovely, inexpensive gift but high quality
Helpful Report
Posted 3 months ago
Hello, Thank you for taking the time to leave us your 5 star review. It means so much to us that you enjoyed your experience with Letterbox Gifts, we really appreciate your kind support. Kind regards, Lyndsey at Letterbox Gifts
Posted 3 months ago
Fantastic way to give a loved one a big surprise. I sent a bottle of wine to a stressed friend. She loved it! The flat bottle is tough plastic so no chance of leaking or breaking. Plus the recipient doesn’t have to wait in for the surprise delivery - so it really is a surprise!
Helpful Report
Posted 3 months ago
Hi Paula, Thank you so much for taking the time to write such a wonderful review. We’re thrilled to hear that you enjoyed our Letterbox Wine gift. It made our day! Thank you again for being such a great customer and for your kind support. Kind regards, Lyndsey at Letterbox Gifts
Posted 3 months ago
The gift is nice and I think my friend will love it, however it is not packaged well and all the gin was rolling around in the box which doesn’t look great.
Helpful Report
Posted 3 months ago
Speedy delivery Great present which could be delivered even if the person isnt in
Helpful Report
Posted 3 months ago
Hi Suzanne, Thank you so much for your positive review. It always makes our day to hear from our lovely customers and we want to thank you for supporting us. Kind regards, Lyndsey at Letterbox Gifts
Posted 3 months ago
Our friend was delighted with this gift ❤️
Helpful Report
Posted 3 months ago
Hello, Thank you very much for your positive review, we're so happy that the recipient enjoyed their Letterbox Gift. Many thanks for your kind support :) Kind regards, Lyndsey at Letterbox Gifts
Posted 3 months ago
I originally ordered a gift for my friend, but unfortunately it never arrived. After managing to get in contact with the team - they have since sorted. I have used letterbox gifts before and this is the only time I’ve had an issue and it was respectfully resolved. I would still recommend.
Helpful Report
Posted 3 months ago
Very reliable. I have mobility issues and have found Letterbox Gifts a godsend for both my sister's birthday and Christmas presents. She is on an Hebridean island and post can be unreliable but both times I have ordered Letterbox Gifts they have arrived exactly when they said they would. The choice of gifts is good and when something wasn't available, they emailed me personally with a list of alternatives. I definitely recommend this company!
Helpful Report
Posted 4 months ago
Our colleagues have been delighted with the range of gifts received. The mass upload process is super easy and super quick. Delighted to have found this website.
Helpful Report
Posted 4 months ago
THe gift was perfect as described and arrived on time
Helpful Report
Posted 4 months ago
Fantastic gifts and super fast delivery! Thank you x
Helpful Report
Posted 4 months ago
My work team purchased your ‘thinking of you’ gift for our colleague whose mother just passed away. She was really happy with it. The smell filled out office and the way it was wrapped was lovely. First time using this site and would do again, thank you :)
Helpful Report
Posted 4 months ago
Package was NEVER received by the receiptiant. Placed an order on a Monday at 4pm, was meant to get delivered within 24 hours, however a week later it still hasn't been delivered. Will be contacting my bank to seek a charge back as they have yet to respond to my requests for assistance.
Helpful Report
Posted 4 months ago
The recipient has liked the gift
Helpful Report
Posted 4 months ago
Hello, Thank you so much for your order and for taking the time to leave a 5 star review. We're so pleased that the recipient liked their gift :) Kind regards, Lyndsey at Letterbox Gifts
Posted 3 months ago
Fantastic service, super fast and beautiful quality gifts.
Helpful Report
Posted 4 months ago
Hello, Thank you so much for taking the time to leave a wonderful review, we really do appreciate your kind words. It means so much to us that you enjoyed your experience with Letterbox Gifts. Kind regards, Lyndsey at Letterbox Gifts
Posted 3 months ago
Easy to use website, lovely gifts
Helpful Report
Posted 4 months ago
Hello, Thank you so much for taking the time to leave us a positive review, we really do appreciate your kind support. Kind regards, Lyndsey at Letterbox Gifts
Posted 3 months ago
Very pleased although I didn’t see the products as they were all gifts but they arrived in time and were nicely packaged
Helpful Report
Posted 4 months ago
Hello Carol, Thank you for taking the time to leave us this lovely review. It means so much to us that you enjoyed your experience with Letterbox Gifts, we really appreciate your kind support. Kind regards, Lyndsey at Letterbox Gifts
Posted 3 months ago
Options afforded very good - excellent customer service.
Helpful Report
Posted 4 months ago
Hello, Thank you so much for your 5 star review, we really do appreciate your kind words and support :) Kind regards, Lyndsey at Letterbox Gifts
Posted 3 months ago
Very fast delivery
Helpful Report
Posted 4 months ago
Hi Ann, Thank you for taking the time to leave us a five star, we really do appreciate your kind support. We're so pleased to hear that your gift arrived in a timely manner. Kind regards, Lyndsey at Letterbox Gifts
Posted 3 months ago
As fab and helpful as ever! Always reliable to send to our clients at Christmas - it's hassle-free, yet the gifts feel personal and handmade which we love.
Helpful Report
Posted 4 months ago
Hello, Thank you so much for taking the time to leave us a lovely review. It means so much to us that you loved your experience with Letterbox Gifts. We really enjoyed working with you and your business, and we hope to be able to help you in the future when it comes to gift giving. Kind regards, Lyndsey at Letterbox Gifts
Posted 3 months ago
Letterbox Gifts is rated 4.7 based on 1,588 reviews